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The hotel is located in the Loop area, with a relatively high safety factor. The location is excellent, close to the Chicago River, and it is very convenient for boat trips. It is very convenient to go to various attractions, whether it is the Magnificent Mile or Millennium Park and the Chicago Art Museum, you can walk there. The hotel service is OK, and they do not actively provide toiletries, but you can ask the front desk to provide them. I need to remind you: when choosing a room, it is recommended to choose a room without breakfast. The so-called breakfast is just a $20 coupon for you to go to the restaurant on the first floor, but you can't have a satisfactory breakfast for $20, and you need to tip and pay taxes. The key is: the difference between breakfast and no breakfast is almost enough to book a room without breakfast. The explanation given by the hotel is: the price with breakfast allows customers to cancel the reservation at any time a few hours before check-in, which only gives you the right to cancel the reservation. This is the only unpleasant point of the stay. I stayed for 5 nights and spent nearly 6,000 yuan to buy this breakfast. Although the solution provided by Ctrip is a drop in the bucket, it is more important to be in a good mood when you go out, so I just give up. I hope Ctrip can clearly state the terms and conditions in the product details in the future, and I also hope that the comments can help everyone~

Excellent location. The staff were very friendly. The only downside was the breakfast; even though it states you've booked breakfast, when you arrive, you only get credit to use at the restaurant, and the credit isn't enough for a full breakfast. Plus, they serve very few people at a time, so you have to wait to eat. On our last day, we had to wait an hour.

Overall, I had a very good stay at this hotel. The room was comfortable, and I really liked the filtered water station on our floor. It had several options and was very convenient. Guest services were excellent. Anytime we made a request, they handled it quickly and professionally. After the first night, housekeeping took our towels but didn’t replace them, so we had to call and ask for more. Thankfully, after that, we didn’t have any other towel issues. Housekeeping overall was a bit different than what I’m used to. They made the beds and handled the bathroom by emptying the trash, picking up dirty towels, and refilling tissues, but they didn’t take out the trash in the main room. Since we had a lot of takeout, that trash piled up pretty quickly. They also didn’t replenish items like used tea bags or glassware, which would’ve been helpful. We also had an issue with the fridge. It stayed warm for the first few days until we realized it hadn’t been turned on. Once we figured that out, it worked fine, but it would’ve been nice if it had been checked before we arrived. The hotel is in a beautiful location, which added to the overall experience. Despite the few small issues, the staff was friendly and responsive, and the positives definitely outweighed the negatives. I would absolutely book with them again!

Excellent location right in downtown Chicago, close to most attractions including the Bean. Clean and spacious rooms and clean baths. Would stay again. Excellent value for money.

The staff are really kind and personable. The location is great. You can catch the bus, the on and off bus, taxis, Ubers, and all sorts just at the front entrance. The only issue I have is the blankets aren't warm enough for a cold day. It isn't warm at all. We had to ask for extra blankets.

Overall, we had a great stay at the Warwick Allerton and would definitely stay here again. For the price, the location and quality of the room were hard to beat. The location is excellent, right on the Magnificent Mile and about a 10-minute walk from both the Grand and Chicago Red Line stations. It made a great base for exploring the city, and it was easy to come back to the hotel whenever we wanted to rest during the day. We arrived around 11 AM, well before the 4 PM check-in time, hoping to store our luggage. There is a luggage storage area near the entrance for $2 per piece. Unfortunately, this was probably the most frustrating part of our stay. We waited about five minutes for an attendant, who then directed us upstairs to see if we could check in early. Early check-in was available for around $30 if a room was ready, but since we already had plans, we decided to just store our bags. We were sent back downstairs, where the attendant was gone again, and we waited about 15 minutes along with several other guests before someone returned. Given how many guests arrive before check-in, I wish the luggage storage process were a little more efficient. When we returned around 4:30 PM, however, check-in was quick and seamless. The employees were friendly and efficient, and retrieving our luggage was surprisingly fast as well. Our room was on the 22nd floor and was lovely—clean, bright and comfortable, with a great view of the surrounding city blocks. We booked a king room, and it was a genuinely large king-size bed, which was definitely worth the upgrade. The bedding was especially soft and luxurious. The pillows were decent, although a couple were slightly lumpy, and the bed frame was a little squeaky. There was plenty of lighting and conveniently placed power outlets throughout the room. The bathroom was small but stylish and made good use of the space. The shower had decent water pressure, and the water could get VERY hot, which I appreciated. There were a few minor downsides. Our room was directly across from the elevators, so we could sometimes hear them arriving and people getting on and off. There are five main elevators serving a large hotel, and we occasionally had to wait a few minutes for one, especially during busier times. Street noise could also be surprisingly noticeable from the 22nd floor when particularly loud motorcycles or cars went by. The AC worked well enough and kept the room comfortable, but it seemed to bottom out around 68°F. I personally like my hotel rooms absolutely freezing, so I supplemented it with a portable fan. Housekeeping was great throughout our stay. They made the bed, replaced towels daily and were always friendly. Despite those relatively minor complaints, this was a very comfortable and cozy stay. We actually ended up spending quite a bit of time relaxing in the room because it was such a pleasant place to come back to after exploring Chicago. Between the comfortable room, friendly staff, fantastic location and very reasonable price, I thought the Warwick Allerton offered excellent value. I would happily stay here again.

This is the second time my husband and I stayed at Eurostars! We live this hotel for it's close proximity to a lot of shops, restaurants, tourist attractions, supermarkets, bars. I love that they have a sauna to use whenever I need a detox. The room is spacious and the staffs are super friendly and accommodating! This is such a hidden gem and my go to hotel whenever I visit Chicago! Definitely go to their restaurant downstairs which is situated within the hotel (River North Bistro) for Happy Hour!!!!

The room was decent, with a hostel-style size and decor that felt just right. The lobby and common areas were quite comfortable. The best part was definitely the central location, making it easy to get anywhere. I was really satisfied, and it offered good value for money.

I've never had such an experience before. In my whole life I barely give 2 stars feedback to property, honestly I just wanna give 1 star feedback but the residents are friendly and nice that why I add one more star for them. The location is really convenient, room setting is super clean and organization. However, the black old lady who works at front desk is really mean and rude, she tried to bully me when I was checking in. Her service attitude likes she's guest I'm staff, and I owed her money, too. After check in my mood is really down, so I can't get any reason is why I pay almost $400 a night come here to get treatment like that. If you come to check Chicago I won't recommend this hotel for, or if you like the hotel but don't come to check in around 11am-1pm on Saturday！

I was to pay 117 at check in per room. Hotel made me par 285 for something I didn’t have time to use which was tickets to attractions and that fee included a fee for checking out. ..49 a room for coupons snd 65 per room check out fee. Our car was too tall for the 85.00 a night parking but the garage at the corner only charged 58.00 a night. I wouldn’t recommend driving downtown Chicago unless you like being stressed out. I’m asking trip.com to reimburse the difference between the 117 and 185.