What Travelers Said About the Best Hotels in Cardiff
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Find top-rated hotels based on real traveler reviews
9.1/10
Great
CCorentin_96Vintage touch with a carpet and wooden desk. I loved it. Spacious rooms for the price with a bathtub. Only drawback. There are no power sockets next to the bed. Perfect location next to the castle. I have not heard any noise at night. Super quiet.
LLittle Choi & Old WangWe were given a quiet room as requested, which we really appreciated. However, there was a leak in the room and the bathroom drain had an unpleasant smell. The hotel also charges an extra £5 per person for access to the pool, which was disappointing.
Generally speaking, the hotel is fine and the staff are polite, but the property feels a bit run down and does not offer good value for money. Breakfast was acceptable — the hot food was served hot, although we found it a little too salty.
GGuest UserI have a really mixed feeling about this hotel. I booked the superior room with tree lined view and asked for a quiet room: the receptionist gave me an extremely cold and noisy room right next to the motorway and above some nightclubs. My watch has identified the noise level is over the normal limit. I couldn’t fall asleep due to the loud noise even at midnight. I called the receptionist to change a room. Unfortunately, they first gave me a standard room that the heating system was not working and much smaller than I have paid for. The two maintenance officers who came to check the heating system are very helpful and suggested to change to another room. Only by then, I was able to change to another room that matched the similar sized of a superior room, but without tree lined view. I must say that all the receptionists were friendly and polite but behind their friendliness, they are not really helpful at all. I had my dinner, a sea bass meal, at the restaurant - see the photo. The dinner and the service was both outstanding. The kettle in the room was not very clean; it could easily be cleaned by using small spray to remove the calcium. The gym and swimming pool are excellent. If you are not used to live in really loud room, please double check with the receptionists. It is also not worth to pay an extra 10 pounds per night to get a so called tree lined room with extreme loud noise. I also wonder the reason for the hotel to give customers rooms that the heating system are not working. It would helpful to check before they allocate room to customers. It would also helpful that the hotel ensure that the room has reasonable temperature before admitting guests, esp on a very cold winter night. Overall, this is not a very good experience. I was not able to sleep for a whole night. I paid extra in the hope of getting a better and quiet room but ended up with one of the worst room without getting any compensation.
AAsTaN FeRnAnDeSThe stay was really good overall the room was clean, comfortable, and everything went smoothly. The staff were friendly and helpful, which made the experience even better.
However, I was a bit disappointed that I had to pay £16 for parking for the whole day. It would have been nice if parking was included in the stay or at least offered at a reduced rate for guests.
Apart from that, everything else was great and I enjoyed my stay
GGuest UserThe bed was very comfortable, and the location is right on the liveliest street. While the location is convenient, it’s also quite noisy—there were people drinking and partying downstairs late into the night. Early in the morning, you can hear the sound of bottles being cleared from the street.
GGuest UserGreat stay at Future Inn Cardiff. The room was spacious, clean, and very comfortable, and the staff were friendly and helpful. The location near Cardiff Bay is excellent with plenty of places to eat and things to see nearby. Free parking was also a big bonus. Would happily stay here again.