Hotels With Spa in Hong Kong, China

I chose the Regal Airport Hotel because I had an early morning flight. It's incredibly convenient – the arrival hall leads directly to the hotel lobby. The next day, I didn't have to rush for transport, which allowed me to manage my time well and get a little extra sleep. The gentleman who checked me in was very enthusiastic, and despite his slightly stiff Mandarin, he answered all my questions in detail. I realized my electronic devices weren't compatible with the room's power outlets, so I wanted to ask the front desk for an adapter. However, there were guests at every counter. That's when an older gentleman from the concierge department noticed me and proactively asked if he could help. As soon as he learned I needed an adapter, he immediately went to get one for me. This was my first time staying at this hotel, and the polite and warm service made me feel incredibly welcome. Furthermore, despite being an older hotel, all the facilities were clean and tidy, and the room was spacious. I will definitely stay here again if I have the chance.

Flawless location, facilities, and service! Having stayed at many Ritz properties, the one in Hong Kong is definitely top-tier. The executive lounge is on the 116th floor, and the Ctrip group discount offered great value for money. Our room was upgraded to one with Victoria Harbour night views, and complimentary welcome fruits were provided. Due to environmental policies, hotels in Hong Kong no longer offer bottled water like those in mainland China, but this hotel still provides large glass bottles of drinking water, which is very convenient. The swimming pool water temperature was incredibly comfortable, always around 30 degrees Celsius, making it the best among all Ritz-Carltons I've stayed at. However, it seems there's only a wet sauna, no dry sauna. The executive lounge also offers excellent food, and the staff's attitude is superb! The hotel's location in West Kowloon is very convenient for getting anywhere, and there's a shopping mall right downstairs. Plus, Tin Lung Heen, a two-Michelin-starred restaurant, is located within the hotel. Highly recommended!

The room rates during the May Day holiday were a bit painful, so after much searching, I finally settled on this place and booked the cheapest room type. It was my first time in Hong Kong, and I'd seen many reviews mentioning discrimination, which made me a little anxious before going. However, I didn't feel any of that during my stay. When I checked in, I asked the front desk staff if they could arrange a higher and quieter room for me. To my surprise, not only did they fulfill my request, but they also gave me a semi-seaview room! The room was small but very tidy, and there was always someone to open the door when entering or leaving the lobby. There's a delicious butterfly pastry shop right downstairs from the hotel, and they even offer an 8.5% discount for hotel guests. There are also many great restaurants nearby, and transportation is super convenient. I only stayed for two nights, which wasn't enough – I'll definitely go back next time!

The hotel boasts a great environment, convenient transportation, and easy access to shopping malls nearby. The in-house buffet is reasonably priced, offers a wide variety of dishes, and tastes excellent. However, some essential amenities are missing. For instance, when my phone ran out of battery, the hotel room couldn't provide a charging cable or an international/domestic power adapter, which was really inconvenient. Cotton swabs and toothbrushes were also not provided.

Our three-night stay at the Cordis Hotel in Mong Kok was exceptional in every way. The hotel staff, particularly those at the frontline and our room attendant Kaity, provided outstanding service. Additionally, the staff at the gym and pool area were warm and welcoming, always greet us with a smile. The pool staff, in particular, were diligent in their service, providing drinks and towels and ensuring the pool area doors were managed efficiently. The rooms were both spacious and comfortable, and the fitness facilities were of a high standard, featuring comprehensive gym equipment and an impressive spa pool. The hotel's connection to Langham Place shopping mall and proximity to a subway station further added to the excellence of our stay. We would highly recommend this hotel to anyone planning a trip to Hong Kong.

I'm genuinely shocked by the service these days. I witnessed an incident firsthand: a solo guest was staying at the hotel, and the next day, a 'friend' wanted to join them for the complimentary buffet breakfast. The person at the entrance, checking guests in, noticed it was a solo booking and immediately refused entry to the self-proclaimed 'friend'. The 'friend' turned to leave, but the hotel staff completely ignored us, who were waiting right behind them to check in for breakfast. Instead, they immediately called the front desk, confirmed the guest's information, and then, in front of everyone, used highly inappropriate language, loudly exclaiming, 'I just chased away a clueless *****!' We all heard it clearly. Meanwhile, the man who had left wasn't far from the elevators, heard what was said, and immediately came back, asking, 'What did you just say?' The person on the phone largely ignored him… To be frank, I don't care if that person was trying to get a free buffet breakfast or not, but the staff's handling of the situation was completely out of line. At the very least, they shouldn't have used such disrespectful language for other guests to hear while dealing with this, and their disregard for us waiting to enter – does that mean any guest who turns to leave will be subjected to discriminatory remarks? Speechless.

Facilities: The facilities are decent. The elevator is quite fast, but some metal fixtures are a bit old and rusty. I hope the hotel can look into that. Also, I don't understand why the hand wash basin has shower gel. It's rare to see complimentary toiletries provided, which is a nice touch! Cleanliness: The carpet in my room was a bit dirty, and there were some water stains on the glass, but other than that, it was pretty good. Service: The hotel has a very personal touch. They saw it was my birthday today and specially drew a card and gave me a cake! Complimentary Minibar: The selection of drinks is extensive and well-curated.

This was my second stay at Kerry Hotel, and after a great first experience, this one really soured my impression. I've stayed in many star-rated hotels, and it's quite common for staff to help bring a cup of coffee to the table during breakfast. Here, however, my request was denied, and I was vaguely told where the coffee machine was. Being denied isn't the issue; what's laughable is that immediately after I was refused, another staff member agreed to get coffee for the girl at the next table! So, does your hotel staff discriminate based on who you are? When I checked out, the doorman seemed enthusiastic about helping with my luggage, but only took it to the car's trunk. As soon as the driver got out, he just walked away, even prompting the local driver to complain about the hotel's terrible service! Moving luggage to the trunk is part of their job. For thousands a night, you'd expect better service! If you want to earn money from mainland guests, stop treating them differently.

The best service I've ever experienced. Staff went above and beyond to accommodate us and the front desk staff speaks better English than me to boot. Rooms are great and come furnished with everything you need and more. The outlets are, I believe, British standards, but the room included adapters for USB charging and American standard. Our room had a pretty swank view that captured mountain, ocean, and cityscape in one frame Decent gym with maybe 10 treadmills, a small area for dumbbells, and enough machines to hit every major muscle group. Overall around the same caliber as a Planet Fitness.

We stayed in a sea-view room on a lower floor, the 7th, but the view was still decent, especially nice at night. I found the hotel's breakfast buffet quite ordinary; there weren't many dishes that suited my taste. I'd recommend eating out or trying the Shang Palace downstairs instead. Shang Palace was truly amazing, the best meal we had during our trip to Hong Kong. It's rare to find a place where every dish and dim sum is so good. Remember to make a reservation in advance! Our room was cleaned twice daily, and we received three coffee capsules each day. We bought our own bottled water from a supermarket and refilled the dispenser, but the hotel staff kindly topped up our other water supplies every time they cleaned. At check-in, there were two lines. The other line was giving out small gifts (in a white canvas bag) to children, but we didn't receive one. My child noticed and asked about it, but I didn't press the issue. I hope they can treat all guests equally in the future. The hotel lobby bar serves 'tong sui' (sweet soup) from 6:30 PM to midnight, and it was delicious! Be aware that each disposable toiletry item in the bathroom costs 1.00. The hotel's location is excellent; there's an escalator directly from the ground floor lobby that takes you up to a footbridge leading straight to Victoria Harbour. It was lovely for morning strolls and runs.