Granada Hotels with Gym

Our stay at the hotel was fantastic! The service, especially from Maria, Cristina, Ricki, and another helpful gentleman whose name I didn't catch, made us feel completely at home. Our room was new, clean, and spacious, providing a peaceful retreat. Just a short 5-minute walk to the Alhambra Palace, the location is ideal. I highly recommend this hotel for its outstanding service and serene environment!

The location is pretty good, and the facilities are decent, but the hotel still has quite a few issues. When I first opened the window, there was a pungent sewer smell, so I quickly closed it. (It was an interior-facing room). I thought the smell wouldn't linger in the room, but when I came back from dinner, the entire room reeked. I contacted Trip.com to communicate with the hotel, and Trip.com was quite responsive. Soon after, they replied that the hotel agreed to change my room. It was already past 11 PM. Then, when I went to the front desk to switch rooms, that's when things got ridiculous 😂. The first key card they gave me didn't work. The second one did, but there was someone already inside, sleeping! I probably scared them quite a bit. By the time I finally got to the third room, it was already past midnight. A major issue is that the hotel lobby and several other areas would periodically have an unpleasant odor, which is really hard to accept. Let me also tell you this: about fifteen minutes before check-out, the cleaning lady knocked on my door impatiently. Do you understand? It wasn't a normal knock; it was an annoyed, quick, and loud bang on the door. When I opened it and asked what she wanted, she said it was to remind me to check out. Isn't that just absurd? The only highlight of the entire hotel was the excellent breakfast and good service!

The hotel's location is excellent, right next to the cathedral. It's a short walk to the Alhambra and Albaicín, and there's a Carrefour nearby, along with plenty of cafes. The front desk staff were incredibly welcoming; they gave us great tips on local attractions and recommended some fantastic restaurants. The hotel breakfast was also very generous – definitely one of the best we had on this European trip.

My experience at this hotel was excellent from the very first moment. The staff is incredibly friendly and always willing to help, making you feel very welcome. The room was spotless, comfortable, and with attention to every detail. The facilities (pool, common areas, restaurant) are very well maintained and create a pleasant and relaxing atmosphere. I would definitely stay here again and I recommend it 100%. It's a place where you can really see they take care of their guests!

The view of the hotel room is not bad, the breakfast is also very rich, but a girl at the front desk is very unskilled, and there is no politeness, no greetings and goodbye, no introduction, the whole process is cold like a government staff, it is recommended to strengthen staff training, After all, customers enter, the first one to face is the front desk

Ctrip's hotel was very convenient. It didn't realize the plan. Because the itinerary changed, the hotel that was found on Ctrip and booking on the same day, compared with Ctrip, the price is good, and it is clearer than booking.

Hotel staff were very friendly and the front desk readily offers help. Location quite good- its at the foot of the Albaicin area yet just 2-3 minutes from Gran Via (Granada’s main street). Walked to everywhere except going up to Alhambra (just because I wanted to skip the uphill climb - but I walked down). Be warned that the pictures showing a balcony to your room may refer to an inner balcony, not necessarily one that has an external view. Not something u might want to open for privacy reasons.

For me , this is absolutely not a 4 star hotel. 1. Only stairs are available in the main entrance , no guidance to use side entrance if you have heavy luggages. Staff are not even helping/ guiding you to use side entrance via car park. I only know it when I ask. And they can see us clearly carrying two big luggages. 2. Staff are not friendly, you won’t feel welcome at all. The room is just average. There are no restaurants/ supermarkets nearby.

Todo muy limpio , mi habitación era de no fumadores y al entrar golia se ve que iban fumado pero por lo demás buffet de lujo la atención y todo la ubicación a 20min del centro

Room was clean, reception staff very helpful. Used as a base for visiting local area. Well placed for the metro.