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The room was quite nice - sparkling clean! This is definitely the most important element for me, but this place didn't disappoint regarding cleanliness. One thing I found disappointing was that, while this is a solid place to have a family vacation, there isn't really a more quiet place to get some work done besides the desk in the guest room. The business center is right in the middle of the front lobby, which can sometimes get super loud. A quieter workspace area that is tucked away would be nice. One frustrating thing was the amount of gratuity tacked on to everything. We went to the Bar & Grill for some snacks and a beer one day, and despite only getting our order taken at the bar and one other person bringing out our food and drinks once, maybe twice, the resort has the audacity to add on an 18% service fee on top of the price automatically. I understand that inflation and cost of living are a problem, but it shouldn't give hotel chains like Hilton to pass on the responsibility of paying their employees to their customers. They should actually pay their people a fair wage. $40/day+tax for mandatory valet parking was also completely unnecessary. That being said, experience-wise, it's still a good place and seemed to be one of the lower-priced resorts in the area, but I hate how hotel chains tend to find ways to gouge just a little bit more money out of people around every corner.

Have a great stays here. The staffs are friendly and helpful. The room is big enough for 2 persons and it was very clean. The calamari we ordered from the hotel is very delicious.

It takes about 20 minutes by Uber from the airport to the hotel, costing around USD 20。 I’m staying for five days to attend a conference. I booked Deluxe Junior King Suite with Ocean view, inclusive of the resort fee is the: two bottled waters replenished daily inside the room, two beach chairs, two adult bicycle rentals, two wellness classes. Each day when I return after a full schedule, the room is cleaned and tidied up nicely.

The hotel is clean enough and we received a nice welcome on arrival. However the room service was ‘hit and miss’ with non replacement of creamer and tea bags and a rather confusing charge of $7 for water left in the room which was placed on top of a notice urging us to hydrate drink more with the blessing of the hotel! The charge was retracted on challenge which was nice. The breakfast arrangement is absolutely carnage with at least a 20 min wait to be seated followed by a 60 min wait to receive your food. The hotel does not prioritise its guests so you are at constant challenge of ‘walk-in’ guests taking precedent to be served. We found this unacceptable. We did challenge the excessive wait time but to be told the kitchen was totally backed up and we were not the only ones! Pool terrace was nice and a welcoming space and staff did their best but appear to be chronically understaffed which lets the hotel down badly. We would not stay again u less this was resolved.

Rooms are not cheap on Saturdays, but they are fine after Sunday.

It is very suitable for friends who rent a car or travel by car. Parking is free and it is very close to Exit 95 of the highway. As for other aspects, the basic overview is average. The front desk staff hardly speaks, perhaps because they face all kinds of guests every day. But don't expect too much, it's OK.

Room took an extra hour and 1/2 before I could check in. It was nice having pool/beach availability immediately but I was really in need of a nap after being up 48hrs. The waitress in the poolside restaurant was amazing. I told her my drink was a little watered down and she gave me 2 shots and mixed it again! Room was clean and comfortable and we loved the beach.

One of the worst experiences during check in, starting by being badly treated by valet parking guys once explained we'll park by ourselves, then at the reception by not interested girl that wanted to take double payment. Totally different experience during check out - another girl was super kind but promised an invoice was never sent to us. Hotel is nice, well located, but do not expect nothing really particular

First they gave me the wrong room and then they gave me one for the disabled because there was no more room with a king-size bed as I had rented it, in the end I never had the room I had reserved, but in general we had a good stay.

A very nice place to stay when in the area. Front desk persons are very friendly.