Si Rusa Hotels with Wifi

"Our overall experience during this stay was quite good. First, we really appreciated the hotel's thoughtful arrangement for an early check-in, which made our trip much more relaxed and enjoyable. Additionally, the hotel surprised my family with a birthday cake, leaving us with wonderful memories and showing us the service team's attentiveness. The only minor drawback was that some of the public facilities and in-room amenities are a bit dated, making the overall appearance feel a little old. If these could be gradually updated in the future, I believe the stay experience would be even better. Overall, the service quality was satisfying, and the staff were friendly and enthusiastic. It was still a pleasant stay."

"I recently stayed at Thistle Hotel Port Dickson, and unfortunately, the overall experience was disappointing due to several service and management issues. The first problem was the check-in process. It took almost 50 minutes to check in, which is far too long. Even worse, there was no air conditioning in the lobby, so guests had to stand in a hot and uncomfortable environment while waiting in the queue. The room amenities were also inadequate. The bathroom only provided a 100ml bottle of shampoo and shower gel, which was not enough for guests who wanted to shower multiple times during their stay. The most frustrating issue was the infinity pool. The hotel indicated that the pool was open, but when we arrived, there was only a notice saying the pool was closed because no lifeguard was on duty. When I called the front desk to ask when the lifeguard would return, I was told the pool had actually been closed for a long time due to maintenance. This explanation was very confusing because on the evening we checked in, we saw guests using the pool, and the poolside food and beverage service was operating as usual. The following morning, the pool was suddenly closed. If the pool had really been under long-term maintenance, why wasn't the area blocked off properly or a maintenance notice displayed? Instead, the notice only stated that the pool was closed because no lifeguard was available. The inconsistent information and poor communication were unacceptable. The breakfast experience was equally disappointing. The service was very poor. Dirty plates were not cleared promptly, and we had to ask several times before staff came to clear the table. Food trays were frequently empty and not refilled in a timely manner—I had to return three times before I could finally get some of the items I wanted. The egg station was another example of inconsistent service. When my mother requested sunny-side-up eggs, the staff told her they only served omelettes. However, when I went to ask again, the same staff immediately agreed to cook sunny-side-up eggs. This inconsistency was confusing and reflected poorly on the staff's service standards. Overall, while the hotel has good facilities and potential, the slow check-in process, poor communication, inadequate amenities, and below-average breakfast service made this stay disappointing. I hope the management takes these issues seriously and improves both their customer service and operational standards."

"We had a wonderful stay! Three of us friends stayed in an ocean-view room with three separate bedrooms, each with its own bathroom, ensuring plenty of privacy for everyone. I believe the room could accommodate up to six people. The buffet offered a great variety of delicious Malaysian dishes. Just a heads-up: it's a good idea to bring your own pajamas and toiletries. While shampoo, body wash, toothbrushes, and lotion are provided, there isn't much else. Also, the shower head is fixed overhead, which might make washing a bit tricky. Overall, though, I'd definitely love to come back to this hotel! Thank you for a great experience."

"Room: We stayed in a Double Queen room, which was spacious, clean, and comfortable. The beds were very cozy, and the bathroom was generally cleaned. However, on our second day, the housekeeping only made the beds and gave the bathroom a basic clean. They did not refill the toiletries, coffee, or other amenities. We called the reception and the refill items were sent to our room promptly. Splash Park: Everything was great! Our kids had an amazing time and really enjoyed the Splash Park. Breakfast: The food was delicious with a good variety of choices. However, some dishes were not refilled promptly, and we had to request the staff to replenish certain food items, beverages, and even the cutlery. Everything was good overall. There are just a few small areas that could be improved, possibly due to a shortage of staff during busy hours. Overall: We had a pleasant stay and really enjoyed the hotel. The rooms were comfortable, the Splash Park was fantastic, and the hotel staff were friendly and helpful. There was also plenty of parking available, which was very convenient. Despite the minor housekeeping and breakfast service issues, we would definitely stay here again and look forward to returning in the future."

"Generally, a good place for quiet, peaceful, relaxing stay by the beach side. Overall, its a good experience to stay in this villa as its just like home away from home. Not that many guests as in a hotel with many guests. Highly recommended for couple to enjoy quiet bonding time or for family get together event."

"the place feels a bit run down and could use better maintenance. The pool is quite small and some facilities are quite basic"