Carlsbad Beach Hotels

The hotel was very clean. The only issue is the bedrooms were a little small and there is no house keeping every day. So you will have to make up your bed and take out your own trash. House keeping on 2nd or 3rd day of stay so basically when you check out. Th e food was outstanding and they have many selections for all types of eaters. I just wished they had actual creamers not syrups. Either way I will be staying there again if going that route in our vacation again. Front desk are very nice and helpful. The pool was very clean and jacuzzi was very nice also. Over all a great hotel stay.

The room was clean. Service was great and friendly. My family and I would stay anytime again!

Was woken up early in the morning by the alarm and asked the counter staff what happened? It is said that there is a family trip of mainland Chinese in the room smoking in the room 🚬 causing the fire alarm to sound for 30 minutes, and the fire truck has arrived. *** Continentals travel around the world to smoke, depressed, and the quality education of mainlanders is too bad.

Perfect location in downtown Carlsbad. An easy walk to anything you may possibly need. The Jacuzzi unfortunately, was not heating properly when we were there, so was not able to enjoy. The pool is in the front of the Resort next to a very popular restaurant. It’s not very quiet and not relaxing to set at.  they have a beautiful green lawn that overlooks the ocean with lots of lounging chairs that is decently, quiet and relaxing. The elevator is slow and old, and I preferred to use the stairs.  the king size bed was very comfortable to sleep in. We enjoyed having a little kitchen that we were able to keep leftover food in and reheat .

Breakfast is OK, you can park for free, I play with my friends, safe. Very close to Legoland. The standard room is 2 beds, each bed is relatively large, can sleep 2 adults, my friends and their children, 4 people a room. Good value for money.

The front desk service was huge. We arrived at the hotel at around 12 o'clock in the evening. We had a long-distance drive all day. We thought that the sheraton service could not be bad. I knew that the front desk was a fat white man. When I checked in, I kept rolling my eyes all the time. When I applied for membership, I was too sleepy and didn't respond. I asked a question. The front desk immediately replied, ”I am very busy today, don't ask me to see it yourself.” At that time, I thought it might be too late. The front desk had emotions, and it was true that in April, it was obvious that the trash was a hostile phenomenon. After the completion of the process, I did not tell me how to find the room, just an understatement, ”Go through the door.” As a result, there was only 3 floors in the back of the lobby, and our room number was 50. I asked him back. He confirmed that he was on the 5th floor. He immediately left the lobby and told him not to look back. In desperation, I had to bite the scalp on the third floor. Fortunately, I met a couple of black couples who went downstairs to buy wine in the middle of the night. They were very friendly and said that they also found a room for a long time during the day. The actual situation is that the sheraton hotel and the next resort share the lobby and porch. You need to go upstairs through the hotel room corridor, find a glass door at the end, swipe the card and then take the elevator to the resort floor. On the night of the check-in, I sent a complaint letter to the Shereton complaint mailbox. It has been two months since I saw it. Today I saw the app reminder comment. The disgusting feeling of Lima is coming to the fore, and I have to give a bad review.

⭐⭐⭐⭐⭐ Best Western Hotel Review I’m giving Best Western five stars for the noticeable improvements, especially the better breakfast and the plenty of convenient parking. The front desk staff are friendly and professional, especially Noel, who deserves five stars on his own. He is polite, attentive, and takes the time to check our membership status (Platinum) to ensure we receive the appropriate benefits. That level of care and professionalism is truly appreciated. Lucy from the breakfast area also deserves recognition—she is friendly, efficient, and hardworking. In contrast, during a previous interaction with a different manager, our extension request was limited to one complimentary hour without much discussion of our membership status or benefits. We have experienced more flexibility in the past, so consistency in recognizing member status would be appreciated. Overall, the staff—especially Noel and Lucy—made our stay much better. Thank you for the continued improvements.!!!!!

Maybe we shouldn’t expect too much considering the cost. I booked this location because it was close to Legoland, which was its upside. I had booked for 3 nights but we stayed only one night in the end because I wanted my family to feel more comfortable rather than having to be tolerant. The thing that did it for me was that I found hair in one of the towels. I had to find a different place for the other 2 nights and I didn’t even bother asking for refunds.

This motel is quite large. We just happened to catch up with the holiday price of the Christmas holiday. It is a little inconvenient that the room does not have a refrigerator and a microwave oven. Heating the food should go to the public area.

The sanitation and environment are all good, there is a swimming pool, vending machines at the front desk. It is not far from the beach.