Name: Citadines South Vienna
Address: Vienna, Austria
Rating: 8.9

Indonesia

South Jakarta

China

Chengdu

Austria

Vienna

Chongqing

France

Lyon

Hefei

I stayed at this hotel for a 10-day business trip to Jakarta. The location was very convenient, right next to Lotte Department Store, so shopping and dining were just a 10-minute walk away. The outdoor swimming pool was fantastic, surrounded by tall buildings, giving it a very business-like feel. I specifically asked the front desk to arrange a room on a high floor, 35th, and the view was indeed spectacular. One evening after a heavy rain, I even saw a double rainbow, which was a delightful surprise. The only downside was probably the limited breakfast options; it was the same few items every day, quite inferior compared to other hotels of the same caliber I've stayed at before.

What kind of porridge is this? It's just rice with some broth. Was it cooked by a chef or an intern? So embarrassing. A hotel as big as Citadines, tarnished. Even though the service was good, there were still many shortcomings. The bathroom was flooded. There was no iron facility. The phone couldn't be used. I arrived at night and was given a room that hadn't been occupied for a long time. You could see something on top of the toilet, indicating it hadn't been used in a while. I asked for ice at night and got it, but it was really oily, I don't know what kind of oil it was. Disgusting.

Overall, I really enjoyed my stay! The apartments were spacious and nice, with genuinely hot water and great pressure. There's also a pool and a gym. The beds were comfortable, and the staff were very attentive and helpful. The Wi-Fi was good. Plus, there's a mini-market and a restaurant right in the hotel, which is super convenient.

The only downsides were that the towels were quite worn out and a bit gray, the bathroom wasn't as clean as it could have been, and we found a hair under the pillow.

Facilities: Excellent. From a buffet breakfast to a rooftop swimming pool, everything is available.

Cleanliness: Very clean. Although the furniture and cooking utensils are fully provided, everything is brand new.

Environment: Excellent. It's across from a school and very quiet at night.

Service: Excellent attitude and top-notch professionalism. From an iron to an electric mosquito repellent urgently needed at 5 a.m., they were always there when needed. My stay was incredibly pleasant; the service was top-notch.

I chose Citadines for my business trip to Chengdu this time. As a business apartment hotel, it offers excellent value for money. The facilities are comprehensive, the service is attentive, and the location is absolutely perfect.

The hotel is situated in the heart of the High-tech Zone, very close to the subway station, making getting around incredibly convenient. The room is fully equipped with home appliances like a refrigerator, washing machine, and microwave, making it comfortable for extended stays. The bedding is soft and cozy, and the soundproofing is also quite good.

The front desk service is warm and thoughtful; both check-in and check-out were very efficient. The 24-hour front desk is always available to help, promptly responding to needs like luggage storage and inquiries. The cleaning staff also does a meticulous job, keeping the room consistently clean and tidy, which is reassuring in its attention to detail.

We had a very satisfying stay! We booked a family suite, and the room was clean and tidy with soft, comfortable bedding. The front desk staff were warm and polite, and both check-in and check-out were quick and efficient. Bryan provided excellent and thoughtful service. The hotel's location is convenient for getting around, and the overall environment is quiet and comfortable. Plus, there's a self-service coffee and tea bar in the lobby every day, offering great value for money. Highly recommend!

We stayed at Citadines to watch our son compete at World Games. It was a great location for the sports facilities in Chengdu East. We liked our room which was on 2 levels and had heaps of space. The bed was comfortable with nice linen. We didn't manage to have success with the Wifi but we found this in all the places we stayed. The breakfast had plenty of choice, mainly Chinese breakfast. The noodles were good. The staff were helpful and kind, we even received presents when we left. I recommend Citadines to anyone needing to stay in Chengdu East.

I can't stress enough that this is an excellent place to stay in Vienna. I fell in love with the efficiency and the customer service provided by members of staff. Apart from that, the rooms are big and clean. If you want to visit Vienna, forget about other hotels and apartments. Just book this place to stay. You will not regret it. I stayed in this place for five days and I will be back for more.

The room is well equipped. it is clean; however, I am confused a little why the housekeeper just cleaned my room once. 
The other thing is the noise, even it is not loud, but as my room is at the roadside of a main road, so sometimes I could be bothered a little by the car horns and sirens.
The front desk staff are friendly and helpful, the luggage storage service is good. as to the breakfast, as there was only bread,  it was not friendly for me, a rice and noodle man.

Citadines

Columbus

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