The staff was very friendly and facility was adequate. The room could use some extra attention regarding the cleanliness of the bathroom floor. Enjoyed the outside pool but some safety concerns with life guards looking at their phones instead of the watching the small children in the kids area.
The cleaning staff was amazing, the pool was decently clean but there were signs of wear. The breakfast wasn't very good, on the lower end of free breakfasts for hotels. The Front desk staff was basically non-existent, left the previous check-in person's information on the screen when we started to check-in. The keycards to get in stopped working before check-out time. One of our rooms keycard stopped working the day before checkout and the other room the keycard failed for the rooms at least sometime before 8 AM on checkout day, we were lucky we left someone in the room when we were loading the car. Toilet flush would make noises in the shower and it just felt like the rooms were poorly constructed. It is a nice stay right now, and the price is good, the room cleaning staff did a wonderful amazing job, I cannot give them enough compliments, the beds were very comfy and everything worked well now. I just fear that as time goes on things will break and won't be fixed, (there was a very large chip in our tub) but while things are relatively new it should be a good place to stay for someone wanting to explore the Wisconsin Dells.
My family and I stayed here after my mom got sick the day we were supposed to leave the area. The check in lady was very nice and our room was very clean. The leather seat from the chair was cracking and did track the material all over the room and in the bed. The pool was decently warm and the hot tub was excellent. Breakfast was decent, but not very warm. We went about midway through the allotted time. All in all, I would definitely book again.