Hot Springs Hotels in Kamikawa District

For our last night in Hokkaido, we drove all the way from Kushiro to this small hotel in Biei. The hotel was tiny, and although it had a second floor, there was no elevator. The staff were incredibly enthusiastic and even helped us carry our luggage, which made us feel a bit embarrassed. Our room came with a private open-air onsen, so it was quite spacious, but the futon mattress was a little hard. It made me miss my smart electric mattress back home! The food here was also great; both breakfast and dinner were typical Japanese cuisine, perfectly to my liking. Definitely recommended!

A very comfortable and relaxing place. The public onsen has beautiful scenery, while the private onsen offers great privacy and comfort. The whole area is very clean, and there is a restaurant on the second floor, which makes everything very convenient. Overall, it was a wonderful experience and a beautiful memory.

”Excellent Japanese-style rooms with plenty of space and real beds. A major plus is the complimentary bar service (beer, wine, etc.) available from 15:00 to 10:00. The breakfast and dinner quality were also very impressive.”

The staff 々 was warm and warm, and it was an inn where you can heal your heart as well as healing in nature. The meal is lined up with the dishes of the cooking chief Sato-sama's specialty 々, and you can enjoy an impressive meal such as wakatake-ni with a strong aroma of soup stock and Ezo deer Genghis Khan. The bath is also the best! Both the indoor bath and the open-air bath can enjoy the best time to take a bath while feeling the power of nature. Next time, I will stay aiming at the summit of Mt. Tom Lausi, which I long for.

Self-driving traffic is very convenient, parking is outside the door The owner is very attentive The hot spring has to take two steps to the hotel next to it. In the evenings is dining in their living room is shabushabu The overall room feels classical Western But very clean and comfortable

From the moment the shuttle picked us up from the Tabist Hotel in Asahikawa to our check-in, the staff were incredibly friendly and helpful. We accidentally left our thermos on the shuttle, and they quickly retrieved it for us. The onsen (hot spring bath) itself had a distinct sulfur smell, which I absolutely loved! The bingo game at 8 PM (500 yen per card) really got the atmosphere going. The only downside was dinner; when we arrived around 6:45 PM, almost all the food was gone. A large tour group arrived shortly after, and even then, the food wasn't replenished. They just brought out fried chicken wings and fried fish, and even drinks weren't restocked in time. We ended up just eating ice cream, which made us feel colder and colder. It felt like they were afraid of people actually eating, which I really disliked. I would have been more impressed with a kaiseki meal in that situation. However, what I really need to complain about is the 'Sounkyo Ice Waterfall Festival.' It's unacceptable that just because we arrived on the last day, there was absolutely nothing left. All the attractions were gone, leaving only sponsor flags. How many fireworks were there? If the organizers charge an entry fee, shouldn't there be corresponding insurance? There wasn't any. I know that ice sculptures can be slippery, but simply throwing down a few plastic anti-slip mats isn't a proper solution. I had to keep reminding my elderly companions, 'Watch your step!' Unfortunately, one of our elders still fell. When we asked the event staff for assistance, we were told that since we were independent travelers, only our own insurance would cover it. The most they could do was have our hotel staff call an ambulance. Is that right? The rest of our trip was completely ruined because of this... completely ruined.

Highly recommend Hotel Kumoi. Staff was very friendly and helpful. We arrived later due to heavy snow. Staff kindly offered to extend bath hours to accomodate which we greatly appreciated. Room was clean and spacious. Free parking available. Walking distance to daisetsuzan ropeway.

staff at reception counter was unfriendly, unhelpful and heartless. เจ้าหน้าที่โรงแรมนี้แย่ที่สุดตั้งแต่ที่ฉันเคยไปเที่ยวประเทศญี่ปุ่นมามากกว่า30ครั้ง ชั้นจะไม่ไปพักที่นี่อีกแน่นอน ตอนเช็คอินเราถามถึงค่าบัตรเข้างาน Ice Fall Festival เจ้าหน้าที่บอกแค่ราคาบัตร แต่ไม่แนะนำว่าถ้าซื้อบัตรที่โรงแรม จะได้ส่วนลดเหลือ 800เยน จากราคาปกติ 1,000เยน ทำให้เราต้องไปซื้อบัตรที่หน้างานในราคาที่แพงกว่า (200¥*6คน) ฉันรู้เพราะเห็นป้ายเล็กๆที่เคาน์เตอร์ตอน checkout วันรุ่งขึ้น 🙁 นอกจากนี้ เราได้ขอความช่วยเหลือพนักงานให้ช่วยโทรศัพท์เพื่อจองกิจกรรมหิมะในวันพรุ่งนี้ให้ แต่เค้าตอบกลับมาสั้นๆแค่เพียงว่า ช่วยไม่ได้ เค้ายุ่งมาก และมันไม่ใช่หน้าที่ของเค้า ซึ่งมันก็ถูกนะ แต่มันฟังแล้วรู้สึกแย่มาก ตอนนั้นมีแค่ชั้นเป็นลูกค้าคนเดียวที่มาเช็คอิน ไม่ได้มีใครมารอคิวด้วย ทุกครั้งที่ชั้นเคยขอความช่วยเหลือจากเจ้าหน้าที่โรงแรมอื่นที่ญี่ปุ่นให้ช่วยโทรศัพท์จองร้านอาหาร หรือกิจกรรม พนักงานที่อื่นเค้าจะยินดีให้ความช่วยเหลือเสมอ แต่พนักงานที่นี่ต่างไปมาก เราเคยไปที่เมืองนี้ sounkyo เมื่อ ปี 2017 และชอบงาน ice fall festival มาก แต่การมาครั้งที่2 นี้ และพักที่ kankou hotel เป็นเรื่องที่ไม่น่าประทับใจเลย

The room was spacious and very clean and we stayed for 2 days. There was a play place for children. A big comfortable to relax after insen. I had good view of lake and mountain from our room. onsen was very good. Very pleasant place to stay to relax. Not much activities nearby like to walk round or view. Quite unfortunate the restaurant was closed and we didn't get to try their food.