Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jun 25, 2025
Guest User
Chempaka 7 bathroom water pressure is high, water super hot. The only setback is the mirror fixed at a corner behind shower screen which is difficult to use.
There are no aircon the room. During our stay the weather is hot even in the evening. Inside the room is unconfort able even with ceiling fan switch on.
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Price per night from:$201
Posted on Aug 18, 2026|One Bedroom Suite
Guest UserThis hotel had been on our list for a long time, and it certainly lived up to our expectations. From the outside, it looks a little dated and even slightly intimidating, but once we stepped into our room, we were pleasantly surprised. The room was beautifully designed with a modern and romantic touch, and it was exceptionally clean.
We stayed in a one-bedroom unit. Although there was an event that continued until around midnight, it did not affect our stay at all. Once we closed the bedroom door, the room was well insulated and we could hardly hear any noise. The only minor issue was that the ceiling fan was a little noisy.
We also ordered room service, and the food was delicious. While the prices were on the higher side, that is to be expected for a hotel of this standard. The view from the room was absolutely spectacular, overlooking lush greenery and giving the feeling of being surrounded by a forest.
One thing to be mindful of is the monkeys. Avoid opening the windows, as they may enter the room, and try not to carry bags openly while walking along the corridors, as the monkeys are known to grab them.
The breakfast was good, although we felt the selection could be improved with a wider variety of choices.
Overall, we had a wonderful stay and thoroughly enjoyed our time here. The beautiful surroundings, comfortable room and peaceful atmosphere made for a memorable experience. We would definitely consider returning in the future.
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Price per night from:$106
Guest User
Service was excellent.many restaurants nearby and next to sky casino. Freeflow of drinks and snacks in the mini bar. Breakfast was good as well
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Price per night from:$319
Posted on Aug 10, 2026|Family 3-bedroom And 1-living Room Suite
Anonymous UserWe stayed in this unit with a friend's family. The owner was super friendly and responded quickly to our inquiries.
The 3-bedroom unit was perfect for children to play together while parents enjoyed a relaxing drink.
The mall downstairs offered a great dining option, however, breakfast options are limited and can get crowded, so we recommend bringing your own.
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Price per night from:$185
Guest User
Good location, good price and Hard Rock Cafe Genting Highland is on the 50th floor.
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Price per night from:$45
Posted on Mar 20, 2026
Anonymous User
We had a very unpleasant experience at this hotel despite it being new. From the moment we arrived, there was a strong drainage smell in the lobby, which was already off-putting.
Check-in was extremely slow and disorganized. Even though we were the only guests checking in at the time, it took more than 30 minutes just to receive our room key. When we finally entered the room, we were surprised to find that it was not the room type we had booked.
We had to call reservations ourselves to seek clarification, but no proper follow-up was given. When we returned to the reception, the staff seemed unaware of the issue. After further checking, we were informed that the room we had booked was no longer available. This was very disappointing, especially since we had already paid in advance. It is unacceptable that a confirmed booking was not honored, and even more concerning that staff were instructed not to disclose the real reason.
Eventually, they offered us a different themed room, but by then we were already exhausted from waiting and dealing with the situation. We accepted it just to move on, but the experience completely ruined what was meant to be a birthday surprise for our daughter, for which we had specifically paid extra.
To make matters worse, the bathroom had a strong drainage smell that was very difficult to tolerate. Although the room itself was clean, the odor made the stay uncomfortable, and we were simply waiting to check out.
Facilities were generally okay, and the buffet breakfast had a good variety. However, the food was quite tasteless.
Overall, this was a very disappointing stay,
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Price per night from:$79
Posted on Oct 5, 2026|Superior Twin Room
Fadilah Binti Abdul RaufColmar Tropicale is so beautiful! The view is amazing, feels like you are really in France. The buildings are colorful and perfect for photos.
We also loved the food, many nice options and everything was delicious. Great place to relax, enjoy the cool air and nice scenery. A must visit in Bukit Tinggi! Will come again.
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Price per night from:$45
Posted on Jul 20, 2026|Standard Studio
Qi114Overall, I had a pleasant stay at this hotel. The staff were very friendly and welcoming, and the check-in process was smooth and hassle-free.
The location is fantastic and very convenient, making it easy to get around Genting. Although the room didn’t have a great view, it wasn’t a major issue for me.
The only downside was that the room cleanliness wasn’t quite up to standard. It was acceptable, but there’s definitely room for improvement in housekeeping. Other than that, I enjoyed my stay and would consider coming back because of the excellent service and great location.
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Price per night from:$18
Posted on Mar 8, 2026|Two Bedroom Deluxe Apartment With Balcony
LI SEAH LIMThe hotel is very close to SKYWORLD so location wise, it is very convenient. Rooms are decently clean. The only downside is that the wall hairdryer in the washroom of the master bed room is broken and that there is no hairdryer provided in the public toilet to be used by the guests of the second room. The heater can sometimes shut down automatically in the middle of shower.
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Price per night from:$23
Posted on Jun 8, 2026|Premier Deluxe King Room
Guest UserParking is quite limited. During peak times, you might need to park at another hotel and walk over, and you'll have to pay for it yourself. Waiting for the elevator can also take a while. You really need to keep an eye on parking availability because spots fill up quickly, and you often have to go up many levels. I'd recommend this place for weekdays, but not for weekends or holidays.
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Price per night from:$33