Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jun 25, 2019
ZHIKUI
The decoration style of the hotel is very good, and the care is shown everywhere. A hotel that looks small on the outside, in fact, it has very complete facilities. There is a restaurant on the first floor, and the front desk and guest rooms on the second floor. The restaurant on the first floor offers delicious meals and local beer🍺. The breakfast has rice, kimchi, omelette, yogurt, etc. It is very hearty. The decoration of the room is also very warm, the bed is comfortable to sleep. TV, air conditioning, and kettle are all available. For dinner, there are buns, Russian red soup, etc., which are more suitable for Chinese tastes.
During the few days of staying, you basically enjoy one-to-one service, and the time set for breakfast and dinner will not delay your meal. The owner is Korean and very nice. Nikita, Camila, Merey, Allessya at the front desk are all good. Help call a car, help check information on the computer. There are relatively few Chinese in Shymkent, and the locals are mostly Russian or Kazakh.
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Price per night from:JPY 9,536
Posted on May 20, 2026
Guest UserMost of all I liked: the convenient location of the hotel, the responsive staff and the size of the room.
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Price per night from:JPY 8,782
Posted on May 20, 2026|Twin Room
Anonymous UserThe house is very clean, and everything in the room is perfect. The administrator is friendly and caring. It's a 30-minute ride from the airport by Yandex Taxi (200-400 rubles). Food delivery through Yandex also works, it's fast and delicious.
It's quiet and cozy, birds sing in the morning, the bed is very comfortable, and all the furniture is new. Highly recommended!
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Price per night from:JPY 7,487
Posted on Nov 26, 2025|Deluxe Double Room With City View
Vasilii_montana_08Good evening, I recently stayed at the Metropol Hotel and I'm genuinely delighted I chose this particular hotel. The staff were amazing – very polite and always helpful with my requests. The hotel restaurant is superb and serves delicious, generously sized dishes. Even though I'm not a small eater myself, they served such large portions that when my salad arrived, I realized it would be enough on its own, and I still had a main course coming! So I was thoroughly stuffed. The hotel's location is also excellent, with everything like shopping centers within walking distance. I was extremely satisfied, so I highly recommend this hotel to everyone!
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Price per night from:JPY 10,689
Posted on Jul 25, 2026|Standard King Room
Ольга ПисьменюкI stayed for one night. They checked me in several hours early without any issues, though it was a room without a window. Excellent location, with plenty of places to eat and explore nearby.
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Price per night from:JPY 4,733
Posted on Jul 20, 2026|Standard Double or Twin Room
Guest UserI stayed one night for a layover in Shymkent. The hotel was clean and the reception staff were friendly. There were restaurants and a supermarket nearby, which made the stay very convenient!
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Price per night from:JPY 6,098
Posted on Mar 21, 2026
IuliiaTs
Of the pluses: a beautiful clean hotel, with large rooms, bed, pillow and blanket comfortable for sleep. Arrived earlier (in the morning), settled without questions (no additional payment for early settling. Since they flew at night, didn't get to breakfast (which was on the tariff). I asked to gather us by the time of departure of lunch boxes. Everything did (cash warmed up, sandwiches, eggs, yogurt, apple, cheese, sausage, cheese, bakery). Full breakfast - thank you very much!
Of the downsides: we had an extreme room on the floor, in the walls constantly heard the jungling of water, sewerage, bulk. Then I started to bruise the fridge, the air conditioner. We just turned off everything and went to bed. If you lived longer than one day, I would ask you to change the room. But we were so tired after two flights that we just fell asleep.
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Price per night from:JPY 6,781
Posted on Apr 14, 2026
Alex Beloborodov
A great hotel is only 20 minutes from the station. It is close enough to the main attractions - walking to Arbat
Very caring and responsive staff - I had an early departure at 5 a.m., packed breakfast in advance with me so I could take it
The rooms are clean, there is a pleasant balcony with a view to a quiet yard. For my money I recommend
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Price per night from:JPY 4,120
Posted on Mar 28, 2026
МаринаLi
We arrived at the hotel late at night. There were no problems with late check-in, ordered the room in 5 minutes. The room was clean, water, tea.
Breakfast was included in the booking. Everything is very delicious, wonderful coffee 🙌
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Price per night from:JPY 8,617
Posted on Dec 28, 2025|Superior Double Room With Balcony
Guest UserExcellent hotel, wonderful breakfast, top-notch service, everyone is friendly and will help with any questions! Thank you very much, we will stay with you again.
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Price per night from:JPY 8,924