Luxury Hotels in Boston

"The whole place is old, hair stuck to the wall in the bathroom, not cleaned at all. I told the front desk about valet parking but it was no use, until I got impatient and called again, no one responded. I called for car and luggage service at 11:15, and called again at 11:30, and someone came up to pick up the luggage, and then the luggage service notified me to pick up the car, and I left the hotel at 11:45... I think the Ritz brand is basically finished."

"The bed was very comfortable. The lobby was a bit small, and the shower pressure was low. The breakfast inclusion should have been clearer: it's a $100 credit for à la carte ordering, with any excess or tips to be paid separately. The location is superb, and the staff's attitude was quite good."

"An excellent hotel in Boston! It comes equipped with various amenities (which is rare for North American hotels). The rooms are spacious and well-appointed, and the dining service is superb. Room service delivers excellent food. Highly recommended!"

"The location is fantastic, right across from the main Harvard campus, and the Charles River on the other side. I didn't get a chance to try out the reading nook, foosball area, or fitness room in the lobby. The restaurant was excellent; during the World Cup, we watched games while eating, and the staff were friendly and chatted with us."

"The InterContinental Boston has a great location; it's within easy walking distance of Chinatown, the Financial District, and Boston's South Station. The receptionist, Lily, was very friendly. While the breakfast selection wasn't extensive, it had most of the essential American breakfast items. The problem was that when you needed to call for water, toiletries, bathrobes, etc., they couldn't provide slippers due to insufficient stock."

"The breakfast is great. Staffs are very nice. Location is very good will stay again!"

"I decided to come to Boston for three days on short notice. I didn't want to rent a car, so I had to consider a hotel with a very good location. I considered Langham, Mandarin Oriental, and the Hilton at the airport entrance. I finally chose Langham because Mandarin Oriental was full. Service: I arrived at the hotel at 10 pm, the waiter took my luggage, and the check-in was smooth. The front desk was very friendly. Hygiene: It was clean and hygienic like a five-star hotel, and the restaurant was also very clean. Environment: The location is in the commercial district, there will be many people on business trips, and there will be many people in and out of the hotel during the day. Facilities: The gym and swimming pool are both indoors, with windows, and very bright. I had breakfast at Grana in the hotel on the first morning, and the quality was very good. The hotel's drinks were also amazing, but the dinner and room service later were much worse. It is probably because the hotel was unusually busy this week and the kitchen was overwhelmed. I told the front desk about my dissatisfaction when I left the hotel, and they handled the problem very actively."

"Beautifully situated in the Back Bay neighborhood, this hotel offers convenient location, excellent service and a clean and cozy luxury stay for business or leisure travel. Highly recommended."

"The room was quite spacious. I stayed there last year, and this was my second time choosing this restaurant. The quality seemed to have declined somewhat. The towels were of average quality, some were old, and weren't replaced. The restaurant service was somewhat indifferent, though a few staff members were okay. There was a table near the edge of the restaurant with a lamp on top; when I stood up, I bumped my head on it, which hurt quite a bit. The staff seemed unfazed, as if this wasn't the first time they'd encountered this situation; they just looked at it without offering any concern. Room cleaning and room service were decent. I probably wouldn't choose this restaurant again."

"The hotel's location is super convenient, right next to the Public Library and Trinity Church. Newbury Street is just a ten-minute walk away. The ambiance is really retro and charming, and the service is very warm and welcoming. The hotel restaurant also makes some excellent cocktails."