Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Dec 29, 2024
Guest User
Excellent location; 3 minutes drive to the Falls.
Great value for the price. Very good breakfast.
The fact that the front entrance to the reception is already locked was kind of weird. All the hotels I have visited, the front entrance is always accessible. You us the hotel room keys if you use other entrances.
Then there is a notice on the room key pouch to always secure the door with the deadbolt; keep valuable secure… This alerted me to the fact that the area may not be 100% safe.
However, this apprehension was removed, when we checked out and my wife forgot her hand bag with wallet and family passports in it. One of the house keepers came running and found us still putting our stuff in the vehicle to alert us that we forgot the bag on the table. My wife went back to pick it up. A plus for that housekeeper.
The night receptionist, however, has a cold presence. She addresses people as if she is not engaged with their presence.
Overall, the service is very good. Great value for the buck; I will recommend it to those who want to visit Niagara Falls.
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Price per night from:$139
Posted on Jan 2, 2026
Guest User
The location was fantastic. The bath quickly warmed up, allowing me to thaw out from the cold. It was easy to get to Table Rock, Rainbow Bridge, and the fireworks display area.
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Price per night from:$136
Posted on May 19, 2026
still_zhu
The location is excellent. We booked a room with a waterfall view, and we could see the waterfall right from our room. Actually, even rooms without a direct waterfall view can still enjoy it from the hotel's elevator viewing platform, which is great. Perhaps on the day we checked in, several large tour groups arrived, making the hotel lobby chaotic. We waited a long time for the elevator. We had breakfast vouchers included with our room, but they expired before we could use them, and the restaurant front desk wouldn't refund them, nor would Ctrip. The restaurant food was delicious. However, the Starbucks downstairs had rather poor service. After buying food and drinks, I asked for a cup of hot water and they wanted to charge me for it. The front desk said it was free, but I just gave up on it. I don't know if they provide different services to different guests, but I wasn't impressed. I kicked the foot of the bed with my slippers multiple times, and it hurt like crazy. This is a significant design flaw, especially with children around, it could cause serious injury. The staff, however, were excellent. The lock on my luggage broke, and a maintenance guy found tools to fix it, which was fantastic! 👍
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Price per night from:$203
Posted on Dec 28, 2025
M220415****
Facilities: The hotel is quite old. There are many restaurants around. The hotel is connected to the water park. It can be played with children. But it is similar to the water park in the big city in China.
Hygienic: The room is very clean, but the water in the water park is not very clean
Environment: The hotel is old. Parking is charged. There are many restaurants around but parking is more difficult. The hotel room is particularly poorly soundproofed. There is a stupid person in the middle of the night. It is very noisy to shovel snow outside, but what kind of bicycles do you need at this price?
Service: Basically no service, luggage can not be stored, but! For this price, don't ask for any bicycles.
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Price per night from:$132
Posted on Jul 25, 2026|Queen Room
Anonymous User
The hotel location is around 5-8 minutes on foot to the Niagara Falls Ferry so it’s very convenient. I can’t say the room they gave me was the best, the “view” was of the pool, there were fruit flies, the ventilation in the bathroom released a really musty odor if not turned on, and the floors were not very clean. Overall 6.8/10.
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Price per night from:$151
Posted on Oct 10, 2025
Guest User
The front desk staff are very friendly, the hotel facilities meet the requirements for tourism and leisure, and the location is excellent. There are shuttle buses at the door to various attractions in the Niagara Falls area, and it also provides direct access to the bus station connecting to downtown Toronto, making it an ideal choice for your travel itinerary.
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Price per night from:$144
Posted on Dec 21, 2025
jackey~Z
The hotel is built on a slope, and the waterfall viewing platform is just a five-minute walk downhill, which is very convenient. However, the hotel is a bit old. Free parking is available, offering good value for money.
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Price per night from:$166
Posted on Jul 24, 2025
Joe Ciampo
The set up of the building is confusing if you’re not familiar with it the attendant on staff was little to no help . After explaining to him my elderly mother needed to get to her room , I asked twice for help , he showed very little kindness and no actual professionalism at all .
The room was clean , air conditioning works well . Breakfast could use some fruit ? Nothing for a vegetarian.
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Price per night from:$140
Posted on Sep 17, 2025
Guest User
What they say about first impressions rings true here. Our room was on the second floor in a corner, and to get there, we had to walk through clouds of cigarette smoke from the many people smoking outside their rooms. And right by our door, there was a bucket of still smoldering cigarette butts.
The room was okay, but not the cleanest. There were a lot of assorted hairs on the bathroom floor, and the ceiling fan had not been cleaned for years. The only window in the room had also not been cleaned in a very long time. And it was seriously lacking in amenities. There was no coffee maker, but we did manage to borrow a kettle from the front desk. The television had no channels and only had streaming services. Luckily, some previous customer left themselves logged in to Apple TV. Wayne, if you are reading this, thanks! And the breakfast were very basic - frozen waffles or toast.
Next time we are in Niagara Falls area, we will definitely be looking elsewhere.
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Price per night from:$64
Posted on Aug 18, 2025
Joanne
Hello
The service was great and the staff very friendly. We had a good variety for breakfast which was very good.
The only thing we had issues with is that the mattress was a little too soft and the pillows were very uncomfortable. Air conditioning could have been a little cooler. The room stayed pretty humid. Other than that we enjoyed our stay. Close to everything.
The price was good but I wish it would have included parking. That was an unexpected cost.
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Price per night from:$104