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A Perfect Family Getaway at Rimbara Janda Baik – Highly Recommended! We spent one unforgettable night at the Rimbara villa in Janda Baik, and it exceeded every expectation. Nestled in the heart of nature, this place is a true sanctuary for anyone looking to escape the city hustle. The moment we stepped into the villa, we were greeted by breathtaking greenery and the soothing sound of a gentle stream running right behind the backyard. The kids spent hours splashing around and exploring the clear, cool water – it felt like our own private piece of paradise. Sitting by the小溪 in the morning with a cup of coffee, listening to the birds and the flowing water, was pure therapy. The front yard was an absolute bonus! We had a blast playing pickle ball, shooting hoops on the basketball court, and kicking around a football on the spacious field. It was wonderful to have so many activities just steps from the door – perfect for keeping everyone active and entertained. And let’s talk about the private pool – it was the crown jewel of the villa! Clean, well-maintained, and just the right size for a refreshing dip anytime we wanted. The kids practically lived in it, and we adults enjoyed the luxury of having it all to ourselves. Inside, the villa was immaculate. The rooms were spotlessly clean, with fresh linens and a cozy ambiance. The living room was beautifully decorated – elegant yet inviting, with plenty of space for the whole family to relax together. Every corner of the villa reflected thoughtful care and high standards of cleanliness. My entire family absolutely loved every moment of our stay. From the serene natural surroundings to the fantastic sports facilities and the luxurious private pool, Rimbara Janda Baik offered the perfect blend of adventure and relaxation. We’re already planning our next visit! Sure Rating: ⭐⭐⭐⭐⭐ (5/5) – A hidden gem we’ll never forget!

We were a group of three, owner was kind enough to give 2 extra pillows. Fresh bedsheet and a thin blanket was provided for the duvet mattress. Do take note that the duvet mattress is quite thin and can feel the floor, blanket provided for the duvet mattress was also very thin. Ended up placing the duvet mattress on the sofa area and secure with the chair and luggage to support the protruding mattress. Complimentary parking is free. Check in process was not as smooth as I would have liked and instructions were not super clear. Have to get the security guard to open the mail room first, then send the 200RM deposit to them before room number will be given. Pictures provided in the pdf about where to park were not very useful as well. The unit I stayed in was located in D wing, sharing lift lobby with the hotel area, which is using a different lift lobby from the other three wings. The key card to unlock the door is quite funny, placing the key card stationary would not unlock the door, had to slide the key card for the door lock to somehow detect the RFID door key. Cleanliness was quite good, and the place was relatively new. Heater was good as well, even though it stated that 10minutes was required, there was hot water only 2-5mins turning on the heater. Air con was working fine, do note that there are no fans provided. The location is good and very near the mid-hill food area. There was a clinic nearby as well which provides peace of mind. Premium outlets is a 10min drive and the peak hill is around 30mins drive up. Overall not bad for a 4 night stay. Customer service response can be improved though, suggest using 24/7 AI bot to answer basic or even advanced questions.

I had a wonderful stay at this hotel/apartment. Since it is still newly opened, everything feels clean, modern, and well-maintained. One of the biggest highlights is the swimming pool. It is spacious, beautifully designed, and perfect for families. Kids will definitely enjoy spending time in the pool, while adults can relax and enjoy the peaceful surroundings. It's truly an ideal place for family bonding. The room is fully equipped and very comfortable. It comes with air conditioning, a refrigerator, an oven, a touch-screen induction stove, and complete kitchenware, including pots, plates, bowls, cups, and cutlery. It's very convenient if you prefer to prepare your own meals during your stay. The Smart TV is another great feature, offering a wide range of entertainment, including Netflix, Prime Video, Disney+, Viu, iQIYI, and many other streaming platforms. You'll never run out of things to watch while relaxing in the room. One thing to note is that there was no reception during my stay, as the property uses a self check-in system. All the check-in instructions were sent via WhatsApp in advance. The instructions were clear and easy to follow, and if you needed any assistance, you could simply call the host for help. The apartment also does not provide a washing machine, so if you're planning to stay for several days, it's best to bring enough clothes. However, this isn't a major issue, as there are convenient self-service laundry facilities nearby. Although many of the facilities are still under construction, I believe this place will become even more impressive once everything is completed.

We really enjoyed our stay here. The hotel has a beautiful design, and both the morning views and the night scenery were amazing. It’s a great place for a family trip or a gathering with friends. One area that could be improved is the cleanliness and smell of the bathroom. Since the hotel is located in the highlands, the humidity is quite high, and there was some moss-like buildup on the floor as well as a slightly musty smell. It would be great if some dehumidifying products could be placed in the bathroom to help with this. One thing we really loved was the washing machine. Having a washer and dryer in one was extremely convenient, especially for a longer stay! Overall, we had a pleasant stay and really enjoyed the atmosphere and design of the hotel.

Overall, the room was clean and comfortable, and the location was quite convenient. Although the theme park requires a bit of walking, there is a nearby mall with many restaurants and dining options, which was very convenient. However, the customer service and communication were quite disappointing. The check-in process was not communicated to us in advance. We only received the relevant information after we contacted customer service and asked for it. We also experienced an issue with the jacuzzi, as there was no hot water. We contacted customer service several times, but they only sent us a video, which did not actually answer or resolve our question. We then requested for someone to come to the room to check the jacuzzi. However, the response was very slow. We were eventually informed that someone would come to our room to check. However, no one came. At around 10:15 AM on the check out date, they contacted us again to show for our room key photo for verification. Although they again promised to send someone to check the issue, no one came before we checked out. Overall, the room and surrounding facilities were good, but the customer service, response time, and follow-up on the jacuzzi issue need significant improvement. The issue was never properly checked or resolved during our stay.

The check-in experience was horrible, was informed by estate management that room was not ready even at 4:30pm (chk in supposed to be 3:00pm). Trip.com has to step in but seems the communication between Trips.com and estate management ((Stonez7) does not go well. I somehow managed to get into the unit at 5.00pm after few round of close follow-up. The room was cosy but cleanliness could be improved. Dust still found on the floor. The shower temperature is hard to control. In most cases, we have to bathe with cold water. We were asked to leave the unit by 11:00am on the final day. Even though we have been informed during check in that they have extended our check out time by additional 2 hours. This is totally a big disappointment as seems there has been miscommunication here and there. Anyway, plus point is that the unit come with balcony and view is nice. We are fortunate to see double rainbow from our balcony.

Boh tea is available. Tourist tax can be paid by credit card. There are three towers, and the restaurants are excellent. There's also a hot spring (swimsuit required). Hard Rock Cafe is in the adjacent tower. The convenience stores are also well-stocked. It's best to book the shuttle bus in advance. Grab (ride-hailing service) is also available.

Our families thoroughly enjoyed the convenient one-night stay in this spacious mid-hill apartment, which offered stunning, misty views of Genting Highlands. While the pool and gym were perfect for the kids and adults to unwind, and on-site restaurant. Overall, the comfortable accommodations provided great value for two families, though better planning for meals is essential.

Our stay at Grand Ion Delemen Genting Highlands was honestly abit disappointing. I booked through Trip.com and requested the highest floor immediately after booking, but we were only given a lower-floor room. We were later informed that such requests need to be made 1–2 days before check-in, which wasn’t mentioned during the booking process. The biggest disappointment was finding out that the swimming pool was closed for renovation only after we arrived. This was one of the main reasons we chose this hotel. It would really help if the hotel clearly informed guests in advance about ongoing renovations and unavailable facilities, so people can make informed decisions before booking. Transparency goes a long way in creating a better guest experience.