Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Feb 17, 2026
Guest User
The hotel is nice, the room was big, we did switch room on second day for better view. The hotel was literally at 100% occupancy. The housekeeping was very efficient and so is the repair team. The location is very remote with not much around, so if you want to just relax, swim, and read a book, this is the perfect location. The hotel has a restaurant, a pool bar, a spa, a 24 hours gym, a pickle ball court, a large outdoor pool, and direct access to beach. On the positive side, the staff are so nice, very friendly, attend to your needs very efficiently. Honestly, I am super impressed that my room is always clean on time, there are always clean towels at the pool, this is extremely challenging for a fully booked hotel, which also was hosting a wedding and a conference during Valentine’s Day weekend and Chinese new years at the same time. On the negatives side, the carpet was dirty in both rooms, the AC was leaking and the toilet seat was broken, both were fixed right away. Because it is remote, we ate most of our meals in the hotel. The F&B program was not very well designed, options were limited for both breakfast and dinner buffet; after 3 days it feels a little like eating canteen food. Both my son and husband had salad on first day, while I only ate cooked food, so they were both pretty sick for the rest of the stay. Meanwhile, the operation team at the restaurant was clearly not ready for full occupancy, any order could easily take >45 mins and many local dishes were not available for days because lacking of LOCAL ingredients. They even ran out of ice cream at dinner, something that could have been stocked well in advance, unlike fresh vegetables. So any meal could take 1.5 - 2.0 hours. Again, the ataff was wonderful, they were doing everything they can to help. However, the management team really need to plan better for high season.
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Price per night from:JPY 18,880
Posted on Feb 26, 2026
ELENA GAINULLINAWe stayed for one night after flying into Puerto Princesa before heading on to El Nido. The hotel is located close to the airport. There's nowhere to walk around nearby. The hotel grounds are beautiful. The staff were polite and friendly. We had dinner and breakfast at the hotel restaurant, and it was delicious. The family villa consists of two separate rooms, each with its own bathroom, shower, and toilet. It also has its own small private pool, and there's a large main pool as well. We really enjoyed our stay.
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Price per night from:JPY 5,754
Posted on Apr 21, 2026
RtemisFowl
Hotel with traditional feel and service. Beautiful courtyard with pool. Clean room. Quiet area. Jollibee restaurant is just beside the hotel. Robinsons Mall is within walking distance. Would stay again.
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Price per night from:JPY 4,066
Posted on Mar 12, 2026|Deluxe Premier Room (with Veranda)
RusKhanThis hotel in Puerto Princesa for a short stay exceeded all expectations! Everything is new and working perfectly, including a smart TV and a lift to all four floors. On the top floor, there's a restaurant with reasonable prices and a rooftop bar. We booked a room with a balcony. We had an early morning departure, and the manager pre-arranged a taxi and provided sandwiches instead of breakfast. You need to order your breakfast type the day before. It's only a five-minute drive to the airport. I definitely recommend it!
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Price per night from:JPY 5,041
Posted on Mar 2, 2026|Classic Twin Room
yannvnmReally friendly and affordable resort. The staff helped me with my requests for transport, spa services , etc and the room was clean within expectations. I really enjoyed the pools and my balcony during my stay. The included breakfast was beyond my expectations for this price range. Would book again if in the area.
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Price per night from:JPY 7,134
Posted on Jun 1, 2026
Kristal Joy Dela Cruz SlaneyMixed stay — beautiful resort, but real issues
The resort itself is lovely: clean, well-kept, with plenty of pools and nice facilities. I didn’t get to use the pools since I was under the weather, but they looked great. The spa was lovely too.
My biggest problem was the WiFi. It’s aptly named “escapecompletely” — unfortunately that also meant I couldn’t reliably escape to my work. The connection dropped constantly, on and off all day. I work nights on American time, so stable internet was essential for me, and this was the main letdown of the stay.
The internet trouble led to a frustrating night. Looking for a stable connection, I had to step out around 1 am — but the gate was closed and my key card had reset (since it rolled over to my next check-in day). I couldn’t get back to my room. I tried calling from outside but no one answered, so I had to walk all the way to the front desk carrying my laptop and everything. A real hassle.
The staff were generally nice. The front desk team were lovely — one small note: I look Filipina but grew up mostly in the States and prefer English, and they kept addressing me in Tagalog. The gentleman at the restaurant was the standout — friendly and accommodating, and when he noticed I was getting bitten by mosquitoes in the waiting area, he offered me citronella. (I got quite a few bites and got a little anxious given the recent news about high dengue cases in Palawan.) The restaurant also doesn’t open until 10 am, which was late for my schedule. The one exception was the gym attendant, who was unpleasant and not accommodating.
The room looked great at first, but a few things didn’t hold up: the hot shower in the bathtub didn’t work properly, one faucet was completely broken, and there was no comb — I had to ask for one.
The gym was clean and pleasant, though several machines were out of order.
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Price per night from:JPY 15,813
Posted on Oct 1, 2026|2 Queen Beds - Garden View
Anonymous UserThis hotel has everything you need to get away. It’s far from the city but close enough to get all you need as a big department market store. The customer service is in a different level. I have to say it’s a five star customer service level. I’ve been in the industries for 22 years and I have to say it was amazing customer service. The hotel itself has character. No abilities is going to be perfect but what this has his character and it shows his age but it’s beautiful.
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Price per night from:JPY 4,542
Posted on Feb 12, 2026
Guest User
We only stayed here for 2 nights on arrival to PP, then headed to El Nido by van after a visit to the underground river. Staff organised our tour and transport. facilities were brilliant, staff were freindly and efficient. Food was scrumptious. Pool area is beautiful at night. room was very spacious and the bed was comfortable. Highly recommend staying here.
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Price per night from:JPY 3,852
Posted on May 3, 2026
Denise Gagarin
I highly appreciate how accommodating their staffs were. From front desk to restaurant and hotel staff, everyone was willing to assist. They have partners for transport and spa services. They were also not that strict, and allowed us to bring in food and drinks, or have outside food delivered, which made our stay all the more comfortable.
Rooms are clean. Comfy beds. AC was perfectly working. Spacious bathrooms, with water heater. These are the things that are really important for me, and they met my expectations. I will definitely consider staying with them again the next time we visit puerto prinsesa.
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Price per night from:JPY 2,758
Posted on Nov 19, 2024
SarahBraithwaite77
We stayed 1 night, for easy access to the airport. Walking distance to the bayside walk and lots of restaurants and bars. The bedroom and bathroom could do with being updated but it was cheap / value for money. Hot and cold water dispenser and nice area for eating
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Price per night from:JPY 999