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the hotel was lovely, room nicely appointed. Lobby offerings for coffee and snacks were very nice. Nikki in particular was friendly, informative, and helpful. I wanted to book a massage at the spa, and was told by the spa, they are not part of the hotel and require 48 hrs notice, as therapists are on call. So 1/2 the reason I stayed there was for that, which is not advertised that way. at about 3:45 am I was awaken by someone trying to get in my room. Figuring it was a mistake, I yelled out wrong room. about 30 sec later, they tried again with more vigor. I called the front desk, and colin said he'd go check it out. he called me a few min later said he saw no one. while on the phone with him a stronger attempt was made by ”no-one”. I let out a scream, and told him he needed to help me. I said I was packing my stuff up and wanted an escort out of my room. he came up about 5-10 min later and I went to there lobby, about 5:00 am. Where I waited until about 8:30 am until it was light out and could go somewhere. Safety there is an issue. staff does not know how to handle such an event. Police should have been called after 2nd attempt. ”this has never happened before” is not the proper response. My trip was ruined, and a good hotel went bad in a hurry.

We love staying here when visiting Fantasy Springs Casino. It's less crowded and quiet. The only thing is that it's a hit and miss with their service. The last time i stayed, everyone was so nice. This time, not so much. The breakfast area wasn't refreshed as it should, cold stuff. It used to be so much better! The lady started taking everything out one 930 hit. On the dot. It seriously isn't that serious. Someone grabbing a sausage link at 9:34 should be okay. The front dest ladies seemed in a bad mood. Im a reward member, and checking out late time is really never given to me. They always have an excuse as, why not. The hotel is really clean though and the rooms are very spacious. The only horrible thing is that the AC unit makes such a loud noise, keeps me up most of the night until i knock out! Book it...

It's better than expected. Most importantly, the room is very clean and comfortable.

Overall super clean breakfast was great staff was great AC super cold rooms were very well kept definitely great experience the river was across the street so it was perfect for a date night

The location is fantastic. There are plenty of good restaurants, bars, shops within walking distance and walking is easy since the city of Palm Springs is basically flat! I parked in the hotel lot and walked everywhere I wanted to go. The hotel does not have a restaurant or bar but I knew this when I booked so no problem. They do have a small cantina type room where you can buy snacks, some sandwiches, drinks, coffee, etc and ice machines everywhere. The service was very good, all employees where helpful and friendly. My room was very clean and good sized with a large bathroom. The room location was also good, on the ground floor near the pool with a view of a parklike courtyard. The pool was large and crowded (I arrived on Saturday afternoon) and everyone seemed to be having a good time. I took a dip the next morning right after maintenance finished cleaning the pool and was the only one there, it was great! I will definitely stay again at the Palm Mountain Resort.

The most spacious staybridge we stayed at. Its Norco so the location could be better but overall experience was great

The hotel is pretty, there are supermarkets around, bars downstairs, etc., so it's not lonely at night. The only thing is that breakfast is not very convenient. You need to communicate your needs with the restaurant staff, and they will serve the food. It may be inconvenient for Chinese people who are not good at English. The hotel is about 40 minutes' drive from Desert Mountain Outlet, which is quite suitable.

Palm Desert Suites more than exceeded my expectations! No contact check-in was very easy. The staff replied quickly to any of my texts. The room was spacious, newly remodeled with a full kitchen! There was a full sized refrigerator and stove, microwave, dishwasher, toaster oven and coffee maker. The bed was very comfortable and everything was very clean. The bathroom was large with double sinks and sparkling clean. The location was quiet with a pool close by. Really lovely place! Highly recommended! Palm Desert Suites will absolutely be on the top of my list the next time I stay in Palm Desert! The big bonus, the price was excellent! Thanks!!

The facilities are a little bit old, but they are quite unique. The hotel lobby corridor is filled with photos of singers from before the 1970s. The hotel is in a good location and the price is affordable. There is a golf course in the backyard, which is more suitable for family travel.

The location was excellent. Centrally located to all the greater Palm Springs area right on highway 111. The common areas were clean and free of any trash or debris. The pool and outdoor seating area was excellent and very comfortable. The two bedroom suite was roomy, clean and comfortable. The furnishing however was very dated and could use an upgrade but not a deal breaker. There was NO access to cable tv service or streaming sites, so all the channels were basic local channels. Thankfully we brought our Laptop and were able to stream movies etc that way. The draw backs mentioned would not exclude us from booking here again. The positives out weighed the negatives. Nice place, good location , good amenities.