Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jun 4, 2026|Classic Sea View 1 King
Guest UserHaving experienced the InterContinental Sanya Haitang Bay, and considering our itinerary, I decided to try the InterContinental Sanya Haitang Bay. The day before our check-in, Kaylee from guest relations proactively contacted me to confirm the details and made thoughtful arrangements for us. 👍
On the day of our check-in, it was pouring rain in Haitang Bay. We were stuck with our luggage in the duty-free shop, watching the rain show no signs of stopping. I contacted Kaylee to ask if the hotel could send someone to pick us up. Kaylee informed me that the hotel didn't have vehicles that could go to the duty-free shop. However, the hotel staff later sent umbrellas for us, helped us move our luggage to the hotel's side entrance, and then the hotel shuttle took us to the lobby. 👍
The hotel lobby is much larger than the InterContinental Sanya Dadonghai, and the overall scale feels comparable to the Westin Wanning/Lingshui.
The room was spacious, bright, and comfortable. The fruit was delicious, and the room was equipped with Baishui Mountain mineral water, with Pure Enjoyment still water for refills. During our stay, whenever I contacted Kaylee, she responded immediately and acted quickly, even when she was off duty, which was impressive! So nice! 👍
Before coming, I learned that the hotel has a large fish tank with many fish, including sea turtles and manta rays. So, I took my child to the viewing tunnel on B2. My child was deeply fascinated by the fish, especially when they saw a giant grouper. My child blurted out, ”Look, fish 2.0!” I was puzzled, and my child explained it was like ”oil tanker 2.0,” with a bunch of smaller fish (like planes) following it. 🤭 We also saw a mermaid show. However, due to the distance of the performance area and limited visibility at the bottom of the tank, we could only see silhouettes. Fortunately, there were pictures of the mermaid show on the tunnel wall, which allowed me to explain it to my child in detail. The entire tunnel wall was covered with科普资料 (scientific information) about various fish, allowing for both viewing and learning. 👍 The tunnel also had multiple observation windows, so you could find your best viewing angle. 👍
The hotel boasts a vast lawn. Looking out, the skyline, the ocean, the greenery, and the lawn were truly refreshing. 👍
The waves in Haitang Bay are indeed strong and powerful, far exceeding those in Wanning and Lingshui. The beach quality is much better than Yalong Bay. We even encountered crabs during the day. 🤗
The breakfast restaurant was spacious, with ample seating. Even during peak hours, we didn't see guests waiting in line. The breakfast spread was rich, and they even offered specialty Xinglong coffee.
The lobby staff were enthusiastic and all smiles. Seeing us with our luggage, they proactively helped us move it. 👍
Big kudos again to Kaylee from guest relations! 👍 And kudos to the hotel for its excellent service! 👍
Show more
Price per night from:€172
Posted on Jul 15, 2026
Guest UserHighly recommend this ocean-view room! It's very spacious and clean. A special shout-out to our butler, Kobe, whose service was exceptional. He provided timely weather updates and hotel activity information every day, and was very detailed and prompt in his responses regarding hotel services. The hotel environment is also great, and the breakfast is definitely worth trying, with options not only within the main hotel but also at the poolside restaurant and other venues. Transportation to and from places like the sky restaurant is very convenient, with services provided within about 20 minutes for those who want to experience it. The afternoon tea at the Executive Lounge is also fantastic and perfect for relaxing. Even if you're traveling alone, you won't feel lost, as staff are always available to assist. It's also quite close to the beach. Next to the hotel is 68 Food Street, which has plenty of dining options, and the hotel is also very close to the duty-free shop. Overall, it's a great place for a vacation, perfect for solo travelers or families with children. I heard they offer a complimentary bubble bath, which I unfortunately didn't get to experience, but I'll definitely be back next time if I get the chance.
Show more
Price per night from:€218
Posted on Jul 5, 2026
LisadingdingdangRoom amenities: Dyson hairdryer, Le Labo toiletries, the room is very new.
Hotel facilities: The family pool is perfect for kids, with a bubble party every day.
The seawater pool is huge and great for a good swim!
The public areas are stunning, with beautiful views at every turn.
Family-friendly: The kids' play area is geared more towards younger children, but thankfully, there are plenty of activities.
They proactively provided kids' toiletries and water guns.
The sand play area is also very reassuring, no need to constantly watch the kids at the beach!
They gave us bubble bath, flower petals, and coconuts! 🥥
Breakfast: Delicious Zhaopocu wontons and excellent coffee.
Dinner buffet: My child had two bowls of beef noodles in one go! 😂
Service: Our butler Naiya was incredibly patient and went above and beyond. We encountered a typhoon and rain, and she proactively informed us about alternative activities.
We'll definitely be back!
Show more
Price per night from:€315
Posted on Jul 5, 2026
Shanghai zhangExtremely satisfied with my Sanya trip experience!
I've been to Sanya probably over 10 times, and this was my first time staying at a hotel not by the sea. It felt quite different.
Overall rating: Worth staying. I'd give it 4.5 stars or more.
1) My favorite part was the heaven cliff pool – the view is unbeatable. Swimming here is simply one of life's greatest pleasures.
2) The hotel's buggy service was incredibly responsive, and the staff's attitude was excellent.
3) During the off-peak season, there weren't many guests, but the breakfast maintained a good standard and wasn't skimped on.
4) The Thai restaurant boasts charming views. Although the prices are a bit on the high side, the mesmerizing scenery and live music make it well worth it.
5) The complimentary tropical rainforest park tour offered by the hotel exceeded my expectations. The guide was enthusiastic and helped with photos.
6) The only thing is that since the hotel is located in a tropical rainforest, insects and geckos are inevitable. I even saw a small snake on the balcony. So, it's crucial to keep doors and windows closed at all times and bring your own mosquito repellent.
7) It's been open for a while, and some rooms are currently undergoing maintenance. Overall, it's well-maintained.
Show more
Price per night from:€147
Posted on Jun 26, 2026|Classical Room
Guest UserI have to give a huge shout-out to my stay at Sheraton Sanya Yalong Bay this time! The Sheraton Yalong Bay consistently puts guests first, promptly addressing feedback, and providing thoughtful and attentive service, which truly deserves praise. Their service is professional and on-point, efficiently handling guest requests and actively gathering feedback to meticulously enhance the stay experience. I encountered a minor issue during my stay, and the staff proactively contacted me immediately, even adding me on WeChat to follow up on my subsequent experience. The hotel grounds are surrounded by coconut groves, offering beauty beyond just the mountain and sea views, with warm and unobtrusive service that truly nurtures the soul. From the moment I stepped into the hotel, gentle and meticulous hospitality was present throughout. The staff were enthusiastic, considerate, and polite, offering perfectly timed attentive company—neither overbearing nor distant—and meticulously responding to every need. The multiple swimming pools are fantastic for photos. The room was clean and tidy, and the Sheraton Sweet Sleeper Bed was incredibly comfortable. What truly impressed me most was the service: genuine, actively listening to guest suggestions, and diligently relaying them to relevant departments for improvement. It's suitable for both couples on vacation and families traveling with children. I will definitely choose this place again next time I'm in Sanya.
1. Surrounded by coconut groves and the blue sea, Sheraton Sanya Yalong Bay captures the gentleness of the island with its meticulous service.
2. More than just a beachfront view, the thoughtful and attentive service at Sheraton Yalong Bay was the biggest surprise of this trip.
3. I'll be back next year!
Show more
Price per night from:€133
Posted on Jul 18, 2026|Family Suite - 2-Bedroom, Garden-View
Anonymous User
The hotel amenities are complete, and it's super convenient to get to the beach with just a few minutes' walk downstairs. The coconut groves and lawns are also very photogenic, perfect for families with kids. There's a petting zoo, a mini-train, and various activities. The breakfast buffet offers a wide variety of delicious options. The hotel service is also fantastic, and I especially want to commend Potato, our butler, who sent thoughtful greetings every day. The overall experience was excellent!
Show more
Price per night from:€105
Posted on Jul 12, 2026|One-Bedroom Ocean Front Villa
Anonymous User
This is our fourth consecutive summer vacation in a beachfront villa in Yalong Bay, but it's our first time staying at the Ritz-Carlton's beachfront villa. From the moment we made the reservation, our entire experience with the Ritz has been nothing short of perfect. Throughout our week-plus stay, the hotel's service was truly exceptional, anticipating our every need and even surprising us with many thoughtful little details – like the beautiful shells left for our child after daily room cleaning, or the charming towel animals folded on our child's extra bed during turndown service. As for the room itself, aside from the slightly small courtyard, the facilities, functions, and layout both inside and outside the room were incredibly well-designed, ensuring a comfortable stay even for an extended period. This is particularly impressive for a Ritz-Carlton, considering that some of its infrastructure might be a little dated. I must extend a special thank you to Hans from the marketing department and Felix Xiao Shen, our villa butler. From helping us adjust our schedule to miraculously avoid Typhoon Maysak, to their warm hospitality throughout our week-long stay, they ensured our family had a vacation that was both comfortable and heartwarming. We look forward to returning to the Ritz next summer to escape the heat.
Show more
Price per night from:€222
Posted on Jul 19, 2026|Deluxe Pool View Twin Room
《-;,:;(This guesthouse is really worth staying at. The in-room facilities are new, and with two beds, my child slept very comfortably. Our building was very close to the pool, and the kids' pool was great, though a bit too sunny. The hotel is right next to the beach with beautiful scenery. Breakfast was plentiful, and there was even a mermaid show in the afternoon, making it perfect for families with kids.
Show more
Price per night from:€75
Posted on Jul 19, 2026|City-view Twin Room
Guest UserPros:
1. The hygiene was excellent, no dust, very clean. The air conditioning was powerful and kept the room cool.
2. The service was fantastic, especially from the front desk staff and the butler. I received a call a day before check-in to ask about my preferences, and the butler even added me on WeChat. During my stay, the butler was very responsive and even brought me fruit.
3. The cleaning staff provided great service. If I needed anything, I just had to ask the aunties, and they were very quick to help. They also gave us plenty of bottled water.
4. There are electric buggies all over the resort, with one passing by every few minutes. You can also ask the front desk or your butler to call one for you.
5. We received two free tickets to the water park and a ramen set meal. Most dining packages here come with water park tickets, so if you're eating within the scenic area and want free tickets, you can buy a meal package at **. The ramen from Beiduo was pretty bad, though; you can skip it.
6. There's a delivery cabinet near the elevator, making food delivery convenient, and getting a taxi was also easy.
7. The park has a wide variety of restaurants and shops. The commercial street has many stores with great discounts, worth spending half a day exploring.
8. They provide children's toiletries and bed rails, making it very kid-friendly.
9. The hotel has a free swimming pool. It's too sunny during the day with no shade, but it's open until 10 PM, so you can enjoy it in the evening.
Cons:
1. There were many geckos 🦎 in room 1102. We tried to get rid of them many times, but they kept reappearing and scaring us. The staff came a few times but couldn't catch them. The front desk offered to change our room, but we didn't want the hassle, which I now regret a bit. I didn't expect so many geckos; we should have changed rooms as soon as we noticed them.
2. Whether calling from my phone or the room phone, reaching the front desk always involved going through a robot first before being transferred to a person. This was inefficient and useless. It was difficult to speak to a human. I recommend removing the robot step.
3. Every time I called for something to be delivered, it took a very long time. It was much quicker to just ask the cleaning aunties directly, as they were very prompt.
4. The Amazon Water Park doesn't have many attractions; you can finish everything in about an hour. The large slide in the toddler area is not suitable for anyone over 1.4m tall. However, the staff in the park were all very friendly and provided excellent service.
Before coming, I saw many negative reviews and was quite nervous. Sanya hotels are generally older, so I was prepared for that. But upon arrival, I found it to be much better than expected. My room (1102) had no musty smell and was very clean. The service throughout was excellent, especially from the front desk and concierge staff, and our butler, Wu Jianhua, who assisted us throughout our stay. My package included a 2-night stay for 500, with water park tickets and a ramen set meal, which was great value for money. If you're coming to the park, I recommend checking for group purchase deals for this hotel; it will be much more affordable!
Show more
Price per night from:€36
Posted on Jul 15, 2026|Garden-view Double Room
Anonymous UserMy stay at Wanda Vista Sanya Haitang Bay was absolutely perfect! The hotel's tropical gardens are serene and elegant, offering direct oceanfront views in a peaceful and relaxing environment. The location is excellent, just a short walk to the beach, and very convenient for getting to the duty-free shop. The restaurant offers a wide variety of delicious dishes made with fresh ingredients. Ella was incredibly responsive, thoughtful, and attentive, quickly resolving all my needs. Overall, the value for money is exceptional, and the vacation experience was outstanding. I'll definitely choose to stay here again on my next trip to Sanya!
Show more
Price per night from:€73