Hotels near Palace Casino, Pocos de Caldas

All sensational

The hotel is very clean and organised, staff are very friendly and educated, the team is generally very requested and people work with very good will. The breakfast is very tired, it has a variety of food and drinks. The only negative point in my opinion is the parking that is paid the share, which has been charged $40 per day of the car parked. I found the value very expensive since even in hotels that do not have own parking, they have partnership with some parking network that leaves the cheaper cost per client.

We were very well received, service across the board was excellent. Installation and power always on demand.

This is our second time visiting the hotel. It wasn't quite as good as the first time. The entertainment team is good. The outdoor pools aren't as warm as they used to be, and the 'heated' indoor pools are actually just lukewarm. There were limited food options, and the breakfast was cold. One day, there was no beans for lunch. The snacks are good. Everything closes before 11 PM now, but last time I came, things stayed open until 11 PM and even a little later. Overall, I would come back again, but I'll probably look at other options first.

MARAVILHOSO, PFTO, ctza quero voltar !! Eu e meu esposo divertimos muito.

The rest of the world is a good one for my 13-year-old son. Maîtrise Vavá and his team are very careful and proactive... staff at the bar... tds MT good... special: Sara, Gustavo, Samuel, Isabel. Gabriel discovery of Vavá... a kindness and joy nothing... we will miss.

I liked the hotel; it has its positives: location, good food, and kind staff, especially Cristian, who resolved an issue super quickly. The outdoor heated pool, game room, and sauna are all good (though the sauna could use some essential oils). The evening show was nice. On the negative side, the room needs renovation, but that didn't bother my stay as I wasn't planning on spending much time in it anyway. The pillows were too flat, the internet was very bad, and they need to improve the TV channels.