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9.5/10
Amazing
GGuest UserThis hotel is just a few minutes' walk from the Alhambra, which is a plus since it's right by the entrance to the attraction. Beyond that, there's not much to recommend. The breakfast wasn't good, and the service was just okay. Honestly, after experiencing this, I'd highly recommend staying at the Alhambra Palace Hotel instead, it's totally worth it. If they have availability, don't even hesitate. When I booked, the Alhambra Palace only had one night open. I wish I had known, I would have booked something in the city center for the second night. This hotel is up on the hill, which makes going out for meals inconvenient. There's also a tiny pool; I went up to look at the stars from there, but it was nothing special.
KKaerThe location is pretty good, and the facilities are decent, but the hotel still has quite a few issues.
When I first opened the window, there was a pungent sewer smell, so I quickly closed it. (It was an interior-facing room). I thought the smell wouldn't linger in the room, but when I came back from dinner, the entire room reeked. I contacted Trip.com to communicate with the hotel, and Trip.com was quite responsive. Soon after, they replied that the hotel agreed to change my room. It was already past 11 PM. Then, when I went to the front desk to switch rooms, that's when things got ridiculous 😂. The first key card they gave me didn't work. The second one did, but there was someone already inside, sleeping! I probably scared them quite a bit. By the time I finally got to the third room, it was already past midnight.
A major issue is that the hotel lobby and several other areas would periodically have an unpleasant odor, which is really hard to accept.
Let me also tell you this: about fifteen minutes before check-out, the cleaning lady knocked on my door impatiently. Do you understand? It wasn't a normal knock; it was an annoyed, quick, and loud bang on the door. When I opened it and asked what she wanted, she said it was to remind me to check out. Isn't that just absurd?
The only highlight of the entire hotel was the excellent breakfast and good service!
GGuest UserThis hotel boasts a fantastic location, right in front of the cathedral and a stop for the tourist train. There's also a food market behind the hotel and plenty of great Arabic restaurants nearby. The service was warm and welcoming, and our room with two double beds was quite spacious.
Mmarti.greenMy experience at this hotel was excellent from the very first moment. The staff is incredibly friendly and always willing to help, making you feel very welcome. The room was spotless, comfortable, and with attention to every detail.
The facilities (pool, common areas, restaurant) are very well maintained and create a pleasant and relaxing atmosphere.
I would definitely stay here again and I recommend it 100%. It's a place where you can really see they take care of their guests!
GGuest UserI had a great stay at Barceló Granada Congress. My room had a great view overlooking mountains.The hotel is very conveniently located near a metro station and also many other main bus routes. The city is mostly walkable so it's only about 20mins walk to the city center from the hotel. The room has been cleaned and tidied up every day. Most of the essentials amenities were also provided.
YYOUFANGCtrip's hotel was very convenient. It didn't realize the plan. Because the itinerary changed, the hotel that was found on Ctrip and booking on the same day, compared with Ctrip, the price is good, and it is clearer than booking.
AAggieDSHotel staff were very friendly and the front desk readily offers help. Location quite good- its at the foot of the Albaicin area yet just 2-3 minutes from Gran Via (Granada’s main street). Walked to everywhere except going up to Alhambra (just because I wanted to skip the uphill climb - but I walked down). Be warned that the pictures showing a balcony to your room may refer to an inner balcony, not necessarily one that has an external view. Not something u might want to open for privacy reasons.
PPerennial TravellerGreat location in the centre of Granada. Staff were polite and helpful. The room was clean and comfortable. I would have no hesitation in staying again.
SSomeonelikeskittyFor me , this is absolutely not a 4 star hotel.
1. Only stairs are available in the main entrance , no guidance to use side entrance if you have heavy luggages. Staff are not even helping/ guiding you to use side entrance via car park. I only know it when I ask. And they can see us clearly carrying two big luggages.
2. Staff are not friendly, you won’t feel welcome at all. The room is just average. There are no restaurants/ supermarkets nearby.
For hotels with Gym in Granada, the average price on weekdays is TRY 10,384, and on weekends (Friday–Saturday) is TRY 11,610.
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