Spa Hotels in Pasay

The room is incredibly spacious, and the hotel itself is very luxurious. It's directly connected to Newport Mall, which is fantastic because you don't even need to go outside to access it. Newport Mall has a ton of entertainment, dining options, and even a casino. It's very upscale, the most premium mall in the Philippines.

Washing machine drain not working, came in during check in with bad odour coming from bathroom and cleaner still in there. Stove smoke exhaust not working effectively so room still smells of food all day, 3 elevators working out of probably 10. 6 out of 10 experience.

We had a wonderful stay at Luna Hotel! The room was exceptionally clean, comfortable, and well-maintained, making our visit very relaxing and enjoyable. Melvin is too kind as well in attening our needs. The ambiance was peaceful, and the facilities exceeded our expectations. A special thank you to the front desk staff, Bianca and Norgelyn, for their outstanding customer service. They were both warm, friendly, professional, and always willing to assist us with a smile. Their hospitality made us feel truly welcome from check-in to check-out. We highly recommend Luna Hotel to anyone looking for a comfortable stay with excellent service. We will definitely be coming back!

Good: close to airport, street food oitside gates, resturant next door, beds are comforrable for westerners Bad: Wifi sparodic dropped out every now and then early checkin high cost 50% of their rate [not the rate i paid on booking app]. i did request via booking app earlier then arrival but no feedback about additional charges [easy to fix] so I had no option but to stay and pay [not a good experirnce to start with], maximum late check out is 12:30 despite hotel clearly not full. Competitors offer untill 3 pm I think management needs to review those policies, given that most people are airport transitting.

Our flight delayed for 1.5hrs and we had to wait for our luggage for 1hr, so we arrived at the hotel around 2:30. Despite this delay, the staff welcomed us with warm smile. It relieved our hearts! The room was clean and spacious then so we could unpack our luggage comfortably. It’s close to the airport crossing the Runway, but location was not easy to find. Now that we understand where they are, we will definitely choose this hotel again if we transfer at Manila.

Super satisfied kami sa stay namin! 🫶 Malinis yung unit, mabango pagpasok pa lang, at kompleto sa mga basic needs. Ang ganda rin ng interior kaya perfect pang-relax at pang-picture. Mabilis mag-reply ang host at very accommodating sa lahat ng questions namin. Smooth din ang check-in at check-out process. Overall, sobrang sulit ng staycation namin. Definitely babalik kami and highly recommended sa mga gustong mag-relax with family or friends. Thank you, host! ❤️

The positives: close to airport and easy check in. The negatives: no toilet paper or towels (eventually resolved), wardrobe too smelly to hang my clothes, pillows they should've chucked ages ago, BABY COCKROACHES! NOT GOOD ENOUGH FOR THE PRICE.

Very confusing booking. No address or hotel information. No answer on cell phone number, only by text, and also through a local person trying to call. The booking and handling process were very questionable. Not recommended for first-time visitors; it can be very stressful. In the end, this was at the Belmont Hotel, where I've booked before, and this hotel is excellent and well-located. Amenities such as toothbrushes and toothpaste were missing. More timely transparency would be very helpful.

The swimming pool was nice, but the owner didn't have tickets. My child was sad because we brought their swimming gear. We weren't told we needed to inform them earlier. I thought tickets were bought at the reception. Anyway, now I know for next time. The air conditioning unit was pointed at the living area, and the bed was underneath it. I slept really sweaty even though the AC was on full blast, but the person who slept on the sofa bed was freezing. I hope they can fix the AC's position because it's actually cold enough, but I just couldn't sleep properly. There were a few small cockroaches on the table, which is unavoidable because of leftover food. Self check-in and check-out were very convenient. It was clean, and the elevators were fast; there were many of them.