What Travelers Said About the Best Hotels in Zermatt
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9.7/10
Amazing
SStellakwansyStaying at this hotel in Zermatt was an unforgettable experience! The location is perfect—just 500 meters from the train station, making it incredibly convenient. The highlight of my stay was the warm hospitality from the owners, Thor and Michele. They personally served the buffet breakfast every morning, which was both delicious and thoughtfully prepared. On my first day, I unfortunately missed breakfast, but as I was heading out around 10:45 am, they surprised me by reserving some food for me to enjoy before leaving. It was such a thoughtful and touching gesture that truly made me feel cared for.
The room itself was immaculate and had everything I needed. The balcony offered a stunning mountain view, which was a perfect way to start and end each day. Thor and Michele went above and beyond to make me feel like a VIP throughout my stay. They remembered my name, attended to every need, and even took the time to explain the local attractions and recommend food options based on my preferences.
I feel incredibly lucky to have secured two nights at this gem of a hotel, especially since it’s almost always fully booked. This was one of the most personal and heartwarming stays I’ve ever had. If you’re visiting Zermatt, staying here is an absolute must. Thank you, Thor and Michele, for making my trip so memorable!
AAnonymous UserThe hotel is very close to the train station, less than a 10-minute walk. Although it's not on the main street, it's a quiet oasis amidst the hustle and bustle, with clear signs that make it easy to find using navigation. The hotel is quite new, and the room was larger than expected. While the breakfast selection wasn't huge, it was sufficient. It's a great choice for Zermatt.
GGuest UserWe arrived about 1300 and the hotel was able to provide a flexible early check-in -very good as it allowed us to do some afternoon sightseeing. Room was very good with nice features, space and amenities. Breakfast was excellent. Staff helpful and provided good local advice. Only poor note was that the pool was out of service, which was disappointing due to the inclement weather that occurred during our stay.
AAomduanI had a wonderful stay at this charming small hotel, beautifully decorated and conveniently located near Zermatt train station.
During my stay, a snowstorm caused a power outage and all train services were suspended, making it impossible to leave the town. Despite these unexpected circumstances, the hotel took excellent care of us. They provided helpful information, allowed us to extend our stay without any additional charges, and showed incredible kindness throughout.
The hotel owner was especially warm and accommodating, making a difficult situation much easier for us. I truly appreciated their hospitality and would highly recommend this hotel to anyone visiting Zermatt.
GGuest UserFirst of all, location is nice. And the owner and team are really nice. Politely and passionate. Of course facilities is good, weather 'doubtless' to be nice. All good and clean. They have even provide me a nicer view
BBingxuOverall, it is very convenient to be separated from the train station by a road. Go to the lively area to eat. The subway is three to four stops away. 🏨 I chose a triple room, just stayed in 😂 and gave us a barrier-free room (and the feeling of a domestic nursing home, the wall has yellow liquid rolling down, the bedside has a red block decisively contacted the front desk to change the room, and the room was slightly smaller!
AAudthewayLocation was right in the middle of the city, super convenient! Nearby the Zermatt main station, as well as Gornergrat station!
Supermarkets were walking distance away, and even food options were many like macdonalds, western food, etc.
the receptionist was warm and friendly and even extended us for an early check in when rooms are available.
The hotel was overall very cozy and clean, suitable for a short stay. The necessities are provided like soap, towels, hair dryer, tissue! Just note that there is no fridge in the room if that was your concern. Other than that, perfect stay!
GGeraldineBooked a family room for 3 adults and 1 child.
Service at front counter is excellent! Courteous, friendly and informative. Also we got upgraded! Room is clean and spacious and has a balcony. On going renovation next door during our stay in Oct 2024.
Resort has 2 restaurant at the hotel but one apparently requires reservation and has seating time. We were famished when arrived at the restaurant at 8pm, but were told to come back at 830pm for second seating. Such a disappointment when the front counter service was excellent. Had dinner at the pub instead, food wasn’t too bad.
Spa facilities was great. Would stay at the same Ola e again. Value for money
GGuest UserGood! Overall recommended! Location is good, need some walking from station but manageable with 1 luggage.
Hotel is directly opposite cemetery but don’t think too much and u be fine! Room is small but cozy (my photo is wide angle so seem bigger)
Hotel is very helpful to help pack a breakfast bento for me as I be leaving before breakfast hours (just inform the day before). I also managed to keep luggage after checkout at the common area (no lock and key) and retrieve it later.
CCoey NiewFour of us stayed for one night in two rooms at Alpenblick Superior during our trip to Switzerland. The location is about a 10-minute walk from the train station. Our room had a beautiful view of the Matterhorn, and it was very clean and peaceful, as it's not located near the main street. Do note that you'll need to bring your own toothbrush and toothpaste.