The Westin Rusutsu Resort provides a great place for travelers to relax after a busy day. The Westin Rusutsu Resort is an ideal choice for travelers who want to take in the sights and sounds of Rusutsu. Niseko Station and Sapporo Okadama Airport are located 23km and 56km away respectively. There is no shortage of things to see in the area, with the Rusutsu Resort, Hurricane and Mt. Yōtei Panorama Terrace all nearby. In their spare time, guests can explore the hotel's surroundings. This Rusutsu hotel features parking on site. This hotel is particularly popular with those traveling with families.
"The room was perfectly satisfactory in terms of cleanliness, facilities, and size. The view was also breathtaking, I absolutely loved it. My only minor complaint would be about the short-haired female staff member at the front desk who provided Chinese-language service. Her attitude was very robotic, especially during our New Year check-in. She responded to guests mechanically, completely devoid of any warmth. Speaking the same language, it was quite off-putting to encounter such a cold demeanor. Thankfully, the hotel's other staff members, who spoke different languages, managed to salvage what could have been a poor start. The chef even came out personally to thank guests after the dinner service, and the buffet chef patiently helped us reserve a table for the incredibly popular buffet when we met him. These experiences truly reflect the quality and professionalism of the hotel's management. Additionally, the cleaning staff were very polite and always greeted us. It's just that particular Chinese-speaking female front desk staff, for some unknown reason, always seemed to have a displeased expression while standing at the reception. Sigh.
The hotel's shuttle bus service to and from New Chitose and Sapporo City is very convenient, but you need to book it online in advance. There are both free and paid options, depending on your pick-up location, and the earliest departures are quite early.
The buffet was very affordable, and the front desk reminded us that Marriott members get a significant discount. Being a ski hotel, facilities like the onsen pool and shops only open after 2 PM."