Vernier Hotels with Wifi

"The pluses: - very practical from the airport. - close to tram lines 14 and 18, bringing you straight into downtown (Bel Aire) in less than 20 mins. - modern. - they took the time to print our free public transportation passes upon check-in as we never received them via email before check-in. Areas of improvement: - breakfast - there is not enough staff working the floor so many stations are empty. Coffee machines often do not have milk and it is not replenished. Also, it is exactly the same breakfast days and days - introducing some variety would be nice. - initial bedroom was not clean - hair where on the bed, stain on one of the bedding, strong unpleasant smell- we were able to be moved to different room easily. - bed - it is not a queen/king bed but just two simple beds put next to each other. I am surprised that such a hotel would not have bedrooms with one queen/king bed. The big let down: - poor communication and lack of proactivity of front desk. The day of departure, we scheduled a shuttle for the airport. We were informed that the shuttle was running late and it would be better to take the city bus. Sadly, the time schedule at the hotel was incorrect. When we arrived at the bus station, we decided to go back to the hotel and then we learned that the shuttle left on time without us. What is the point to ask for information if no one reach out to ensure we are ready for the shuttle. Long story, it was a succession of poor communication between front desk and driver and sadly, the front desk is not empowered to make any decision so no solution was offered to us. At the end, we decided to take the city bus and we barely make our connection between of it. Not impressed … Solution - empower your front desk to make decisions and offer solution to guests. For this reason, based on that final negative impression, I would suggest others to be very careful and look for other options where associates can take decisions and solve issues to make customers happy and want to come back."

"Good location, near bus stop and tram station. Hotel doesn’t have free airport shuttle but provide free bus/tram card so you can use public bus to go to the airport. The room is nice and quiet, and it has full kitchen amenities like dishwasher, fridge, cookware and cutleries. Also has built-in washer dryer. Would recommend."

"We were upgraded by Trip.com to the AppartCity the day before as our original hotel was fully booked. Although the AppartCity was slightly further from Geneva Airport the bus service was excellent with buses about every 20 mins. We had a Superior grade apartment with kitchen and roof terrace. Very comfortable room and beds. We had the breakfast in the morning and it was excellent with a choice of cooked breakfast, cold meats and cheese, continental breakfast. It was also excellent. The hotel also provides a free bus travel card for the duration of your stay and we used it to get into Geneva. Again good regular service. Excellent location. Great hotel"

"Tony was very helpful, providing tips on Geneva's transportation and attractions. The room had a large bathroom. I didn't bring a universal adapter, but thankfully there was a Type-C port available. However, the plastic cups provided didn't seem to be suitable for hot drinks."

"The room was very spacious; even with an extra bed for our child, there was still ample room. Breakfast was also good. Overall, it's a decent hotel, and it felt quite new, especially for Europe. Facilities: The bathroom featured an excellent wet/dry separation. Cleanliness: The room was very clean. Environment: The beautiful back garden boasted lush green lawns. Service: The front desk staff was very friendly – a definite plus!"