Read genuine traveler ratings & reviews to find your perfect stay.
9.2/10
Great
SSAGERISTI recently had the pleasure of staying at a property with truly amazing amenities. The location is very accessible to AyalaMalls Manila Bay, making it convenient for shopping and dining activities. The hospitable personnel made the experience even more enjoyable, offering warm and attentive service throughout my stay.
The ambiance of the place is very pleasant, giving a sense of comfort and relaxation. I particularly appreciated the spacious room, which provided plenty of space to unwind and feel at home. Overall, this property offers a delightful combination of comfort, accessibility, and excellent service.
MMon WangPros: nice architecture , nice SPA & service, free mini bar (cup noodle & Pringle chips, coke and pineapple juice)
Cons:
- super slow reception (bad line management), smells really bad since it’s a casino and alot of random people walk in and out and smoke.
- NO OUTSIDE FOOD or FOOD DELIVERY!!! that’s actually absurd, since as an tourist, I want to enjoy local food in the comfort of my own home/room, and that is not allowed.. really crazy.
- NOBE restaurant is also extremely overpriced and bad, we got the omakase.. and the presentation was horrible.. food was so so average..
- The pool is only open till 8pm, you don’t really have much time to enjoy it since during the day time it’s so damn humid and hot outside, realistically you will start using the pool around 6 pm ish when it’s least hot
- loud noisy room, you can hear the loud train, traffics, airplane noise outside, combined with the room next door.. it’s so loud , I am honestly shocked by how bad the sound proofing is
GGuest from RussiaThis was our second time here, which speaks volumes about how much we appreciate this place. The staff, as always, are incredibly welcoming, attentive, responsive, and friendly. The hotel is located right by the sea in a safe area with security and CCTV surveillance. There's no crime, loitering, or strangers on the street; it's very quiet and peaceful. The room is clean and spacious, with a view of the sea and a shopping mall. The air conditioning is quiet. Downstairs, there's a 7-Eleven store with all the essentials and snacks. On the 2nd and 3rd floors, you'll find a laundry room and a cafe. Seafood restaurants with sea views are within walking distance. Ayala Malls and SM are a short ride away, and there's a free shuttle bus available. Highly recommend!
TTony PSIt's very nice experience. The staff are very professional and very helpful. The room is clean as well as other areas of the hotel. The location is very good near Ayala Mall, Parqal, Landmark Department Store although it's quite far from MOA. Breakfast is good but it would be better if they have sweeter local fruits.
I recommend this hotel to stay in the Bay Area / MOA
Definitely I will stay again in this hotel when I come back Philippines.
GGuest UserOverall experience is excellent. Location is very convenient and near to everything such as malls, food chain, coffee shops etc.
Service and cleanliness are also great. Been there many times already.
If I may, appreciate if they can provide complementary coffee and mug in the room since there was a hot water dispenser outside.
CCyrus GeorsuaBooking via Trip.com is very reliable.
Extremeli Suites have excellent customer service from checking in to checking out. The staff even comes by everyday to ask if there are anything I need to make my stay comfortable. Even asked if I need replacement of water bottles used for brewing coffee. The amenities are nice. The view is amazing. I can see most of Metro Manila from the 18th floor I'm staying at.
If Solaire or SM MOA has any more events, I would definitely come back to Extremeli for my next vacation in Manila. 10/10 highly recommend.
GGrace TionkoI had a comfortable stay, and the location was very convenient when traveling from Batangas to Nichols Hotel, and from Nichols Hotel to NAIA Terminals 1 and 2. Public transportation to Terminals 1 and 2 passes directly in front of the hotel. It is also easy to go to Baclaran Church and travel back to Batangas.
Just a minor feedback regarding cleanliness: I noticed a few small roaches, and the bathroom floor was slippery, possibly due to some cleaning residue
Overall stay was 4/5
GGuest UserThey warmly welcomed us when we got to the place. All throughout of our stay, we enjoyed and had a good time since it was so cozy. Every part of the room is clean, towels are clean. We can plan to booked again next time.😉😊🫰
PPaul.PCozy place. Enough space for solo or couples.
Honestly check in process is a bit of a hassle. I wish this was all explained in the advert. Just getting into Azure by car the guards wouldn't let us in without a QR code which we wasn't given. Host required pictures of our IDs before we can get in. Then ID is to be left as reception for check in. Again QR code is required for this. Wouldn't of be nice to know all of this either beforehand or atleast message sent from host straight after booking confirmation. Luckily reception wasn't so busy when we checked in. Check in on the weekends would be a nightmare! Seen plenty people having to sit outside during this process.
Place was OK, BUT first thing I noticed when walking through the front door was a cockroach trap. During our stay we saw plenty! The hangout spot was on the fridge! Even found some roaches in the fridge. Hot water wasn't working on the first night, they got maintenance and issue was resolved.
Be aware there is a charge to using the pools on site. Health club is only accessible to residents not guests. Host did discount the ”cleaning fee” which I felt shouldn't be a thing because of the infestation. I was told they had pest control but had to stop as I rented the place. I was offered another room which was a little better but the hot water constantly tripped out when using. Had to flip the switch in the fuse box every time. Shower mount was broken which fell on my head when I used it first time.
GGuest UserFeedback and Complaint Regarding Recent Hotel Stay
I would like to provide feedback and raise a concern regarding my recent booking experience.
I booked a stay for 15 guests at a specific hotel ( Lux Penhouse), and the booking went through successfully without any issues. However, just a few hours before our scheduled check-in, I was informed that we would be moved to a different hotel ( bayshore phase 2), with the reason being that the original hotel “could not accommodate 15 pax.” This was extremely disappointing, especially since the booking was clearly made for 15 people and was confirmed.
The replacement accommodation provided did not meet expectations:
• The utensils were incomplete, and basic amenities such as toothbrushes and towels were not ready upon our arrival.
• The swimming pool was closed for maintenance, which was not communicated in advance. This was one of the main reasons we chose the property.
• Overall, the place felt unprepared for a group of our size.
On a positive note, I would like to acknowledge that the few staff who assisted us and the lobby personnel were helpful and courteous, and we appreciate their efforts.
While we understand that unforeseen changes can occur, proper notice and preparation are expected, especially for confirmed group bookings. I hope this feedback helps improve your service and guest experience. I would also appreciate a response regarding this matter.
Sincerely,
Cheryl ********
*******************
Bayshore phase 2
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