Find 5-Star Hotels in Hurghada

一樣温馨。早餐美味，位置優越，出行方便。” 性價比型”價格親民，房間乾淨整潔，設施齊全。前台服務熱情，免費停車，早餐多樣。周邊配套完善，性價比極高，強烈推薦！” 服務優質型”服務貼心周到，工作人員專業熱情。房間舒適衞生，隔音效果佳。早餐豐富，停車方便，地理位置好，體驗感滿分！”

The location and the beach at Sheraton Soma Bay are truly beautiful, and the welcome upon arrival was friendly and attentive. The property is well maintained, but overall it feels quite outdated and somewhat old-fashioned. Unfortunately, we experienced several service and organizational issues during our stay. At the beach bar, we ordered a milkshake but were served a juice instead without being asked — we were later told there was an issue with the ice. Instead of informing us, the staff simply replaced the drink without consultation. At dinner, incorrect dishes were brought to our table, and when we pointed it out, we were told the mistake was due to our ordering. One evening, a staff member pressured us to pay immediately and insisted on accompanying us to the reception to clarify the charge, even though we explained that we wanted to charge it to the room. At reception, we were told that charging to the room was perfectly fine. At check-out, we also discovered that one dinner had been charged twice. In addition, our room key stopped working several times on the day of departure — even though we had paid extra for a late check-out. The food and beverage offering is disappointing. The selection is very limited, especially for non-all-inclusive guests, with very few healthy options. The bar menus — both at the beach bar and the main bar — are closer to snack-bar level than to a hotel of this category. All-inclusive wine is served from cartons, and plastic water bottles are placed on the dinner tables. At breakfast, fresh juices often ran out quickly and were not refilled. The restaurant is frequently overcrowded, making it difficult to find a table. Compared to other hotels in Soma Bay, this property offers noticeably less atmosphere, entertainment, and overall quality. In Conclusion: Beautiful location and beach, but service, organization, and overall standards unfortunately do not meet expectations for a hotel in this category. There are clearly better alternatives in Soma Bay.

We stayed in a small suite in Building 4 for 3 nights, and the overall experience was absolutely fantastic! Everything from the hotel's scenic environment, service, food, to the planned activities was truly amazing. Three nights just weren't enough. Building 4 is incredibly convenient for accessing all the restaurants, the infinity pool, and the diving lagoon, and the sea view is stunning. Honestly, you can see beautiful sea views from anywhere in the hotel, but convenience really is key. From the moment we checked in, we met Du Fei – I was surprised by how young and handsome he was, and he was exceptionally kind. We encountered wonderful staff with great service at every restaurant, always smiling kindly and chatting with us, even complimenting me! Especially the person in the photo, who was incredibly nice and thoughtful. I think he looks a lot like Carrie's *** best friend (Stanford Blatch) from Sex and the City, haha. He's genuinely a great person, constantly moving between different restaurants – I wonder if he's a manager. If any of you go there after reading my review, please say hi to him for me! The hotel's five restaurants are all incredibly well-thought-out, offering Asian, Turkish, and Italian cuisines. Pay special attention to the food description signs, as they clearly mark characteristic dishes from different countries, allowing you to choose based on your preferences. I found something I loved at every restaurant, all while enjoying beautiful sea views. The fantastic non-alcoholic cocktails were continuously available, as was the ongoing supply of bakery items – so delicious! It truly felt like living the pampered life on a cruise ship; I gained 6 pounds here! The hotel activities are incredibly rich and varied, with a fantastic entertainment team and DJ. I participated in so many activities: yoga, stretching, Zumba... After a few days, the entertainment team even recognized me. The hotel has different special programs on specific days each week, like the pink infinity pool party, beach fire dance show, and theater Zumba. Every day was super busy, moving between my room, restaurants, the infinity pool, and the beach, but also super happy. The hotel offers incredible value for money – beautiful scenery, delicious food, and wonderful service. I will definitely be back again!

The environment is stunning; the view from the lobby is like a living painting. The service was fantastic; the front desk gave us room 666, which was great. The Egyptian staff are so welcoming and even allowed us a two-hour late check-out. When the hotel was busy, the manager personally drove out to pick us up, which was a lovely surprise! We were very happy and will definitely stay here again if we have the chance. Thank you, everyone here is so friendly.

We stayed in Jaz hotel for 4 days in early April in a deluxe pool-view queen room. Positives: - The hotel is situated in a very convenient location, on the touristic promenade and quite close to the airport.  - The pools are great, the hotels has in total 6 pools and even though we sometimes had difficulty finding an empty spot to sit at the main pool, we could always find a spot on the other pools where the atmosphere was equally amazing and very relaxing. - The restaurant quality is top notch, one of the best culinary experiences I have ever had anywhere, with a big variety across the different days, along with a focus on egyptian food and seafood, which i appreciated. The restaurant’s head chef himself supervised the dinner serving and gave us daily recommendations. Negatives: - The staff is helpful but not as overtly friendly and willing to help as we had experienced in other hotels. Service can sometimes be quite slow. - The room furniture, even though it’s modern, looks a bit used and is not very well maintained. - The rooms are clean, but again not at the same level of cleanliness you would expect at this price level. - Internet speed is quite low (2-3 Mbps), so no streaming possible - There are daily nightly entertainment programs, however, they are not as varied or extensive as other hotels i had experienced. I got the impression that the hotel is more targeted towards older travelers who prefer the peace and quiet and don’t care about nightly activities, but it may be because of the time of the year I visited in. Overall, it was a good experience and the negatives I listed can be considered nitpicky, but honestly, at this price level, I would expect a flawless experience and I have had better experiences at this price level in Hurghada. The only clear positive for Jaz is the quality of the restaurant.

The process was slow and inefficient. A long line of people were given room keys immediately after registering, but after a dozen or so finished, they told us to fill out forms, leaving only the two of us. Even though Ctrip provided a ”stay now, pay later” option, the front desk still asked me how I paid, indicating they hadn't carefully checked the booking. The front desk staff's English wasn't very good either. The staff treated customers poorly. On the morning of May 5th, around 7 am, when checking out, the front desk staff sat there and wouldn't stand up, making me stretch out my arm to hand them the room key. Is this their standard service? There are many hotels in that area; if the service isn't good, their business will definitely suffer!

The Hotel was 20mins drive to Hurghada Marina. It did not have a beach front view as it is a second row to the other Steigenberger complex. The pools and lazy river were super clean and beautiful. The food was average but good compared to all inclusive resorts. We were inconvenienced with our room keys as they didn’t work for couple of times and had to wait half an hour outside the room and our room far from the front desk. The room had a steady cooling temperature so don’t expect to get a cooler temperature to your liking. The room didn’t have an iron or iron board. There were no hooks in the bathroom to hang our clothes. There was no tissue box. No laundry bag. The elevator stopped working and didn’t get repaired for two days.

泄湖景完全是來搞笑的，所謂泄湖就是個小水泡，陽臺中間還隔着一段距離和樹擋着，跟其他評論一樣，存在一定的歧視，但是大部份工作人員還是挺友善的，雖然這本來就是他們應該做的。中間想加錢升級海景，帶我們去看的也還是一個稍微大一點的水泡而已，工作人員告訴我這已經是最好的海景房了，最後並沒有升級，泳池開放時間特別晚關閉時間卻很早，如果要出海這家酒店完全沒必要，吃的甚至不如國內100塊錢人民幣的自助餐，基本都靠吃麪包吃飽的，我們拿行李小費給了一美金態度還可以，同行的另一對沒有零錢了給了10埃磅態度就很差，對於一家五星級酒店這種事不應該發生，還是建議加錢選擇更好的全包酒店，或者普通的全包，想省錢或者出海沒有時間在酒店那就市區選擇一家便宜的就好了，這邊出行也並不方便，最後，我們check out的時候工作人員態度非常好，忘記問他的名字了，當看到我們自己拿行李過來了一直在向我道歉，告訴我他們應該安排擺渡車過來接我們的，海邊和泳池邊工作人員也很好，太陽下山後我們想去游泳，海邊的工作人員告訴我太陽下山後海里很危險，並且開玩笑説會有鯊魚，泳池邊的工作人員很耐心的告訴我泳池關閉了，要消毒，會傷眼睛，總的來説，真的不值這個價

We had a disappointing experience using Uber while trying to go to Senzo Mall, which is actually very close to the hotel. The price shown in the app was 1 pound, but the driver asked for 5 pounds instead. This made us feel uncomfortable and sadly felt like we were being taken advantage of. Because of this, we decided not to proceed and instead booked a taxi directly through the hotel. Although the price was 4 pounds, it felt much safer, clearer, and more reliable. For other travelers, we would recommend using the hotel’s taxi service for peace of mind, especially if you are unfamiliar with the area. As a small suggestion, it would be great if the hotel could consider providing a shuttle bus service for guests to travel around nearby places such as Senzo Mall, which would make getting around even more convenient and comfortable.

Great location, the old town with shops and restaurants is within walking distance, the Zeytona beach island is nearby, you can get there by boat or walk 10 minutes, there is a restaurant on this island with a bar. Great breakfasts. Excellent service everywhere, the guys try very hard, and not under pressure, but from the heart. The hotel is, of course, to put it mildly, ”tired”, it needs renovation, but the efforts of the staff and the location compensate for this))). I will be happy to come back.