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Featured facilities: Pool, Vending machines, Parking
Very Good
113 reviews
8.2/10
1 night
From DKK 406
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9.2/10
Great
AAnonymous UserI am a customer living in 407 on 9th of November in Holiday Inn Express & Suites Calgary NW - University Area, an IHG Hotel.
. I am writing to complain the lady on the front desk. She treated me not respectful. When we checked in, I am asking if we have hot spring, she replied several what? And correct me “hot tub” such as I am lack of knowledge.
Later, I want to use Landry room and change dollars with them. They gave me several two dollars, and the washing machines only accept 1 dollars, which they should have known at first place. So I went back to the front desk to ask for 1 dollars again. And at that time. There is one guy lining in front of another front desk server. And the lady was answering the phone. So I naturally stood in front of her desk and waited for her. And I asked her to change 1 dollars for me since they didn’t know. And then she asked me” don’t u notice there is a line? You should wait after it.” So I was so embarrassed to find out I cut in line.
So if she is really mindful about me cutting in line, Why not telling me to wait after? Or just remind me in a more respectful way assuming I really don’t know there is a line? Either way will have same effect and I would be acknowledged in a not embarrassing way. And again, the washing machine only accept 1 dollar and they did not know, is their job dereliction.
I am very concerned how your service match up with your high level of fees.
Hotel near University of Calgary District, Calgary 16.7% of visitors choose this area
Price per night from:DKK 547
9.1/10
Great
GGuest UserI stayed here for a short time. I felt that the bed was a bit too soft, but everything else was fine. The wifi was very good. The hotel itself did not have a restaurant, but the restaurant in the hotel next door was OK. I didn't expect much in the way of fine food and drink in North America, but the quantity was enough.
GGuest UserOn the website we chose a room with a jacuzzi, but when we checked in, it turned out that the room was given without it. My husband and I were not happy because we expected one thing, but it was completely different. Moreover, the price was higher than a regular room. At the reception, the man did not want to clarify this issue and said that it was all the fault of the people who put false information on the website. There was no tea in the room, only coffee, which I don't drink at all. There was no ordinary water. Also, when we went to bed, we turned on the heat, because the room was cold, but when we woke up in the morning, our noses were stuffy and the air conditioner was working very loudly, and we realized that it was working all night, it was cold. There were no things like bathrobes or slippers in the room, which also outraged us. In general, the hotel did not make a great impression and satisfaction that we would have liked.
GGuyuexiaoqianThe hotel is very new, newly renovated, toiletries can also
Recommended
The air conditioner is not easy to operate
In the morning, I want to make a coffee with a coffee machine and open the back of the water. It is full of dust. Should this be changed?
Hygienic: The sanitary details are not good, especially the coffee machine is not cleaned, it is all gray
Facilities: New
Environment: Good
Service: cost-effective
AAilvyouzhongdemeishaonvAlthough I stayed for seven or eight days, the breakfast was a bit tired, but this room was still satisfactory in all aspects. Although it was near the airport, it was very convenient to go anywhere, and the new large community in Calgary to the east was quite close. You can also see a situation in the newly built big coffee community
GGuest UserNice place. Good location, in the city centre. Lots of touristic spots nearby. The bus station is next to it - useful for going to the airport or other locations.
Hotel near Downtown Calgary, Calgary 66.7% of visitors choose this area
Price per night from:DKK 510
8.1/10
Very Good
GGuest UserWe were a tad alarmed when we first walked into the lobby as there was construction going on in both the lobby and breakfast area. That said, our accommodation was great and each morning the breakfast room had been tidied up of construction and we were greeted with a variety of breakfast choices, which we very much enjoyed.
RROGELIOAverage value for money, commensurate with the price paid. The room has many patches, the bedding is very worn, and there are no hangers for clothes, only a dresser. The breakfast is adequate.
Hotel near University of Calgary District, Calgary 16.7% of visitors choose this area
Price per night from:DKK 287
6.7/10
GGuest UserNice enough room for the price. I only stayed for a night but the guy on reception was welcoming on checking in and the room had all of the required amenities for a short stay. The location is just outside of town so will require transport of some kind to get to the centre. Chinook was the closest CTrain stop and around a 15 minute walk.
VVedanandThe room was clean, and I was not expecting to get such a nice and beautiful room to spend the night. It was beyond my expectation. Value for money. That's the main reason I trust Trip.com for all my bookings.