Hotels near Hero Supermarket, Balikpapan

Lovely stay, very clean and spacious rooms. Team is very friendly and helpful. In the lobby there is a kidscorner with a small slide.

Nice hotel to stay in Balikpapan, location litte bit unique because going high from mainroads, breakfast also unable to request eggs.

This is my second time staying here, and once again, I had a pleasant experience. The room and bathroom were clean, and the facilities were excellent. The breakfast offered a good variety of food, though I hope to see improvements in flavor in the future. Additionally, I noticed that some of the beds are a bit worn and no longer as firm as they should be—hopefully, this can be addressed. Overall, it's still a great place to stay

Clean enough but room a bit smaller for family

we enjoy our stay, all staff are helpful and nice. room worth it for the price I book. my kids really enjoy the pool.

Grand Tjokro Balikpapan is a comfortable and modern hotel, suitable for both business travelers and families. The location is quite strategic, offering easy access to the airport, city center, and various dining and business areas in Balikpapan. The rooms are clean, well-maintained, and designed in a modern style. The bed is comfortable, the lighting is good, and standard amenities such as air conditioning, TV, and a tidy bathroom make the stay pleasant and relaxing. The hotel offers good facilities, including a swimming pool, restaurant, and meeting rooms, which are ideal for business events or casual stays. Breakfast provides a decent variety of dishes with good taste and neat presentation. One of the highlights of this hotel is the staff service. The team is friendly, responsive, and helpful from check-in to check-out. Overall, Grand Tjokro Balikpapan delivers good value for money and is a reliable choice when staying in Balikpapan.

The hotel is located in the city center, close to the mall, and within walking distance. There's a swimming pool and friendly room service. The facilities and infrastructure appear to have undergone significant improvements.

Facilities: Although the facilities are relatively old, they are well maintained. Hygiene: There is a dedicated person to clean every day, very responsible. Environment: Sea view room, sea view swimming pool, pleasant scenery. Very satisfied.

very satisfying, all the facilities are useful, the service is very fast, I really love it

I have to be objective with all my reviews, and as such, I absolutely cannot recommend this place. For the same reason as you prospective guests, I booked because of its proximity to the airport, however, you do pay a premium for this when better hotels situated further away cost less, however, much like the viewers of this review I wanted somewhere to rest comfortably, and having seen the review score (there is absolutely no way this is a genuine 9+), I opted to stay. Firstly, I have no serious qualms with the staff, though upon leaving my room at check-out one of the cleaning staff was filming me up close with her phone and upon-check-in the other staff member said that I wasn't to bring back women to the room (insane rudeness to insinuate a guest might bring back a **********!). The room water stank of sewage and it was indeed contaminated as my skin was slimey and smelt after the shower which was cold (no hot water) and when I ”washed” my hands. The worst part of this place (and I paid $17) was there not being a bed sheet/duvet. They only provided a blanket which definitely doesnt get washed daily and is therefore the same blanket that has been over multiple guest's bodies which is disgusting. The breakfast they provided was nice though the ”coffee” in the room was undrinkable. The room as a whole was quite worn and dirty in places. Pay for a taxi to the city centre and even after the return airport fare you'll pay the same for a better quality hotel. I cannot recommend this place for the price.