Check Calgary Hotels with Balcony

Our flight departing Calgary was cancelled for 24 hours so we were put up in this hotel by the airline. The staff was pleasant and accommodating, special shout out to Stacey in the lounge who worked so hard to make sure everyone whose flight was cancelled was fed and full of drinks! Also special shout out to the chef that night, he was alone and still managed to get all the delicious food out in a timely manner! These two really stepped up and made our rather gloomy stay much more enjoyable! The rooms were clean and comfortable, big soft pillows on the beds and you could control your own room temperature. The front desk staff also accommodated a late check out for us as we had so much time to waste the next day. Thank you to the staff, you’ve really worked hard to turn our trip around!

Holiday Inn Express & Suites Calgary South-Macleod Trail S, an IHG Hotel Horrible stay at this hotel! (Dec 31st/Jan 1st 2023) If I could give it a ZERO star, I would. Don't waste your money on this horrible hotel. It should be demolished. My partner and I stayed at this hotel for 1 night on December 31st 2022. Check in was difficult at 4pm. They said they weren't sure if our room was ready, even though check in time starts at 3pm. We were the only people in the lobby at that time. We waited about 20 to 30 minutes for the staff to give us our room cards. Once we were in the elevator we saw a sign that said pool area is out of service until further notice. This was one of the main reasons for staying at this hotel. We couldn't use the hot tub, pool or water slide. We were very disappointed that no one told me when I called to make the reservation a month before or even when we checked in that afternoon to the hotel. Once we got to our room it looked nice until I opened the blinds to the window. There was thick black mold all over the window sill. Pictures provided. It was really gross! We then made our way over to the bathroom where we found more black mold in the shower stall and up the walls. The shower stall and the bathroom sink faucet wouldn't stop dripping. We called the front desk she said because it's a holiday weekend we are short staffed. No one did come to fix the problem. Walls are paper thin. We could hear people talking in the hallways and the TV in the room beside us. On the morning of January 1st 2023 we went downstairs for their hot breakfast to find only 2 apples and 3 muffins left. I asked the desk where the hot breakfast was as this was another reason for staying at this hotel. She said because it's a holiday no staff is here to prepare breakfast so this is what we have. Very disappointed we packed up our stuff and checked out. We asked to speak to the manager about a possible refund or a partial refund because they didn't inform us about the pool closure or the non-hot breakfast. (If we knew about this ahead of time we would have booked elsewhere) The lady at the desk gave us a hard time saying the manager was on a call and couldn't talk to us, then saying he won't be in the office till a later date. She offered us 1 small bottle of water for the inconvenience. After we got home my partner called the manager and left a voice-mail. It took over 2 weeks for them to actually connect on the phone. The manager of the hotel finally gave us a refund of $35 which was OK but we will never stay at this hotel again. I will also tell anyone and everyone I know not to stay here.

Great service. I called ahead to request a late check-in because my flight was delayed, and they had someone at the desk when I finally got there. They also helped me get a new room key card when mine wasn’t working properly. The hotel is also in the heart of downtown and close to a C-Train station.

The hotel has a quirky layout comprising of two wings -- the Atrium and the Tower. We have stayed several times in the past and always seem to pick the wrong side to park. The first time we walked over on the sky bridge and meandered around until we found our room. This time we just drove across to the other parking lot -- much easier. Our room was comfortable, clean and quiet. Bottled waters were appreciated and we made good use of the coffee and tea making equipment as well as the storage in the empty fridge. Closet was small but as we were only staying the night it was not big deal. We chose the Delta for its south side location close by for a medical appointment and it worked out well for us.

When I first checked in, I said that I only had one room, showed the order number to the front desk, and finally got the room card for two rooms. However, after checking out the next day, I was deducted more than 160 plus, repeatedly looking for Ctrip to check, and finally the hotel responded that I booked three rooms on the spot.

Hotel location is very good, there are large supermarkets nearby, there are many Chinese restaurants, and it is also very close to CTRAIN

I booked on Expedia and of course checked in like a normal guest. Once I got to my room I looked around and it was an absolute mess. Some kind of sauce everywhere, white substance on the tv, hair on the pillow and garbage left out. I then walked back to the front desk and asked for my a refund because of what the stat of my room was. They then asked me to contact Expedia for this as I booked it through them. I did this and Expedia said that the hotel manager needs the approve this refund. I get that I need to contact Expedia for this but they need the managers approval is a bit absurd. I am now in another hotel and waiting for the manager to approve the refund. The employee lied to Expedia agent and said I was in the room for an hour and then came to the front desk for a refund. I did what any normal guest would do in a case like this. They did not offer me another room but I did say I wouldn’t accept another room if they offered it as my first room was disgusting. The employee said she need to check the room but then chose not to once she realized it was booked on Expedia. Lazy and smart on her part because I am sure she knows her manager will not approve the refund and will put someone else in this room. The staff was not unfriendly and did her job upon check in.

Did not eat breakfast, but the lunch on the first floor restaurant was ok, the room was large, the double room seemed to allow four people, because the four of us opened two rooms, the front desk started to make a mistake and thought we were one Room, and then gave us four room cards, did not say nothing wrong, and later learned that it is two rooms. There is a small swimming pool on the first floor, and the environment is ok. The double beds in the double room are large, with a balcony, a coffee machine, and hygiene. You can see Calgary Tower when you go out. It takes about five or six minutes to walk.

房間很大，因為訂的是較大的房，有小陽台，附近都是餐廳跟酒吧，晚上有點吵，櫃台人員是一位香港剛剛移民過來的小哥哥，人非常好，幫我們搬行李，拿了三盆冰塊放在我們車上的冰桶裡，飯店門面在鋪水泥，大門口灰塵很多，外觀看起來跟照片一點都不像，開車到門口時我還懷疑是不是找錯飯店了。

Comfortable environment, there is grass in front of the door, there is a courtyard behind the house, there is a home in the heart, it is worthwhile to visit this trip, I hope that in the near future, you can come back to Calgary Brother Li B&B, talk about their lives again, no more words, can not express the sincere and sincere love in the heart, friends, you have come, Feel it, and it's worth the trip.