Discover Bintanโs top family-friendly destination at Holiday Inn Resort Bintan Lagoi Beach, conveniently located just a 10-minute drive from the Bintan Bandar Bentan Telani Ferry Terminal. Enjoy stress-free travel with complimentary return transfers when ferry details are provided at least 48 hours before arrival. All room rates include a delicious daily buffet breakfast.
Our resort is just a short walk from Lagoi Beach and close to popular attractions such as the Mangrove Forest, Plaza Lagoi, Treasure Bay Lagoon, and Safari Lagoi.
Guests can enjoy high-speed Wi-Fi, two outdoor swimming pools, a swim-up bar, an all-day dining restaurant, a casual cafรฉ, a 24-hour fitness centre, kids club and resort centre โ everything you need for a relaxing and fun-filled stay.
"Stayed at Holiday Inn Resort Bintan with my toddler and had a mix of positive and negative experiences.
We booked a pool access room, which was extremely convenient with a young child. Service throughout our stay was excellent, and the team was always helpful. They also assisted with printing our ferry boarding passes and arranged the complimentary shuttle to the ferry terminal.
The food at Warung Pak Lagoi was decent, and the service there was especially attentive. The restaurant also offers free koi fish feeding, which my toddler enjoyed. On our last day, the fish food had run out, but a lovely staff member went the extra mile to get us a small packet so my child could still participate.
The shuttle to Plaza Lagoi runs hourly, but if you miss it, you'll have to wait for the next one, so plan accordingly.
Unfortunately, there were several issues that affected our stay. The Kids Club was quite disappointing compared to the photos online, with very limited activities, missing items and play options available. There was also power trip on our first night. As our toddler was already asleep, changing rooms wasn't a practical option for us.
More concerning was that the entire resort experienced two power outages on our second night. We happened to be outdoors during one of them, and the blackout was completely pitch dark. It was quite frightening as we weren't holding our toddler's hand at that exact moment and couldn't see anything around us.
Overall, the staff and service were the highlights of our stay, but the repeated power outages and underwhelming Kids Club made the experience less enjoyable than expected."