The Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel provides a great place for travelers to relax after a busy day. The Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel is an ideal choice for travelers who want to take in the sights and sounds of Serdang. The hotel is conveniently located just 9km from Serdang and 33km from Sultan Abdul Aziz Shah Airport. With GSC @ IOI City Mall Putrajaya, IOI Grand Exhibition & Convention Centre and Surau @ IOI City Mall (LG East Wing) all within a short distance, there is no shortage of things to do in the area. In their spare time, guests can explore the hotel's surroundings. Guests of this Serdang hotel can make use of the parking facilities. If cleanliness is important to you, this hotel makes an excellent choice, as our guests consider this to be one of the cleanest hotels in the city. This hotel is particularly popular with those traveling with families.
"I arrived at the hotel late at night, and the reception team was already waiting for me. I highly recommend informing them about your arrival time in advance — it makes the check-in process very smooth. The check-in itself was fast and easy. No one escorted me to the room, which is probably not part of their service standard. It wasn’t a problem, but it would have been a nice touch.
The room was clean, spacious, and completely free of cigarette smell, which is very important to me. Housekeeping was done daily, and the staff did their job very well.
Breakfast is served until 10:30 AM, which is great because I was able to sleep well and still enjoy breakfast. There are not many vegetarian options, but you can ask the chef to prepare rice or noodles separately for you.
The staff is very attentive and polite. The team genuinely tries to anticipate guests’ needs, and you can really feel their care and professionalism.
The swimming pool and fitness center are located away from the main building, which is actually a big advantage because the area stays quiet and peaceful.
There was no hair conditioner in the bathroom at first, but after I asked for it, the staff replaced it very quickly.
Another nice bonus is the complimentary coffee at the Park Bar from 4 PM to 6 PM — don’t miss it.
The hotel also provides an airport shuttle service, but there is no night schedule, so it’s better to contact the reception in advance to arrange your transfer.
I would be happy to return to this hotel because of the high level of care for guests. Your team is doing an amazing job!"