What Travelers Said About the Best Hotels in Gramado
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Find top-rated hotels based on real traveler reviews
9.5/10
Amazing
GGuest UserPrimordial service from arrival, reception employee Marcos is always helpful. The adequate facilities are very well sanitized. The breakfast was wonderful, compared to the previous experience at the Hotel Brisa Tower in Maceió.
GGuest UserWe had a perfect accommodation, sensational room and common areas, as well as the service. The staff are well trained, polite and attentive. Clarice, responsible for cleaning our floor, was very friendly and efficient in meeting our needs, as well as cleaning the room. The staff at the reception, restaurant and pool were also amazing.
JJose Antonio de AquinoThe hotel is very well located, a few meters away from the covered street. Very good accommodation, breakfast with a variety of and very well served. Heated covered swimming pool and toy are good attractions for rainy days. The hotel is very well trained and careful staff, and the fact that the parking is paid is a negative point.
GGuest UserGreat hotel!!
The only negative point is access to the pool. Too bad. Either you cross the entire parking lot inside the hotel or you cross outside to get to reception to take the elevator to the pool. In other words, on cold and freezing days you have to wear a bathrobe outside the entire hotel reception.
FFabio RenatoO hotel possui quase 4 estrelas.
Prós:
Boa cama e travesseiros,
Bom banho e produtos de higiene
Pessoal educado
Café da manha excelente!
Contras:
O blackout vazou luz por todos os lados
As esteiras da academia nao estavam em boas condições
Hidromassagem da area comum estava suja e havia comida no chao ao redor da piscina
GGuest UserThe hotel is very good, no complain about the hosting in itself. However, at the check out, I was charged about 149 real services charges that were not explicit at the time of the booking, on the platform, I reported the value of 8,47 as expenses to be paid at the hotel, without counting that the accounts did not beat, The value of the NF is about 74 to less than I paid in total, so, despite the excellent hotel, I felt that I was wrong, and in my humble opinion, there was no transparency, whether the hotel or the platform.
GGuest UserO hotel é muito bem localizado, próximo a região central, funcionários muito atenciosos, porém claramente falta manutenção há muito tempo.
Estive no hotel em 2019 e retornei agora em 2025, e praticamente todas as áreas estão bem degradadas.
Até mesmo o espaço Kids, maior atrativo para famílias com crianças, está com brinquedos sem manutenção e com grande cheiro de mofo.