Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Apr 4, 2026|Standard Room with Double Bed-Non-Smoking
Corentin_96Vintage touch with a carpet and wooden desk. I loved it. Spacious rooms for the price with a bathtub. Only drawback. There are no power sockets next to the bed. Perfect location next to the castle. I have not heard any noise at night. Super quiet.
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Price per night from:AU$96
Posted on Jan 1, 2026
Inch
A bit chilly, but otherwise perfect. It's very close to the train station, making transportation convenient, and there are many great food options nearby. The restaurant's breakfast is excellent. It's a perfect retreat, quiet yet centrally located, and the service attitude is also very good.
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Price per night from:AU$98
Posted on Sep 30, 2025
Guest User
Amazing little place in Pontcanna
Great service, great team of staff, very helpful
Have stayed twice now and they are a credit to the company
Really love the room decor and the breakfast and coffee
Had dinner twice also and food was great
I’m a hard one to plead with 30 years of hotel experience so we’ll done!
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Price per night from:AU$131
Posted on Feb 28, 2026|Standard Double Room
Guest User
Our stay was excellent.the service was very helpful.our room was extremely nice and a good location and we had a great night's sleep on a very comfortable mattress. I would recommend supplying Kleenex in bathroom and possibly a fan in bathroom to compensate for the steam and heat from showering.
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Price per night from:AU$84
Posted on Jun 9, 2026
Guest UserTypical Holiday Inn Express with clean comfortable rooms, showers and varied breakfast.
It is somewhat out of the way so if you are looking to have a pint or bite to eat elsewhere you need to drive.
On the plus side there is a small Londis about 1 minute walk from the hotel.
The carpark is shared between guests at this hotel and the Staybridge Suites meaning it is difficult to get a space unless you arrive by late afternoon.
The alternative is to park on the main road and move it by 8am so not ideal.
Check-in was painful as got served by rather grumpy receptionist who clearly lacks customer service skills and made me feel like I was putting her out by asking for a room (if possible) towards the very end of the corridor.
Probably won't stay here again as initial check-in was painful, car park was too small and nothing close by in terms of food or drink.
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Price per night from:AU$108
Posted on May 9, 2025
Guest User
I really enjoyed my stay overall. The location was fantastic—on a beautiful street—and the hotel building itself is stunning. When I arrived, I was warmly welcomed by a very kind Italian gentleman, which gave me a great first impression. My room, though located in a separate area, was clean, modern, and nicely decorated. Everything looked fresh and well thought out.
However, I was disappointed to find visible stains on the bed sheets. While I believe they had been washed, the stains hadn’t come out and the sheets were still used, which didn’t match the high standard the rest of the hotel presented. I think they should have replaced them.
Another minor inconvenience was the bathroom light, which was automatic and triggered the extractor fan. This meant that even during the night, using the bathroom caused the noisy fan to stay on for a while, which could’ve been avoided with a manual light switch, in my opinion.
Despite these issues, the stay was mostly very positive, but I can’t give a full five stars because of the sheets. Hopefully this can be improved for future guests.
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Price per night from:AU$108
Posted on Apr 14, 2026
Guest User
Our room door was open when we arrived and the bathroom hadn't been cleaned. Rang up and everything was resolved very quickly. Had some extras because of the inconvenience.
The room was very quiet so had a very good night's sleep both nights.
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Price per night from:AU$133
Posted on Feb 28, 2026
AsTaN FeRnAnDeS
The stay was really good overall the room was clean, comfortable, and everything went smoothly. The staff were friendly and helpful, which made the experience even better.
However, I was a bit disappointed that I had to pay £16 for parking for the whole day. It would have been nice if parking was included in the stay or at least offered at a reduced rate for guests.
Apart from that, everything else was great and I enjoyed my stay
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Price per night from:AU$121
Posted on Mar 28, 2025|Classic Room with Double Bed
Guest UserGood location not far from centre of Cardiff. Service was poor, receptionists seemed like they didn’t want to be working there and breakfast staff like their family had just died. That said the breakfast was good quality and the room was good. Needed some cobwebs removed and mould cleaned from bathroom
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Price per night from:AU$78
Posted on Jan 15, 2025
BethSaidSmile
It is a good hotel, good size swimming pool & have both steam room and sauna, however, been twice now on weekdays and both times very busy.
Mainly self check-ins which loses the personal touch I feel and not too happy charged extra for parking giving the location of the hotel.
Great service in the restaurant.
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Price per night from:AU$113