Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Apr 21, 2026
Guest User
I had a great stay at Crockfords Genting. The service was excellent, and the staff were professional and welcoming. The room was spacious, clean, and very comfortable, with a true luxury feel. The hotel’s atmosphere was calm and elegant, and the location within Resorts World Genting was very convenient. Highly recommended, and I would definitely stay here again.
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Price per night from:INR 25,099
Posted on Jul 17, 2026|Superior Deluxe Room
Anonymous User”Although there was a technical issue during check-in and our paid room was fully booked, the hotel staff resolved it professionally. We visit here every month, and our children really enjoy the activities organized by the staff. The restaurant serves incredibly delicious pizza, which we always look forward to having. Please maintain the same great taste, but I hope the restaurant staff can be more attentive to arriving guests and avoid judging customers based on their appearance.”
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Price per night from:INR 4,251
Posted on Jun 15, 2026
Freddy LokeIt was good that hotel provide water station for us to stay hydrated, pillow kind of thick & hard.
Hotel was at the end of the road, shared same entrance with Windmills apartment. No proper signage for me as 1st timer. Construction before the hotel made the road in such a mess, lorries driving like F1 chasing us making it so dangerous.
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Price per night from:INR 2,952
Posted on Jun 28, 2026|Deluxe King Room with 1 Parking
EGKediMy husband suggested this place for our 33rd marriage anniversary and I'm thankful that we came for our 4 nights stay here! We stayed at the Deluxe King Room.
Firstly the immediate response with an official/personal email from the GM Mr Tony Teh acknowledging our booking and asking if we needed anything - this is exceptional and personal which gives us such warm feelings even before we started our stay!
We forgot to notify in advance about our anniversary, yet upon check in, Mr Hykal who attended to us assured us that he would check about the matter. And just happened Ms Lynn who is the Public Relations in charge was at the Front Office received what I shared and she purposely made a special effort in making the special arrangements upon seeing my email reply to their GM.
We chose the Sky Cafe to have our anniversary dinner - The special decorations done in the room (as a surprise to my husband) and the special table set-up for our dinner with a special discount for our anniversary dinner. On top of it the Chef Mr Phyo personally blessed us with his special-bake chocolate cake!
The GM personally came up to the Sky Cafe to meet with us, such warmth and kindness!
Upon arrival as we were lazy to go out, we ordered room service and the nasi goreng was super yummy!
The daily breakfast is amazing - food is delicious (had the chance to chat with the Chef Shahrul), with different spreads throughout our four days. All the staff in the Breakfast place are exceptionally friendly, polite, helpful and always with smiles!
These are the personnel that I managed to get their names -
At the Front Office, Mr Hykal and Mr Sharul were the first who attended to us with the rest who were very helpful to our enquiries as well: Sofy, Najwa & Syirah.
A special shout-out to the Housekeeping team under the leadership of Mr Hafis - who did such a great job in making such special decorations in the room!
The Sky Cafe Team who served us during our anniversary dinner - Mr Azrael, Ms Fazlin and Chef Mr Phyo.
And the Restaurant great team inside the kitchen and outside the restaurant area under the Manager (I can't recall his name) who were very attentive!
Ohh, the night views of Genting Hilltop from the Rooftop Pool area - superb!
Mr Tony Teh, you have a great asset - your Team is amazing! Thank you for making our 33rd anniversary a memorable one, and we are already considering coming back again!
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Price per night from:INR 3,220
Posted on Jul 10, 2026
爱旅行的同学I had a wonderful stay at Geo38 Premier Suites Genting Highlands. The overall experience exceeded my expectations, and I would definitely recommend it to anyone visiting Genting Highlands.
The room was spacious, clean, and very comfortable. Everything was well-maintained, and the bed was soft, making it easy to get a good night's sleep. The suite was also equipped with useful amenities such as a refrigerator, microwave, electric kettle, and washing machine, which made the stay feel just like home.
The location is very convenient, only a short drive from Genting Highlands. There are also restaurants, cafés, and convenience stores nearby, so it was easy to find food and anything I needed during my stay.
The staff were friendly, polite, and helpful throughout the check-in and check-out process. They responded quickly whenever assistance was needed, making the whole experience smooth and hassle-free.
I also enjoyed the peaceful atmosphere and the beautiful mountain surroundings. It was the perfect place to relax after a busy day. The facilities were clean and well looked after, and everything contributed to a pleasant stay.
Overall, I had a fantastic experience at Geo38 Premier Suites Genting Highlands. It offers great value for money, excellent comfort, and a convenient location. I would definitely stay here again on my next trip and highly recommend it to anyone looking for a comfortable and enjoyable stay near Genting Highlands.
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Price per night from:INR 2,048
Posted on Jul 27, 2026|Grand Deluxe King
SgsamHad an enjoyable stay at 1001 Hotel overall. One of the biggest highlights is its location. It’s situated away from the busy casino crowds, making it a peaceful retreat while still offering easy access to the attractions. The view is absolutely stunning—waking up to a sea of clouds was truly unforgettable and one of the best parts of the stay.
That said, there are a few areas that could be improved. The check-in process was slower than expected (only one staff) and the front desk staff could communicate more clearly and proactively with guests. Better coordination and customer service during check-in would create a much better first impression.
Another downside is the limited food options within or near the hotel. While this may not be an issue for short stays, having more dining choices would greatly enhance the overall guest experience.
Overall, if you’re looking for a quiet place to relax with spectacular mountain and cloud views, 1001 is a great choice. With improvements to the check-in experience and more food options, it would be an even better destination.
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Price per night from:INR 4,421
Posted on May 4, 2026|Family Room
Guest UserHi, the price was great and included breakfast. However, the breakfast menu was quite disappointing.
The front office service was excellent—there was a staff member (I’m sorry I didn’t catch his name) who was especially helpful. The maintenance team was also superb.
However, it was quite frustrating when we were already tired and the room’s electricity kept tripping repeatedly, and we eventually had to change rooms. Initially, there were no towels provided as well.
Overall, it was an okay stay.
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Price per night from:INR 2,387
Posted on Apr 17, 2026|Premier Queen Suite
Anonymous UserOverall, my stay at Ion Delemon Premier Suites Genting was decent and worth the price.
The staff were friendly and helpful 👍 Just a heads up — make sure to bring cash for the deposit, as not all payments are accepted cashless.
Parking was convenient and easy to access, but it is charged separately (not included in the stay).
The room was clean and comfortable, although the amenities were quite basic. Still acceptable considering the affordable price.
However, one major issue that needs improvement is the presence of bed bugs. I personally experienced bites during my stay. That said, I do appreciate the staff’s quick response — even at around 3AM, they came to assist, sprayed the room, and changed the bedsheets.
Still, this is something the management should take seriously and ensure the bedding is thoroughly cleaned for guests’ comfort.
In conclusion, it’s okay for a short stay, but cleanliness—especially the bed—needs improvement.
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Price per night from:INR 1,427
Posted on Apr 9, 2026
JassCCL
It's a little complicated when we are trying to heading to our room from the hotel lobby, they said the room is located in a different building. The receptionist is so helpful and lead us the way. Clean room and comfortable.
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Price per night from:INR 2,712
Posted on Sep 1, 2025
Anonymous User
Fantastic! I absolutely loved it. Everything was so simple and straightforward. The self-check-in process was a breeze – no need to bother anyone. The customer service staff were also wonderful 😊. Nice and very good!
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Price per night from:INR 1,299