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"lobby is on the 2nd floor, check in was a breeze, no need to see the passport .. just gave me the key and we were set to go we stayed for 4 nights, but there was no Cleaning done.. i have to request for an extra towel since we are 4 in a room and they only provided for 2. we run out of body soap in the next day and had to pick it up in the lobby , and no one came to install it .. so we just put it in the corner.. not on the wall location was good, easy to get into public transport , if not too sensitive its a walking distance to the magnificent mile.. gym was Ok , laundry service is 3$ each cycle.. and you need to install an app to pay... and you can't load exact amount so if you are going to do a single laundry just use the credit card you pay 3.25 though, but you only pay for what you use.. apple pay or tap to pay not working.. so bring your CC with you, another thing, if you use the app, it will let you know if the laundry is done.. but some people still don't come down to remove their clothes to need to ask the lobby to take it out and put in the rack provided breakfast was nothing special., if you wake up late many people already and hard to find a table, and the refill is not too fast.. only a handful of variety for the food. coffee and tea are available the whole day as long as its not yet depleted.."

"Very good, but it happened to be the New Year's Day, and the special noise outside was heard in the middle of the night. The restaurant is very good and the service is nice. It's just that the security allowed on the night of the welcome was a bit too much, which was not very comfortable."

"Considering the price in the US, this hotel offers good value. The location is excellent, and the room cleanliness is about 4-star."

"cozy, small hotel in a good area, close to everything. the rooms have everything you need, a coffee machine, wine glasses, a minibar, a refrigerator, slippers, bathrobes and the necessary toiletries. From the window of the suite, a beautiful view of Lake Michigan. the cleaning was daily, but not perfect, there was a lot of dust in the corners on the floor and on the furniture, but it was a wonderful stay and the overall impression of the hotel did not spoil. I will stop in the future."