Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jul 10, 2025|Family Suite
Guest UserVery clean room, spacious, kids really enjoyed the water park, staff gave clear instructions, easy check in and check out.
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Price per night from:THB 8,268
Posted on Jul 2, 2026|2 Queen Beds, High Floor, Room
Guest UserCheck-in and check-out were a breeze. The room was large and clean. Very impressed with the level of service. We needed a bath mat and they brought us one as soon as we asked. The pool was pretty great. The hotel is walking distance to Cliffton Hill and the Falls. I've been to Niagara Falls many time and this is the hotel I will go back to next time.
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Price per night from:THB 2,670
Posted on Jan 2, 2026|Deluxe Room, 2 Queen Beds, Non Smoking, Includes Waterpark Passes For Four Guests
Guest User
This was our first time staying at Americana and we are very pleased with the experience. We drove 3 hours from northern Ontario and it was worth it! We went with another family for New Year's Eve and our children had such a wonderful time. We ordered room service, went to the waterpark several times, played in the arcade and our kids had so much fun. We are planning to come back next year!
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Price per night from:THB 3,241
Posted on Jul 9, 2026
Anonymous UserWe booked our stay at Niagara Fallview Hotel by IHG at the last minute, and we were pleasantly surprised that they were still able to provide us with a room with a partial river view.
The hotel’s location is excellent — it is very close to the main attractions and within walking distance to many popular spots. It is also next to Tower Hotel and Marriott, which makes exploring the area very convenient.
The room was not very large, but it was clean and comfortable for our family. The hotel provided fresh towels and basic room cleaning every day. The bedding was not changed daily, but it was changed every three days, which is reasonable. Kids stay free, and the hotel was also happy to provide extra towels for the children.
The pool is on the smaller side, but it was a nice place for young kids to play and enjoy some time after sightseeing.
The restaurant downstairs was just okay, but there are many dining options nearby. Parking can be a little challenging — the underground parking is limited and available on a first-come, first-served basis. The hotel does provide an alternative parking option a few blocks away, which is about a 5–10 minute walk.
Overall, we had a very pleasant stay. The location, cleanliness, family-friendly service, and the ability to get a river-view room even with a last-minute booking made this hotel a great choice. We would highly recommend it for families visiting Niagara Falls.
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Price per night from:THB 2,245
Posted on Aug 9, 2025
Anonymous User
The room is big enough, there is a free toothbrush, you have to ask the front desk to get it, that is, the air conditioning sound is sometimes loud, but there is no elevator, you need to take the stairs. Parking is 20 plus, convenient to travel, and the surrounding area is a playground. Very close to the Great Waterfall, opposite the Ferris wheel.
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Price per night from:THB 2,554
Posted on Jun 15, 2026|Deluxe 2 Queen Room With Courtyard View_2,3
Guest UserVery great place to stay at the falls.
The room is very spacious and clean.
The location is very close to the falls and is very walkable. There are restaurants near the place.
Very recommended to stay at this place.
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Price per night from:THB 1,987
Posted on Jul 5, 2026
Guest User
I am writing to express my profound dissatisfaction and to formally lodge a severe complaint regarding the unacceptable conditions of my stay at your property from 2 july to 3 july. My experience was nothing short of disastrous, characterized by an uninhabitable room environment, a blatant lack of accountability from your staff, and an absolute refusal by management to rectify the situation.
During my stay, the climate control in my room was entirely inoperable. I approached the reception multiple times in a desperate attempt to resolve the issue:
First Instance: The technician dispatched to my room explicitly admitted that the entire system was fundamentally broken due to a severe heating malfunction.
Second Instance: The ”solution” provided by your staff was a completely ineffective portable fan. This gesture did absolutely nothing to alleviate the stifling, oppressive heat. The room remained a sweltering, suffocating box, utterly depriving me of sleep for the entire night.
Third Instance: Exhausted and distressed, I went down to the reception a third time. Rather than moving me to a functional room, the overnight staff completely deflected responsibility, telling me there was nothing more they could do and instructing me to speak directly with management in the morning.
The situation deteriorated further the next morning. When I approached the manager to demand a resolution for this intolerable ordeal, I was met with total dismissal. The manager callously deflected all accountability, claiming that because my booking was made through a third party, he ”cannot help with anything” and ”cannot do anything” to fix their own property's failure.
Instead of taking ownership of a severe breach of hospitality standards, the manager simply handed me this email address to deal with the problem myself.
Let me be entirely clear: a third-party booking does not excuse a hotel from providing basic, habitable living conditions. I did not pay to spend a sleepless night suffocating in a health hazard, nor did I pay to be brushed off by your on-site management.
Because your property failed to provide a liveable room and your management failed to handle the crisis, I demand a full, immediate refund for this stay. If this matter is not addressed promptly and with the gravity it deserves, I will escalate this complaint to your corporate office, notify the booking platform of your refusal to cooperate, and publicly expose this experience online.
I expect a swift response confirming that my refund is being processed.
Sincerely,
Rahul Tomer
416-834-4888
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Price per night from:THB 2,847
Posted on Aug 11, 2026|Queen Room
Guest UserRight in the heart of the waterfall scenic area, just a 7-minute walk to the Niagara City Cruises dock. It has direct indoor access to Casino Niagara and Fallsview Indoor Waterpark. Starbucks, restaurants, and shops are right outside. We had a high-floor room with a floor-to-ceiling window/balcony offering direct views of the Horseshoe Falls. We didn't even need to leave the room to watch the fireworks show at night.
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Price per night from:THB 2,984
Posted on Feb 24, 2026
Guest User
Horrible room #210. View was a window washing stage right at window. Compressor or machine of some kind ran all night. Hotel was booked solid with competitions and other Wyndham hotel guests were there due to water problems at hotel. I booked early so should have gat a decent room. Booked for 3 nights, left after 2. Felt like the worst room in the basement!! Have been numerous time with no issues at all. Ruined my birthday weekend. Maybe because we booked through you…is that possible??
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Price per night from:THB 2,705
Posted on May 21, 2026
Guest UserHoliday Inn Niagara Falls is a great value-for-money hotel. Although the rooms are a bit dated, they are very clean. The hotel features both indoor and outdoor swimming pools, and they offer free parking, which is a huge plus. There are plenty of dining options just a 2 to 3-minute walk away in the neighboring hotels! It is only an 8 to 10-minute walk to the falls. This hotel is an excellent choice in the Niagara Falls area!”
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Price per night from:THB 2,958