Beppu Apartments

There's a supermarket within walking distance nearby, making it convenient and affordable to buy anything. There's also a small hot spring shop across the street. The room lighting is a bit dim. There's a kitchenette, but the provided utensils need replacing. Cleanliness needs improvement. The bathroom is nice and has a clothes dryer, but the washing machine is very dirty and needs cleaning.

When I arrived the hotel, the two parking lots on the right side of the entrance were occupied but the one on the left side was still vacant. So I temporarily parked there to unload my luggage and then drove away to a nearby public paid carpark. However when I came back, I found the parking space was occupied by a rental car with a Fukuoka license plate and it parked there for the whole night. The instruction sent to us clear said the customer can only use the two parking lots on the right side with “first come first serve” principle. I am wondering what is the left parking space used for? If it is only used for unloading and pickup, then the instruction should clearly mention it. Otherwise it is not fair for the customers that followed the rules and parked their cars to somewhere else.

Didnt receive any email from the hotel prior to arrival and stayed outside of this servised apartment for more than half an hour trying to contact the hotel. Staff English level is worrying, spent more than 20 minutes just to get them to have my email address to send me an email of the check in code. Other than that, the room is very spacious and clean, with heating and clothing drying function ij the bathroom is very handy when travelling with small kids.

全般的にはとても良かったと思います。JRの駅に近く、周りには温泉も複数あり、スーパーや飲食店にも徒歩圏内です。卓上ミラーを誤って落として片側を割ってしまいました。すいません。代わりになるものを１００円ショップで購入しておきました。機能的には劣るかもしれませんが、お使いいただければと。 ２点、改善いただきたい点があります。 1. エアコンの掃除をした方が良いです。中の熱交換器が埃に覆われているため、効率が悪いです。掃除することで電気代も下がると思いますし、もっと冷えると思います。 2. 長期滞在なのにゴミの無料回収が１回のみでした。夏場の暑い時期なので、せめて週に１回は回収していただきたいです。または分別方法、捨てる方法を教えていただければ対応可能ですので、そのあたりは宿泊者や宿泊数に応じて臨機応変に対応いただけると助かります。 以上です。大変お世話になりました。もしまた別府に行く機会があれば、利用したいと思います。ありがとうございました。

The hotel is new and the rooms are large, perfect for families. Everything is very clean and modern, so we were very satisfied. The only downside is that there's no elevator, so you have to carry your luggage yourself. There's a big supermarket nearby, and if you're driving, you can park in the paid parking lot right outside the supermarket, which has reasonable rates.

The room is very big. We booked three double beds. The dining room and kitchenware are all complete. The location is very convenient. It takes ten minutes to walk to Beppu Train Station. Self-service check-in and check-out procedures need to be operated through the tablet downstairs, referring to the email content.

This time we are staying on the 2nd floor. It is generally very clean and comfortable. However, the traffic on the floor will be a little louder and will affect the downstairs, so you have to slow down. It is also recommended to add protective covers on the stool legs to reduce the sound. In addition, the kitchen is well-equipped and clean.

This time it was a parent-child self-driving tour, because the homestay only had mobile phone contact numbers, the car gps could not be located, it was already dark nearby, and there were many homestays with the same appearance nearby, which took a while to find. The homestay is a little depreciated, but the sanitary facilities are OK, the sound insulation is poor, this time I stayed underground, and I heard it clearly when I walked upstairs. In summary, if family travel will be recommended to stay, the price can be

If you make a reservation on Trip.com, you don't seem to receive a guide. I visited without knowing the password for check-in. I made a call while writing a phone bill, but someone who can only speak Japanese received a call. It was too uncomfortable to know the password. I didn't know how to connect to Wi-Fi. Other than that, the rest was satisfied. Location facilities are satisfactory

The attention points such as customers on the 2nd floor were written in the laminate precautions, but I felt noisy because I could hear the footsteps and the sound of dragging chairs conspicuously! But it was very easy to spend and the washing machine and tableware were very good!