Scenic Hotels in Ipswich

"Complaint about the cleanliness of my room at B&B Hotel I would like to make a complaint regarding the cleanliness and housekeeping standards of my room at your B&B Hotel. After the room had supposedly been cleaned, I noticed that the bed linen had not been changed. There were still visible stains on the bed sheet, and I also found several hairs on the bed. This gave me the clear impression that the bedding had not been replaced before my stay, which is unacceptable and raises serious concerns about hygiene. From what I could see, the only cleaning that had been done was vacuuming the floor, cleaning the sink, and wiping the table. However, the most important part of preparing the room for a new guest – providing clean, freshly changed bed linen – was not done. I have attached photos showing the stains on the bed sheet and the hairs left on the bedding. These clearly demonstrate the poor standard of cleanliness in the room. I am very disappointed with this experience, as it does not meet the level of cleanliness and hygiene that guests should reasonably expect from a hotel. I would appreciate an explanation as to why the bed linen was not changed and would like this matter to be investigated and resolved appropriately. I look forward to your response."

"The location is very good, the room looks at the marina, there are a lot of restaurants downstairs, including a nice Chinese restaurant 92 Noodle. Free parking"

"Friendly staff , really helpful ..very customer focused and wanted to ensure all my requests were taken care of well ."

"I was greeted by a lovely young lady who made me very welcome. I was struggling with my luggage so she helped me up to the room, it was a great help. The facilities here are amazing, made use of the pool, spa & sauna. Had a relaxing drink in the bar. Haven't eaten here as I am visiting family & been eating with them but the food does smell amazing. My room is a single but is perfect the bed is more queen size than single & very comfy."

"Clean smart up to date room Quiet comfortable room with a help yourself continental breakfast"

"Great price for a great place. Our room was spotless. The reception is at the restaurant, so be sure to get what you want before they close at 11pm."

"It was excellent. In the middle of a heatwave we had an extremely cool room which needed no fans. We are more than happy to have another break there"