Centurion properties in Tokyo

Centurion Hotel Ueno was a complete disappointment, falling short of basic hospitality standards. The deception started right at check-in: the room was explicitly advertised and booked as a ”Casual Double Bed,” but what we actually received was a cramped single bed. This blatant misrepresentation immediately compromised the comfort of our stay. The lack of care extended into the bathroom, which was a major letdown. The sink and shower area were marred by very bad, visible marks that made the entire space feel neglected and unhygienic. For a hotel that positions itself in a convenient location like Ueno, the absolute disregard for accurate room descriptions and rigorous housekeeping is unacceptable.

Every time I go out, I pass by the front desk, and the staff always greets me, which I feel a little embarrassed about. I used the hotel for business, so I can't comment on the accommodation, but the location was good, the room was spacious, and it was convenient.

The Location is excellent. Just a few minutes walk to train station and from there can go to many other line station. Many shops around the area. 7-11 is just next to the hotel. Staff at the reception are friendly and approachable ( Ms Liliya, Ms Chen and Mr Aun and other staff that I didn't get name). The triple cabin room are just nice for 3 paxs and 3 lugguages and I willl return again.

I advise to stop, especially for couples without children. The location is in the center, a little far from the metro station, but there are a lot of restaurants and cafes.

Extremely convenient location to multiple lines of subway/train. The hotel sits in the middle of a neighborhood of restaurants. Staff were friendly, helpful, and spoke English. The department store integrated with the subway station is an excellent place to pickup drugstore items at equal or lower prices. Even though I find the carpet in our room could be cleaner, the multi-purpose air filter makes the stay more comfortable than other hotels with cleaner carpet. Would stay there again.

Its a simple hostel. The good thing is they have a sento which you can use from 3:30am until 1:30am. The bed is fairly comfortable. Staffs are good mannered.

The location is super convenient; as soon as you step out of the hotel, you're surrounded by all sorts of restaurants and convenience stores. The room itself was very clean and comfortable, well-equipped too. The staff were really friendly and helpful, always ready to answer any questions. Highly recommend this place, I'd definitely come back!

This is a great hotel – very clean, hygienic, and tidy. They clean the rooms daily, and there are absolutely no unpleasant odors in the restrooms, showers, or bedrooms. You need to wear slippers in all areas of the hotel; if you don't have any, you can purchase a pair from the front desk. The location is excellent, very close to the subway station and other amenities. It has a common lounge area, a large public bath, and free, fast WiFi with a strong signal. The staff are very friendly and will even make your bed and change your linens and pillows daily (you can choose whether or not to have this service). The only minor drawback is that sometimes the air conditioning isn't turned on promptly, which can make it a bit warm. You can open the blinds 15% to help with ventilation. Overall, it's perfect for solo travelers.