We were very disappointed to discover that there were no kitchen essentials, I guess we didn't study the fine print to understand that, but honestly.....not even a cup to get a drink out of??? No icemaker in the hotel, and no way to make ice in the freezer in the room? The pull out bed had no bedding or pillows. There was ONE roll of toilet paper for three of us for three nights. NO HAND TOWELS is ridiculous!!! When I asked about them the clerk said we should just use our washcloth. The bath towels were tiny and inadequate. But, by far....the worst thing about this place was there was NO HOT WATER in the shower!! It was clear the lever had been purposely adjusted to stop in the straight up position not allowing the lever to be turned left toward the hot water side. After we all had to endure a lukewarm shower I asked at the desk about it and was told we would need to exit the room for their repair person to adjust it. So we did. The next morning? Even colder!!! That alone, I believe warrants a full refund. OH.......and to top it off....a crazy lady shouting profanities was in the parking lot and the desk clerk solved the problem by...bringing her into the hotel to be with all of us. How is this right? How is this any way to run a brand new hotel. How is this place worthy of the Choice hotel brand? It is not. I fully expect a representative to contact me for a partial credit. Cold showers are not what I paid for. Thank you.
Asked if we could check out late (2 instead of 12) was told that 2 is the latest we could stay which was great. Next day we were called and asked if we still wanted a late checkout and I said yes, then I was told about a $25 fee. I was NOT told about the fee the night before. I didn't mind paying it, but I do believe I should have been told as soon as I asked. There was water draining from under the building into the parking structure. The other guests are very easy to hear while going through the hallway and very loud. Was a very convenient location, clean room and smelled very fresh.
It was nice and quiet, rooms and premises were clean, vending machines and ice machines on the floors. Pool was closed and room service is on a per-request basis. Friendly and considerate staff and i felt safe stepping outside for a smoke break. The TV's are a bit laggy but it wasn't much of an issue for me. I overall enjoyed my stay.
All in all it was a great stay other than the staff in the morning being a bit rude about us checking out and it taking a bit longer since we accidentally overslept.
Room was supposed to be non-smoking but this was not the case as our bed sheets and pillows had obvious lingering traces of smoke odor. The bed frame also needs to be looked at as I had tripped and had been scratched on the leg several times by a protruding metal covered by the sheet at the corner of the bed.
It is very close to downtown Portland, and there are many shopping malls around it. It is the first choice for shopping in the duty-free state. Parking is free, very quiet, and the service is very good!
The hotel is relatively small, but the location is okay, close to the shopping mall, this is not a particularly prosperous place, we come to worship visitors on official business.
It was a great time to relax after long day at work, didn't want to drive 20 miles back home. I stayed here and the staff were great, and when my TV didn't work they sent a nice lady to help you (only had to wait 10 minutes). Enough parking spaces to choose and still hear if car alarm goes off, for those who like knowing your jeep is safe! Thank you again! God bless
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Price per night from:€60
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