Best Zermatt Hotels

"Close to the train station. Although I got an upgrade to a double room, it was small (the table in front of the bed takes a lot of space). The bathroom was big and clean but outdated. The balcony was nice but not really needed in winter. Everyone can enter the ski room and the individual locker cannot be locked. Perfect for thieves."

"This hotel is too fond of it! The decoration of the hotel is very beautiful and the room can see the snowy mountains! The service staff was very good at night. It was like waiting for us to call out my name. I also prepared wine and tea as a welcome drink. Breakfast is delicious, although there are not many types, but the whole environment will make you enjoy it. I will book it next time and ask the front desk to tell you all kinds of information. The store that rents ski clothes downstairs will also give you a 10% discount."

"For a truly memorable stay in Zermatt, look no further than the Traditional Julen Hotel. We travelled throughout Switzerland, and the view from our Matterhorn room was hands down the best we experienced. Waking up to that iconic peak every morning was simply breathtaking. The service at the Julen is impeccable. The staff is incredibly accommodating and went above and beyond to meet every need we had, making us feel truly welcome. Speaking of needs, be sure to grab a bite at their downstairs restaurant. The food is excellent, though the space is a little on the cozy (some might say claustrophobic) side. Don't let that deter you, though - the culinary experience is well worth it. Overall, the Traditional Julen Hotel is a fantastic choice. Splurge on the Matterhorn room for an unforgettable view, and rest assured knowing you'll be taken care of by a truly exceptional team. Highly recommended!"

"Considering the location in Zermatt, I think this hotel is very good value for money. If I come to Zermatt again, I will consider this hotel. The information at the reception is also in Japanese. Although it was a mountain view room, you cannot see the Matterhorn. There is a spa (sauna), but I did not use it."

"Perfect hotel. Thanks to Laginabel for providing us with perfect service and upgrading us to a large apartment with a view of the Matterhorn. Here is a summary of the hotel's features: 1. The hotel is very close to Zermatt Station and View Point. It is very convenient to walk there with a suitcase in about 5 minutes. The hotel also provides a free short-term bus (Zermatt's unique battery car). 2. The hotel itself has first-class facilities, especially the new building No. 3 where we stayed this time. The view is also perfect. You can see the view of the view point from the hotel balcony. The spa facilities are also brand new. There are two outdoor swimming pools, one with a higher water temperature and the other with a slightly lower temperature. Both have surfing and massage functions. 3. The hotel service is first-class. When we checked in, the front desk lady personally took us to the room and gave us a Rome tour. The breakfast is also the most abundant in this trip, with fresh smoked salmon sashimi, various hams, cold cuts, fruits and vegetables are all fresh, and there is homelet. 4. The free bus stop of Zermatt Town is right in front of the hotel, which can go anywhere, including Glacier Paradise, Five Lakes Cable Car Station and Negrat Line Train Station."

"If you want to see the Matterhorn, you cannot see this balcony room type, and the bathroom does not have a bathtub. If you are concerned, you can pay attention to it. The hotel is very close to the station, and you can also make an appointment to ask the hotel to be connected to the station. The overall experience is good!"

"Access from Zermatt station requires climbing a steep hill, so dragging a large suitcase was a bit of a challenge. The staff were kind and flexible with early morning check-out. The room was very spacious and clean, and the view from the balcony was amazing. The only amenities were body soap, but I brought my own shampoo and other items, so it wasn't a problem. The water pressure in the shower was also fine. I had a very comfortable stay. If I had more time, I would have liked to stay longer."

"The service here are the best. The staff are very lovely and super nice. The beds are very comfy. Very satisfied with this hotel. Would recommend this hotel if you’re looking for an accommodation in Zermatt."

"The staff are very friendly and will provide all kinds of assistance, including if you need transportation to the train station 2 minutes away :) The location of this hotel is very convenient, right next to the train station, about 2 minutes' walk on a small road. There are co-op, McDonald's, etc. nearby, so you don't need to worry about eating. It is also very close to Station Street, where there are various clothing and accessories stores, which is also a good place for shopping. As for getting to various attractions, it is also very convenient. Next to the hotel's alley exit is the station to Gornergrat and the bus stop to Matterhorn Glacier Paradise. There is a small road behind the hotel, and you can reach the cable car station for Five Lakes Hiking in a few minutes after leaving. Breakfast has many choices and tastes good. This hotel has free SPA and Yoga courses, but I was in a hurry on this trip and didn’t try them. It was a very good stay experience!"

"It is still a bit far from Zermatt Railway Station, especially when it snows on the road, I will give up the box and walk to the hotel, because I don't know where to go when I go to the half of the navigation, and I will take a taxi directly to the train station! It seems that no one will check in after 7 pm. If you need an email, you will send the door password to enter by yourself, but you can also forward the email to contact Trip.com customer service. Breakfast is still good! The room is actually quite general!"