Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Mar 21, 2026|2 Single Beds Classic
ShupangxiedexiaowuguiAfter reading other reviews, they were all overwhelmingly positive.
Having stayed in numerous hotels, the ANA InterContinental Beppu definitely ranks in my top three.
First, let's talk about transportation:
Beppu Station is quite small. Remember to exit from the West Exit (this was told to us by the hotel shuttle driver; apparently, many international guests wait for a long time at the East Exit only to find out it's the West Exit). The hotel is about a twenty-minute drive away.
Next, the service:
What was really surprising is that more than half of the hotel staff are non-Japanese. Every single foreign staff member spoke excellent Japanese, with perfect mastery of honorifics.
Finally, the room facilities:
The onsen (hot spring bath) is small but beautiful. The infinity pool isn't very deep, making it suitable for children. It was still a bit chilly in March, but luckily, there's a warm pool nearby where you can soak for a while.
The restaurant offers great value for money. Children aged 6-12 get half price, which is around 2,700 yen. In the evening, there's an all-you-can-drink option for adults at 5,000 yen, including sparkling wine, house wine, shochu, and beer.
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Price per night from:CAD 667
Posted on Feb 25, 2026|Standard Family
Guest UserAn excellent experience! The beautiful environment offers stunning sunset and stargazing views, making it perfect for large families. Although it's a bit far out, the resort facilities provide everything you need, and there's enough to do on-site to keep you occupied all day. The included breakfast and dinner were plentiful, and the location is conveniently close to Kyushu Zoo and Yufuin, so you can easily add them to your itinerary.
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Price per night from:CAD 227
Posted on May 22, 2026
Qian ChinCelebrated 520 (May 20th) by booking a more upscale meal that day, and the experience was great ❤️. The location is fantastic! It's a 5-minute walk to Umi Jigoku (Sea Hell), so we went straight there after breakfast when it was less crowded. Regarding service, I have to say: it was the rainy season, and there were many staff members standing at the entrance, but they only bowed. It felt awkward watching adults and children run into the hotel in the rain to check in, and checking out involved carrying our own luggage in the rain too.
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Price per night from:CAD 389
Posted on Dec 30, 2025
Anonymous User
The best hotel in town! for self-help trip. location is good escpecially near hypermarket, youme, that you can buy food and garment there. They provide parking lot for free, and it closed to the hotel. Their decoration is classy, they use Balmuda! I recommend the big room for 4 people. It has a lot of space. However, the room can not be keep sound. Everybody can hear our voice. but the staff is so nice
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Price per night from:CAD 177
Posted on Oct 17, 2025
Guest User
Wonderful place.
I wanted to stay at a ryokan with a vintage feel, with tatami mats and futons. This was a wonderful choice!
Nice room, with a dust collector, air conditioning, a thermos with tea and a tea set, a portable makeup mirror, a clothes drying rack, a nearly full-length mirror, a sitting area (table and two chairs) by the window, a refrigerator, four futons, two large and two small towels, geta slippers, and socks changed daily.
Kaiseki breakfast, not everything to my taste, but I certainly didn't leave hungry.
Free beer as much as you want, you pour yourself on the first floor, as well as a mini tea/coffee/water machine.
The baths are amazing, beautiful!!! Very beautiful and atmospheric! It's a joy, there's no other way to describe it. All the amenities are provided, including a powerful hairdryer.
Everything is thoughtfully thought out at the hotel! On the ground floor, there are disposable skin care products for after-sauna treatments.
The grounds are also beautiful and well-maintained. There are umbrellas at the entrance for guests; you can borrow them and return them upon arrival.
What I liked most was the view from the window of room 302; I'll attach a photo.
I was also impressed with the service. I'm very grateful to the girl at reception; she was very pleasant. And since I'm from Russia and can't use taxi apps, she called a taxi for me over the phone. Thank you!
I really didn't want to leave; I loved the hotel! I definitely recommend it!
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Price per night from:CAD 120
Posted on Mar 25, 2026|Twin Room (non-smoking)
Guest UserA cozy inn in the Kannawa area.
Perfect for those who want to avoid spending time traveling, as it's close to the ”Hell Tour” hot springs.
We enjoyed all-you-can-eat wagyu steak, a buffet, and à la carte dishes brought to our table, ensuring we could eat piping hot food. Alcohol and soft drinks were also all-you-can-drink. I wanted to try everything, but unfortunately, I'm getting older and can't eat as much.
The hot springs had a limited variety of baths, but bath towels and regular towels were available in the main bath, so it was nice to be able to use fresh ones each time.
I would like to visit again with my family if I have the opportunity.
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Price per night from:CAD 146
Posted on Nov 30, 2025
3187****
Be sure to set a package with breakfast and dinner! ! When you eat the wall, you have everything you need in the sashimi pot. The price of dinner wine is also very reasonable, and I will come back to 🥹 There is no one in the morning soup pool, which is the treatment of private soup. It is very convenient for the hotel to arrange pick-up and drop-off at Beppu Station by phone.
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Price per night from:CAD 166
Posted on Jul 24, 2026|Deluxe Twin Room(Triple Available) With Semi Open-Air Bath, Non-Smoking
ShoulechibianquanshijieThe room was very spacious and the hotel's design was beautiful, especially the private onsen – it was amazing! We drove there and parking was very convenient. It's about a 20-minute drive from Yufuin, so we could explore and then come back to relax before heading out for dinner nearby. It was a very laid-back and enjoyable stay!
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Price per night from:CAD 417
Posted on Jan 9, 2025
chiiko Ito
It was nice that the entrance was close to the large public bath, mixed outdoor bath, restaurant, and guest rooms.
Perhaps because we made a reservation during peak hours, the restaurant was closed in the evening, so we made a reservation at a nearby izakaya instead.
The breakfast buffet was delicious.
We stayed in a double bed room with two adults and one 1-year-old child, but when the child got under the bed, he came out covered in dust, so I'm giving it a low rating for cleanliness.
The outdoor outdoor bath was clean, as it seems to be cleaned every morning.
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Price per night from:CAD 137
Posted on Mar 30, 2025
Guest User
The facilities are old but seemed to be well-cleaned. We were able to walk to the park and had a lot of fun.
The buffet didn't have a huge selection, but our family enjoyed it and it was delicious.
The hot spring was nice and refreshing, but the deterioration and mold in the shower hose was a concern.
The noise of the golf carts outside bothered me and I couldn't get a good night's sleep.
Although there were some things that bothered me, we had a good time and everyone was satisfied.
I'd like to use it again next time.
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Price per night from:CAD 78