Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jul 14, 2026|Premium Room
Guest UserThe hotel service was excellent, and they even had a French receptionist who spoke fluent Chinese, having lived in China for many years. It felt like the front desk was very friendly towards Chinese guests. The hotel also provides an electronic public transportation pass, allowing free use of the metro, buses, boats, and inner-city trains. It's super convenient to explore Geneva with just one ticket, and the bus stop is right outside the hotel, with direct routes to the city center.
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Price per night from:JPY 24,488
Posted on Jan 30, 2026|Executive Suite
Guest UserThe hotel was very clean near airport, spacious suite, clean, swiss pass offered, airport shuttle free.
Nice stay as Geneve airport not far from town attractions
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Price per night from:JPY 17,752
Posted on Oct 8, 2025|Standard Room
Guest UserExcellent location. Walk distance to Central Train Station and stone away from Geneva lake. Very good value for money. The facilities are pretty good. It even has a separate kitchen in the room. Decoration in the hallway are looking good. Loads of restaurants around the hotel. Got the best spaghetti carbonara ever had. Walkable distance to Geneva Cathedral and other interesting places. Close to central bus station as well which has bus connects major cities in Switzerland and some cities in neighbouring countries. The only negative thing is that the bathtub is quite narrow. When you take shower in it, it is hard not to knock on the side glass or to the wall. Other than that, everything else works great! Highly recommended!
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Price per night from:JPY 24,796
Posted on Jul 13, 2026
Guest UserI was drawn to this lakeside hotel and stayed here for three days, but I definitely won't be coming back. Here's why:
1. **Lake View:** While the hotel is near the lake, many private residences fence off the shoreline. You have to walk quite a distance to actually get close to the water, otherwise, you're just looking at walls or seeing the lake from a high vantage point.
2. **Breakfast:** It was awful! Awful! Awful! Seriously, don't bother buying it! Especially when they offer a 'discount' at check-in – absolutely do NOT buy it! It's not worth it and you can't get a refund! They make you sign a paper, and it's a very strict policy. Do not buy it, seriously. There's a big supermarket downstairs where you can easily grab some fruit, yogurt, and bread, which is far more than enough.
3. **Service Attitude:** Apart from a decent check-in on the first day, the service was terrible! And get this – when I tried to cancel my breakfast, they automatically checked me out! The next day, someone just opened my room door without knocking! I spoke up from inside, which startled them, and a few minutes later they claimed they were just cleaning. But I hadn't checked out, and I had a 'Do Not Disturb' sign on the door! I strongly suspect they were trying to steal something and then colluded with the hotel to pretend it was a cleaning service. How else could they have 'checked me out' by default when I hadn't returned my room card or gotten my deposit back? There was no official checkout process! And they were completely unreasonable about it! They actually believed that canceling breakfast meant I was checking out! What kind of logic is that?! And they were unwilling to offer any compensation! Even with Trip.com customer service intervening, they remained rigid, sticking to their 'unreasonable' rules. If you have other options, absolutely do not stay here!
4. **Regarding the transport card:** You have to actively ask for it; if you don't, you won't get one. Unlike other hotels I've stayed at, they don't proactively email you or provide it in advance.
Don't come! Don't come! Don't come! (That's three times, emphasizing its importance). It's not worth it. Don't come here; it will make you unhappy and severely impact your travel experience.
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Price per night from:JPY 19,454
Posted on Oct 29, 2025|Economy Single Room
Khalil Bitar
Really enjoyed my stay. Everything was good and went well. Staff members are very nice and helpful.
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Price per night from:JPY 22,597
Posted on Aug 6, 2026|Twin Room
MichaelF98The airport shuttle bus worked well and made getting to and from the airport very convenient.
The room was clean, comfortable, and well maintained.
Overall, the hotel is more luxurious than necessary for a short overnight stay, but if there are no simpler or more affordable options available
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Price per night from:JPY 15,010
Posted on Jan 28, 2025|Superior Room
theminimeThe location is pretty convenient and accessible. It was 1 minute walk away from the tram station and 2 stops away from Cornavin Station.
Staffs were friendly and approachable at all times. Even though, I didn’t mention that it will be my birthday, they prepared a small amenity for me on my second day stay. Truly appreciate it!
Hotel and the room is clean. Very pleasing to the eyes.
Room came with universal socket which came in handy since my luggage was delayed and I do not have travel adapter with me.
All in all, I had a really pleasant stay.
Thank you N’vy!
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Price per night from:JPY 28,790
Posted on Aug 6, 2026|Cosy Room
R.YELocation:
10-15m away from Munich Central Station, Königsplatz, Glyptothek, Pinakothek by foot. A bit further away from Munich Residence, Marienplatz, Viktualienmarkt, Englischer Garten but has public transport nearby.
Room:
Clean, size quite comfortable.
Although the hallway was dusty and smelled a bit due to renovation work in the room opposite— merely screened off by plastic that kept coming loose. We could also hear tram from outside but was not too bothersome.
Breakfast:
A deception. Scramble eggs and pastries were so-so, coffee was also not good... We regretted choosing a room with breakfast deal. Not very varied, especially if staying for several nights.
Bar:
Open 24/7 but had no indication anywhere that cocktails or small bites were no longer available after a certain time.
Staff:
Staff were friendly
Hotel & Service:
Standard layout like other Ruby: Galley on each floor with tea, coffee available & ironing board
Felt that service was not up to par with some other Ruby.
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Price per night from:JPY 20,730
Posted on Jan 25, 2026
Julius
The hotel located near United Nations, public transportation is free by traveling in GENEVA, the hotel staff will help to register when you check in. The room was clean, but the furniture was a bit old as expected. The breakfast was offered by semi buffet, a variety of food selections, quality of food was nice.
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Price per night from:JPY 62,166
Posted on Sep 27, 2025
Lindsayhan
The hotel is pretty good. It's connected to a shopping mall, so you can walk over to buy things without leaving the hotel. There's a Coop supermarket and restaurants. The hotel breakfast is just okay; no salad greens, but they do make fresh corn pancakes, two at a time with one press of a button. Geneva is quite small, so if you book a hotel, I recommend emailing them in advance to request a free public transport pass. That way, when you arrive at the train station, you can take a tram and a bus directly to the hotel (the stop is right in front of the hotel), saving you some money! There's also a direct bus to the airport from right outside the hotel. This free transport pass is provided by the Geneva government and can be used on buses, trams, and Geneva Lake cruises, but not on trains!
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Price per night from:JPY 22,692