Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jul 13, 2022
Sun
Newly renovated, beautiful oceanfront view. Very good service, excellent!
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Price per night from:SEK 20,276
Posted on Jul 14, 2026|Premium Room
Guest UserThe hotel service was excellent, and they even had a French receptionist who spoke fluent Chinese, having lived in China for many years. It felt like the front desk was very friendly towards Chinese guests. The hotel also provides an electronic public transportation pass, allowing free use of the metro, buses, boats, and inner-city trains. It's super convenient to explore Geneva with just one ticket, and the bus stop is right outside the hotel, with direct routes to the city center.
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Price per night from:SEK 1,580
Posted on May 19, 2025
Guest User
Location: 15-20 minutes walk from the train station, about 10 minutes walk from the Palais des Nations. The nearby streets are relatively clean, and although it is on the street, it is generally quiet.
Facilities: The hotel as a whole looks old-fashioned, and the room door key is also traditional, and you have to manually lock the door when entering and exiting. The internal facilities of the room should be relatively new and renovated, and the washbasin is a bit small. The windows can be opened for ventilation. There is no kettle in the room, and the mini bar needs to be paid for separately.
Breakfast service: The breakfast is relatively simple, with freshly ground coffee. The staff is also quite enthusiastic.
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Price per night from:SEK 1,488
Posted on Jun 25, 2026|Standard King Room
Guest UserSuperb location directly opposite the train station. It connects to several busses and trams. Very nice burger restaurant directly downstairs. The lobby provides free magazines, a quiet space for calls, and free cold drinking water.
The staff are friendly and patient. The room is well equipped with hair dryer, air conditioning, coffee machine and capsules, basic toiletries. Thanks for moving me to a nice room with a beautiful view of the train station.
The blackout curtains are amazing for blocking out sunlight. The noise insulation is also very good. Recommended for business travellers that want a convenient location, quiet environment for a good rest.
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Price per night from:SEK 1,462
Posted on Jul 13, 2026
Guest UserI was drawn to this lakeside hotel and stayed here for three days, but I definitely won't be coming back. Here's why:
1. **Lake View:** While the hotel is near the lake, many private residences fence off the shoreline. You have to walk quite a distance to actually get close to the water, otherwise, you're just looking at walls or seeing the lake from a high vantage point.
2. **Breakfast:** It was awful! Awful! Awful! Seriously, don't bother buying it! Especially when they offer a 'discount' at check-in – absolutely do NOT buy it! It's not worth it and you can't get a refund! They make you sign a paper, and it's a very strict policy. Do not buy it, seriously. There's a big supermarket downstairs where you can easily grab some fruit, yogurt, and bread, which is far more than enough.
3. **Service Attitude:** Apart from a decent check-in on the first day, the service was terrible! And get this – when I tried to cancel my breakfast, they automatically checked me out! The next day, someone just opened my room door without knocking! I spoke up from inside, which startled them, and a few minutes later they claimed they were just cleaning. But I hadn't checked out, and I had a 'Do Not Disturb' sign on the door! I strongly suspect they were trying to steal something and then colluded with the hotel to pretend it was a cleaning service. How else could they have 'checked me out' by default when I hadn't returned my room card or gotten my deposit back? There was no official checkout process! And they were completely unreasonable about it! They actually believed that canceling breakfast meant I was checking out! What kind of logic is that?! And they were unwilling to offer any compensation! Even with Trip.com customer service intervening, they remained rigid, sticking to their 'unreasonable' rules. If you have other options, absolutely do not stay here!
4. **Regarding the transport card:** You have to actively ask for it; if you don't, you won't get one. Unlike other hotels I've stayed at, they don't proactively email you or provide it in advance.
Don't come! Don't come! Don't come! (That's three times, emphasizing its importance). It's not worth it. Don't come here; it will make you unhappy and severely impact your travel experience.
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Price per night from:SEK 1,388
Posted on Jun 9, 2026
Embark.The hotel is located a bit far from Geneva City Center, but closer to the Airport
The hotel environment is very clean and nice, the room probably one of the biggest one I have ever lived across the Europe.
Unfortunately if you travel without a vehicle, this hotel will not highly recommend since the location will cause many inconvenience. Since I got many drive from my friends so this hotel is perfect for me
Great value, great environment and great choice
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Price per night from:SEK 1,103
Posted on Jan 18, 2022
Winnie/This kind of old-fashioned absolute landscape hotel is actually not an ideal place to enjoy the services of a five-star hotel. Because the hotel's service attitude varies from person to person, it feels very uncomfortable and shows their unprofessionalism and lack of empathy for earthlings, which is a pity! The so-called civilization and quality reveal many narrow local cultures in them. This is very out of line with Switzerland - the seat of the United Nations! Not neutral either!
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Price per night from:SEK 9,313
Posted on Mar 27, 2026
Guest UserExcellent! Both the service and the environment were great.
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Price per night from:SEK 9,284
Posted on May 11, 2022
Just Olya/Good hotel if you want to be on the promenade but some 30 minutes walk to the station. However hotel can help with the taxi if you need one. Rooms were clean and airconditioned. Good hotel however for my feeling it’s more of a 4 stars than 5.
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Price per night from:SEK 6,573
Posted on Sep 19, 2024|Deluxe Lake View, Guest Room, 1 King, Lake View
Guest User
It's OK, the normal standard for this brand. I read the reviews saying there is a Swiss one-day transportation card, but I didn't receive it by email. I asked for it when I checked in. They said they would send it to me, but they didn't give it to me until I checked out. Forget it, I just passed by.
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Price per night from:SEK 9,855