Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Oct 23, 2018
StigI have actually stayed at this hotel several times before, however this is the first time I experienced what I would describe as TERRIBLE service from one of the hotels employees.
A large Danish man who was manning the reception at the time of our departure was incredibly rude to my friend whom I was staying at the hotel with. She is Chinese, and he addressed her condescendingly using racist slur and almost speaking to her as if she was a criminal trying to cheat the hotel.
A very disappointing experience at an otherwise wonderful hotel. All the other employees we encountered during our stay (all female employees) were very nice and helpful, but nonetheless, with the price charged by this hotel, I find it unacceptable to receive terrible and offensive treatment from any single one employee.
I truly hope the hotel will view this feedback positive and constructive, as it is just one single person in your organization ruining it.
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Price per night from:PLN 613
Posted on Feb 3, 2024|Junior Suite with City View
Guest UserThe hotel is in a great location, close to the Art Museum, Old Town Museum, and Old Town Hall. The hotel rooms are also very comfortable. The only drawback is that the B2 of the garage cannot accommodate slightly larger cars.
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Price per night from:PLN 503
Posted on Feb 22, 2024
Guest User
During the trip to Europe, I feel that this hotel spends the most money to experience the most general conditions. The facilities are old, the bed is small, the room has a smell, and the door must be closed. Maybe Nordic prices are really more expensive. 🥹
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Price per night from:PLN 694
Posted on May 23, 2025
Guest User
We especially appreciated the helpfulness of the hosts who responded immediately to all our messages and requests. The location is great and very close to the university (only 4 minutes away).
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Price per night from:PLN 489
Posted on Jan 15, 2025
Guest User
We had booked 1 room where it stood not approved, absolutely OK, We tried again and it passed through and we got mail on it so everything was just fine, we were happy because we had been there before.
We met up on the day, was a little early on it, but if we paid 100 kr, we could get in at 15, but we sat and drank a cup of coffee and waited so the time passed, our family came later. It is said if we want the key, as there are two rooms ordered, we thank you no, because we don't have their room.
Now our children come and get their key where they say there is a room more order, we say no and show our first room , had not passed through and they could see it. But... now, it was to call and investigate what had happened, my fraud was very helpful and spoke and told, but it took about 1 1/2 hour
And check it out, reach yes he got 1 drinks of the ticket as thanks for help.
We were going to eat, there were 4 people. We ordered and there stood blue potatoes where I said we didn't just want chips, no, it was a kind of blue potatoes , but it was chips so we went up to the cook and asked for real potatoes and we got it, all right. Our children ordered a biscuit and there was a little green as they chose from and asked for extra potato instead, they received the two very small voices , they received it twice more, it was so fine with it. When we were to pay, there were extra potatoes on the bill 130 kr. We had never tried it anywhere, but OK we paid.
What should have been a good weekend, just became a very bad experience, we have never experienced anything like 😡
B h Lissi Lind ( A very unsatisfactory customer)
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Price per night from:PLN 449
Posted on Mar 6, 2025
SimonJXu
The front desk lady is blonde and blue-eyed, and there is a light meal, tea, and a meeting room on the first floor. Very user-friendly.
We have MASH steak tube on the 1st floor, Japanese and cattle, local beef, salmon, etc., suitable for multi-person dinners
Hotel location has not to say, the bus is next to burgerking, the toilet in the room is not convenient, the bathroom reminds me of Hong Kong, no faucet is very inconvenient. Breakfast is in the basement.
Interested you can experience their elevator, there is a sense of year, but it has been used, which kind of elevator door needs to be opened 😁
Suddenly they see that their words are as common as German
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Price per night from:PLN 438