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the hotel was lovely, room nicely appointed. Lobby offerings for coffee and snacks were very nice. Nikki in particular was friendly, informative, and helpful. I wanted to book a massage at the spa, and was told by the spa, they are not part of the hotel and require 48 hrs notice, as therapists are on call. So 1/2 the reason I stayed there was for that, which is not advertised that way. at about 3:45 am I was awaken by someone trying to get in my room. Figuring it was a mistake, I yelled out wrong room. about 30 sec later, they tried again with more vigor. I called the front desk, and colin said he'd go check it out. he called me a few min later said he saw no one. while on the phone with him a stronger attempt was made by ”no-one”. I let out a scream, and told him he needed to help me. I said I was packing my stuff up and wanted an escort out of my room. he came up about 5-10 min later and I went to there lobby, about 5:00 am. Where I waited until about 8:30 am until it was light out and could go somewhere. Safety there is an issue. staff does not know how to handle such an event. Police should have been called after 2nd attempt. ”this has never happened before” is not the proper response. My trip was ruined, and a good hotel went bad in a hurry.

We love staying here when visiting Fantasy Springs Casino. It's less crowded and quiet. The only thing is that it's a hit and miss with their service. The last time i stayed, everyone was so nice. This time, not so much. The breakfast area wasn't refreshed as it should, cold stuff. It used to be so much better! The lady started taking everything out one 930 hit. On the dot. It seriously isn't that serious. Someone grabbing a sausage link at 9:34 should be okay. The front dest ladies seemed in a bad mood. Im a reward member, and checking out late time is really never given to me. They always have an excuse as, why not. The hotel is really clean though and the rooms are very spacious. The only horrible thing is that the AC unit makes such a loud noise, keeps me up most of the night until i knock out! Book it...

It's better than expected. Most importantly, the room is very clean and comfortable.

The location is excellent, right next to Highway 111. The environment is beautiful, and the room is very spacious—the best I've stayed in at this price point in the US in recent years. The hallway is slightly dark, and the carpet is a bit old, but that's not a big deal. The breakfast was also good.

The location is fantastic. There are plenty of good restaurants, bars, shops within walking distance and walking is easy since the city of Palm Springs is basically flat! I parked in the hotel lot and walked everywhere I wanted to go. The hotel does not have a restaurant or bar but I knew this when I booked so no problem. They do have a small cantina type room where you can buy snacks, some sandwiches, drinks, coffee, etc and ice machines everywhere. The service was very good, all employees where helpful and friendly. My room was very clean and good sized with a large bathroom. The room location was also good, on the ground floor near the pool with a view of a parklike courtyard. The pool was large and crowded (I arrived on Saturday afternoon) and everyone seemed to be having a good time. I took a dip the next morning right after maintenance finished cleaning the pool and was the only one there, it was great! I will definitely stay again at the Palm Mountain Resort.

Our first time staying downtown Palm Springs and we loved it! The hotel was gorgeous (just like the photos!) Walking distance to the main ***** with lots of restaurant & shopping options, a weekly Thursday night street festival/market and even a Grocery outlet across the street where we were able to stock up on some low cost snacks/drinks. When checking in the staff saw we were staying for 6 nights so ensured we had a quiet room, away from the street - which was thoughtful and appreciated. The breakfast buffet was AMAZING. The pool and pool bar with Happy Hour has us feeling like we were in Mexico. As you can probably tell, my fiancé and I loved our stay and will most definitely be back again!

Nice place to stay. It was a short straight forward drive into Palm Springs. Nice quiet location with a great pool. The breakfast was probably the best we’ve had in a hotel that included a free breakfast. If you want to be in the heart of Palm Springs it isn’t the place to stay but if you want to have a quiet getaway a short distance to town it’s great.

Palm Desert Suites more than exceeded my expectations! No contact check-in was very easy. The staff replied quickly to any of my texts. The room was spacious, newly remodeled with a full kitchen! There was a full sized refrigerator and stove, microwave, dishwasher, toaster oven and coffee maker. The bed was very comfortable and everything was very clean. The bathroom was large with double sinks and sparkling clean. The location was quiet with a pool close by. Really lovely place! Highly recommended! Palm Desert Suites will absolutely be on the top of my list the next time I stay in Palm Desert! The big bonus, the price was excellent! Thanks!!

The weather is not good, it is to go to the real hot spring, the hotel is a bit old, but still relatively clean. The bed is American-style soft, and the sofa can be turned into a bed for the child to sleep. The balcony of the room on the first floor can go directly to the hot spring.

The facilities are a little bit old, but they are quite unique. The hotel lobby corridor is filled with photos of singers from before the 1970s. The hotel is in a good location and the price is affordable. There is a golf course in the backyard, which is more suitable for family travel.