Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Feb 28, 2026|Superior Room With Terrace And Lake View
Guest User1 of the most grand & luxurious hotels I've stayed in Switzerland. Very international standard.
The room is very comfortable & very high end. They gave complimentary chocolates, toothbrushes (the only hotel that provided these in the whole of my Switzerland trip) & Dyson hairdryer.
The service from the staffs here is top notch!
The spa is the best quality! My wife & I really enjoyed our time using the sauna, steam room & relaxation area. We went back twice.
Also celebrated my wife's birthday at Minamo Restaurant. Best Japanese Omakase dinner we ever had. My wife & I discussed on how are we ever gonna look at Japanese food the same ever again.
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Price per night from:TRY 30,221
Posted on Feb 17, 2026|Double Room Medium
ldanxiFacilities: Beyond expectations. Each room is named after a place in Switzerland, and the decor varies accordingly. The room was spacious with many windows, offering views of the train station, the bustling market, and snow-capped mountains in the distance. The corner space was very cozy, and the toilet and bathroom were large.
Cleanliness: Very clean, with no overlooked spots. There was also a beautiful orchid in the room.
Service: The front desk staff were exceptionally gentle and friendly. They proactively and thoughtfully explained how to access water and where to drink it. The mini-bar was free, and upon check-in, we were even given extra bottled mineral water in glass bottles.
Environment: The location is incredibly convenient. It's just a few minutes' walk to the train station, so no worries about carrying heavy luggage. All major city attractions are within walking distance, and the surrounding neighborhood is very pleasant.
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Price per night from:TRY 8,867
Posted on May 24, 2026|Capsule Lower Level
KKQKThe hotel room was spotless, and the bed was wonderfully soft and comfortable. I really appreciated the double lock for added security, and my individual capsule felt very private. The soundproofing was pretty decent too. The front desk staff were incredibly friendly and helpful, always greeting me with a smile and providing excellent service all around. The hotel's central location is fantastic; it's just a three-bus-stop ride to the train station, and there's a Coop supermarket right next door. Having a microwave, kettle, and fridge was a huge plus – perfect for instant noodles and pre-made meals. The bathroom was spacious and private, complete with a hairdryer. The self check-in system was available in multiple languages, which was very convenient. All in all, a really great stay!
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Price per night from:TRY 2,736
Posted on Aug 30, 2026|Boutique Double Room
Guest UserThe room size was decent, clean, and tidy, with daily housekeeping. The location is excellent, right next to the train station, and very close to attractions like the Covered Bridge and the Octagonal Tower. There's also an art museum directly opposite, featuring works by masters like Picasso and Renoir. The staff were very helpful and enthusiastic when assisting with luggage storage.
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Price per night from:TRY 9,062
Posted on Mar 21, 2026|Premium Room with Lake View
Ting Ying GohI had a wonderful stay at the Radisson Blu Hotel in Lucerne, but what truly stood out was the amazing staff and their exceptional service. After I checked out, I realized I had accidentally left behind my little plushie elephant, which means a lot to me. The team kindly helped search for it, found it, and even arranged to send it to my next hotel, completely complimentary.
I’m incredibly grateful to the staff for their prompt help, thoughtful follow-up, and genuine kindness throughout the whole process. Their willingness to go the extra mile really meant a lot to me. Thank you so much to the team for the wonderful service and care!
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Price per night from:TRY 14,236
Posted on Aug 27, 2026|Comfort Room
Guest UserThe room didn't have blackout curtains. The bed faced a window that was lit up all night, offering no privacy whatsoever. Plus, the vent was leaking, so we had to put towels on the floor to catch the water. It was a really bad experience, and I definitely won't be staying here again. The only upside was its proximity to the train station.
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Price per night from:TRY 7,222
Posted on Jun 2, 2024|Double Room
Anonymous UserA very clean castle hotel with a classic feel. The toiletries are also British brands. The breakfast is satisfactory. The location is excellent and you can overlook the whole city. The hotel is quiet and comfortable. It gave me a very good and warm feeling. If there is another chance, I will bring my family here again.
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Price per night from:TRY 11,394
Posted on Mar 9, 2026|Deluxe Double Room
Anonymous User
This hotel stay was absolutely fantastic! Staying on the side facing Lake Lucerne meant we had stunning lake and snow-capped mountain views right from our balcony. The room was super clean and the service was excellent. Highly recommend!
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Price per night from:TRY 7,858
Posted on Sep 9, 2026|Double Room
AngeloooLocation: About a ten-minute walk to the station, or there's a bus stop just a 2-minute walk away with frequent buses that take you directly there in three stops – very convenient. It's also just a few minutes' walk to the Splosht Bridge and easy to walk to the lively Old Town.
Service: The front desk staff were very friendly, and there were complimentary drinks in the lobby until 5 PM.
Room: We stayed in a top-floor room with a balcony that offered a great view. However, there was no air conditioning, but they provided two fans and a kettle. The only downside was that the bed was quite poor and sagged a bit, which is a definite negative.
Breakfast: We stayed for three days. On the first day, which was a Saturday, there was smoked salmon and melon, but these weren't available on the subsequent two days. Generally, there were scrambled eggs, various cold cuts and cheeses, bread, and a coffee machine where you could get a cappuccino. The female staff member at breakfast (wearing glasses) was particularly efficient, quietly doing a lot of work and very polite – she's a real asset. Overall, I'd give breakfast an 80%.
Summary: Very good, exceeded expectations.
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Price per night from:TRY 6,430
Posted on Jul 10, 2025
Mei Fong
A bit far from train station and need to take luggage up to stairs at the entrance!
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Price per night from:TRY 18,213