Santa Ponsa Beach Hotels

We had a wonderful stay at the hotel. The facilities are excellent, especially the swimming pool and sauna, and the hotel provided thoughtful arrangements for our honeymoon, which we greatly appreciated. The staff were friendly, professional, and attentive throughout our stay. My only suggestion would be to extend the opening hours of the sauna and gym, as this would give guests more time to enjoy the facilities. Overall, it was a fantastic experience, and we would be happy to stay here again in the future.

The location is good and the breakfast are wonderful, but reception with long hair the lady is very nice except the one who on duty on 29/6 evening and night time the lady with short one length she is very cool and stern , no smiling and no warm welcome.

The apartments are well appointed in Santa Ponsa just a short walk from the bay and restaurants. I was welcomed by the night manager who was very helpful. The apartment was clean and well equipped. I have no issues with the 'front of house' experience. But, I question the company's ability to rationalise a dispute fairly. I was there for 2 nights only, visiting for a special occasion. When I returned from eating after a long day I was locked out of my room and the night manager couldn't gain access with his pass key. He kindly arranged another room for me but all my belongings were locked in the other room. I was due to be picked up the following morning for a trip into Palma, but missed the opportunity as I had to stay to wait for my belongings. They had to break into the room to access my stuff. The company's view towards my compensation was that they gave me another room so that's all they were prepared to offer, well I should hope they did give me another room I'd paid for it. I can't be bothered to take this any further to be honest, but be mindful if you're staying here and you have medication in your room, for example.

Room was very clean and hotel central to restaurants. Parking only available on the street or municipal lots nearby. Breakfast was adequate with scrambled eggs, beans, veggies, yogurt. Bathroom was very small and you had no room to move around. I’d think of this as 2 star vs 3 star hotel as it did feel very basic.

This is our 2nd trip to this hotel. It’s now on a B&B only ( we had half board last year) with the breakfast served across the road in a restaurant with the best views across the bay! Great selection of food and drinks.  The man on reception is super helpful and friendly even at 11.45pm!  Lovely small hotel with a small pool Comfy beds and the balcony is spacious with an area to dry towels etc.  The hotel offers towels for rent but we bought one for €5 in the supermarket next door.  Cleaned every day and cleaned well.  Lots of restaurants and shops close by.  The fabulous beach is a 10minute stroll, with a massive supply of sun beds ( €20.50 a day for 2 beds under a fixed umbrella and an attached safety box)  We will definitely go back to Playas del Rey