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Was kinda bit disappointed this time as i stayed here for 6 nights and not once did my room got cleaned nor was i asked if i wanted it to be cleaned and bedsheets nor towels nor aminities needed.😩 and also? Comfort rrom stayed as is for 6 days withiut proper clean up. and I always stay with them. Im saying this so service would be better the next time i stay with them again.

The stay was a mixed bag, 3/5 stars overall. By far the biggest negative was the blatantly false advertisement of a Balcony - the actual reason we picked this unit over less expensive alternatives. Let me repeat there is NO BALCONY. The second negative which is milder was that initially, the owner sent a message threatening to charge a P100/hr ”late check in fee” for checking in after 6pm. None of this is mentioned on Trip.com's website. I complained about this and the owner agreed to not charge us for ”late check in”, and she didn't . Positives were a great housing complex, few attractions nearby except a mall, but facilities are excellent. The owner was very responsive to any problems or issues, replying almost immediately. Free lumpia Shanghai in the freezer was a nice touch, we bought some oil and fried it up! In short, a bit more honesty in advertising would earn more stars, but it was still a worthwhile stay.

Here's a review based on your experience: --- We stayed at this Airbnb for 8 nights and had a mixed experience. The location is fantastic, just across from Okada Hotel, which is a major plus. However, our check-in was quite disappointing. We arrived around 5 PM, two hours after the official check-in time of 3 PM, only to find the unit was not clean. It was very dusty, and there were no cleaning tools provided. The staff arrived around 5:30 PM to bring us towels and one bed cover, we requested utensils, We ended up purchasing our own cleaning supplies to tidy up the place before we could settle in. This was frustrating, especially after traveling from another country, as we had hoped to relax upon arrival. While the unit itself has potential, the lack of cleanliness and preparation before our check-in was a significant issue. We had to clean the unit ourselves before we could even think about resting. Overall, I would recommend this place for its location, but improvements in cleanliness and guest readiness are necessary.

Before booking, I informed the host that I would be traveling with a baby who has sensitive skin and requested fresh beddings and a properly cleaned unit. I believe this was a reasonable request for a paying guest. Our stay was disappointing. The unit is quite small for a family of four, especially with the extra bed, which leaves very little space to move around. Upon arrival, we immediately found several cockroaches, and they continued to appear even after a deep cleaning. My daughter became so uncomfortable that she couldn't sleep well and chose to stay at our relatives' house for the rest of our vacation. We were also worried about our baby's safety. The cleanliness of the unit was below expectations. The shower head and faucet had visible dirt and mold, the mop provided was dirty, there were no extra trash bags, and it seemed the bathroom had not been thoroughly cleaned. We stayed for 8 days, but room cleaning, towel replacement, and changing the beddings were only offered after we raised these concerns. The booking was for four guests, but only two towels were initially provided. On the positive side, the customer service team took our concerns seriously and arranged a deep cleaning, replaced the towels, and the property staff responded after customer support followed up. We also appreciated the complimentary toiletries. Overall, I appreciate their efforts to address the issues, but I believe the unit needs proper pest control and a much more thorough deep cleaning. This review is based on our experience and is intended to help improve the stay for future guests. The photos I uploaded are only a few of what we experienced. Some of the other issues were too unpleasant to photograph, but everything I mentioned in this review is based on our actual stay.

Second stay, different unit in Phase 1—and still an amazing experience! We truly enjoyed our time again. Just a small note: compared to our previous 2-bedroom stay, the kitchen utensils were more complete and had bigger pots and pans. The 3-bedroom unit had smaller ones than expected, but it wasn’t a problem for us since we live nearby and could easily get what we needed. ONCE AGAIN, KUDOS TO THE HOST. Thank you...

All the staff and the management are very much approachable Pet friendly the security guards are very keen observant the prices are very much affordable the locations are very accessible to everyone's need like markets shops bank convenience store atm machines pharmacy. I am very secured and safe. the place has harmoniously ambiance. Its feel like home. There is proper area for garbage to. Make the souroundings clean. Good for family travel, business, individual travel to stay.

We strongly recommend this place. Location is perfect. We find all we need Around. They have very easy check in policy. Friendly guard and reception. Gordon and his assistant Ms Mary are very responsive and welcoming. Parking is just in front of the reception. The room and design is very lovely and modern. Its spacious enough for us to have a great stay Thank you

“Overall, my stay was pleasant. The staff was accommodating, the amenities were well-maintained, and the room was clean and comfortable. However, the air conditioning was not functioning properly, which made the stay less comfortable than expected. If this issue is addressed, it would be an even better experience. Looking forward to improvements!”

Over all okay but scary. The room was cleaned, just make an adjustment kaasi barado yung agusan ng tubig sa may cr. During our stayed, Around 10 evening, may sumusubok magbukas ng door namin, nakita pa namin sa bintana na tumakbo. Please make the area safer for the customer. Kasi kung ganyan lagi, walang magtatagal na customer sa inyo. The service was okay, very accommodating and approachable.

Thanks Trip. Com for making it easy to book in your platform. We had a very nice stay at Azure Hotel, truly memorable and happy experience. Thank you!