The Hyatt Regency Sanya Tianli Bay is a great choice for guests looking for accommodation in Sanya, having been recently opened in 2023. With Tianyahaijiao Railway Station just 3km away and Sanya Phoenix International Airport only 7km away, transportation is very convenient. There is no shortage of things to see in the area, with the Sun Stone and Moon Stone, Xidao Diving Base and Love Stone all nearby. In their spare time, guests can explore the hotel's surroundings. This Sanya hotel provides parking on site. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. For guests traveling with families, this hotel is consistently one of the most popular choices.
"We came from a hotel in Yalong Bay and chose this one because of its proximity to the airport, plus it was recommended on Xiaohongshu, so we booked two nights at the Hyatt Regency Tianli Bay.
Since we were coming from a Yalong Bay hotel, it was inevitable to make unconscious comparisons.
First, the cons:
1. We informed them beforehand that we had a child, but they hadn't prepared baby toiletries, a step stool, or slippers, nor had they installed a crib rail in advance.
2. The hotel refrigerator wasn't cooling, the sink drain was clogged (reported after check-in and later fixed), and there were mildew spots on the air conditioner vent.
3. The faucet spout was too close to the basin but too far from where you stand to wash your hands, making it easy to splash water on the counter. It's also not child-friendly, as an adult has to hold the child to wash their hands.
4. Pool floats had to be rented for a fee, which felt a bit off.
5. The location is remote, and the surrounding amenities are very basic.
6. The hotel is located directly under a flight path, so there's a lot of noise.
7. I have to say, the sand on the配套 (accompanying) beach was quite coarse.
Now for the pros:
1. I proactively requested a butler, and someone contacted me quickly. I'd like to specifically commend Yuki for her excellent service, quick responses, strong execution, and even gifting a small plush toy to our child, which made them very happy.
2. We informed Yuki in advance that our child needed a nap, and not only did they arrange an early check-in, but they also upgraded us to a sea-view room. The check-in process was very fast, unlike what some online reviews mentioned about long waits. Plus, staff helped with our luggage throughout, and we had a shuttle bus ride, which made for a good experience.
3. Compared to hotels in Yalong Bay, this hotel is quieter with fewer people. The atmosphere is a bit subdued; my husband found it boring, but I thought it was quite nice. It really depends on personal preference.
4. The 6th-floor sea-view room offered a great view, especially with the balcony facing the ocean. The whole family lying on the sofa listening to the waves and watching the sunset felt wonderful.
5. The complimentary hotel double meal included in our package was surprisingly delicious, a pleasant surprise. We also tried the nearby Memeda Coconut Chicken for dinner, which was super satisfying.
6. It's indeed very close to the airport, which is convenient. Regarding the airplane noise affecting sleep, it actually felt fine; it seemed like there were fewer flights after 11 PM, so at least our family wasn't affected.
Summary:
Overall, we were satisfied. There's a gap compared to high-end hotels in Yalong Bay, but considering the price point, I personally think it offers great value for money. If the price is right, I might choose to stay here again for two days on our next trip to Sanya. Finally, thanks again to Yuki for her thoughtful service, which significantly enhanced our 3-day, 2-night stay. You worked hard!"