Welcome to voco® Kuching. Easy, relaxed, and ready when you are.
Whether you are here for work, a quick escape, or a bit of both, this is your place to settle in and feel at home, just minutes from the airport and within easy reach of the city.
It is the little things that make the difference, from warm hellos to thoughtful touches in every room, and spaces that let you move easily between work, rest, and play.
Kick back in a cosy room with crisp sheets and a seriously comfortable bed, or wander down for a coffee that is just right. Take your time over a hearty meal at Luma, ease into the evening with something refreshing at AMPM, or head out to discover Kuching’s colours, flavours, and stories, then come back and do it all again, at your own pace.
Everything here is designed to feel easy, relaxed but never dull, thoughtful without trying too hard.
Come as you are. Stay a while.
This is voco® Kuching, distinctive, comfortable, and just a little different.
"The hotel is beautifully designed, with an elegant atmosphere that creates a very comfortable stay. The interior is stylish, and the bed was exceptionally comfortable, allowing me to have a great night's sleep.
However, I believe the hotel should pay more attention to housekeeping and quality control, especially considering it is a newly opened property.
The white coffee table in my room was covered with a noticeable layer of dust. When I wiped it with my hand, dust came off immediately. Surprisingly, the other tables in the room were clean, so it seemed that this particular table had been overlooked.
I also found dust on the floor beside the glass panel next to the bathtub, which looked as though it had not been cleaned. In addition, there was a loose screw beside the fish tank, along with visible traces of unfinished construction or installation work. These details should have been properly cleaned up and inspected before the room was handed over to guests.
The weighing scale also had visible dirty marks on it, which did not leave a good impression.
Another disappointment was that I called Guest Services twice to report these issues, but no one answered either call. In the end, I gave up trying.
Overall, I genuinely enjoyed the hotel's beautiful design, elegant ambience, and comfortable bed. My experience would have been much better if more attention had been given to cleanliness, room inspection, and guest service. I hope the management will address these issues, as the hotel has great potential to provide an excellent guest experience.
Should the hotel require further clarification, I would be happy to provide videos documenting the issues I encountered during my stay. I hope this feedback will be helpful in improving the overall guest experience.
Room 501"