Name: Riu Palace Mexico - All Inclusive
Address: Playa del Carmen, Mexico
Rating: 9

Mexico

Cancun

Spain

Playa de Palma

Playa del Carmen

Cape Verde

Santa Maria

Morocco

Agadir

Meloneras

As a resort hotel, the location is excellent and the service is first-class.
The facilities are old. There is always a musty smell in the room when the air conditioner is on. It disappears when the balcony door is opened for air circulation. In short, it is still good and the CP value is relatively high.

Awesome hotel. Located in the heart of Cancun. Perfect location with crystal clear white sand beaches. Well-maintained swimming pools with party vibe every day. Delicious buffet food. Helping staff and many more. Must visit place. Thanks Riu for making our trip memorable 🙏.

I absolutely love this hotel chain. The value for money is excellent. The food is decent, nothing fancy, but there's a huge variety. The staff are attentive. The entertainment is great. This particular hotel has a venue called 'Riu Party' where guests from all Riu Cancun hotels come for parties. The beach is okay, not the most beautiful, but at least there wasn't much seaweed in the water, just a little bit on the shore. The cocktails are alright, though the Margarita was certainly strange; they only made a good one at the Mexican à la carte restaurant. The evening shows aren't that good, they can be a bit boring, but you can always grab a taxi and head into town.

Great location. Beautiful views. First class service. Great service. Varied food.

Everything's all right. Hotel clean and staff friendly. The only minus is the lack of water in the room, no kettle for making tea, disposable slippers and a sewing kit... :(

Top hotel in a great location. Bierkönig is a few streets away and the Mega Park is just around the corner. The beach is a few minutes away, but you can also chill out by the pool in the hotel. The hotel provides towels for free. Top service and everything else was perfect too.

RIU Concordia is central to beer and skinke street in the second beach series. The beach is accessible in two minutes' walk, as well as many bars, cafes and restaurants. The hotel is located on a street, with which you get in the room as well as nothing, since the windows and doors are sound-dämpfed after the renovation 3 years ago. The rooms are very spacious, the beds are 120 cm larger than average. There is a large selection of German broadcasters in the TV. Breakfast is similar to a good 4-star hotel (although RIE has abolished the Serrano skin). The great friendliness of the staff at the reception and in the restaurant is to be highlighted. We will certainly book the Concordia again!

This hotel is very nice.  Clean, friendly staffs.  Foods were delicious and lots of varieties.  Location is very near to the beach, just right behind the hotel.  

There’s bus stop 2min away from the hotel so quite convenient.  But it’s far from downtown.  You have to take the bus to get around.  It costs only €2 per trip so still ok.  You can also take the airport bus from the same station.

Overall, this hotel is worth the money.  Would recommend it.

Pros: very clean, staff are helpful and polite. The beach is beautiful white sand with turquoise water and palm trees for shade.  There are a lot of chairs around the pools and on the beach. The room was comfy, good beds and pillows. Great shower and bathtub.   The property is well kept. The are many activities, games and events organized. 
CONS:  The food is average, generic and limited for vegetarians.  The restaurant menues are not a la carte. It’s a fixed menu.  The cocktail are way too sweet , except for David, it was impossible to get a good drink. The wine is dry but no choice not even to purchased. If you like an American diet with everything sweet and you want to hand by the pool and bar, you will be happy. If you want to rest on the beach, without having vendors bug you every 5 minutes plus  having to breathe cigarette smokes which is allowed all over the beach.   If you like decent food and enjoy a good cocktail and wine.  This place is not for you.

Great Stay at Riu Playacar 

We enjoyed our stay at this clean, well-organized resort with spacious, quiet rooms (ours had no balcony, but it was fine). The minibar was a nice touch, and the bathroom was spotless.

Highlights:
✔ Food variety – Multiple à-la-carte restaurants (dinner reservations not needed) and buffets with good lunch/breakfast options.
✔beach – Plenty of sunbeds but no umberalla so bring your sunscreen, though pools get crowded les sunbeds.
✔ Access to sister hotels – Party lovers can visit Riu Tequila’s club nearby.
✔ Convenient location – Mini-market across the street, and Playa del Carmen (5th Ave) is just a 150-peso taxi ride away.
✔ Easy airport transfer – ADO bus (250 pesos/person, 45-min ride + 5-min taxi 150 pesos next to ado turism station).

Minor drawbacks:
✖ No elevators – Tough for guests with mobility issues.
✖ Entertainment hiccups – The host sometimes forgot to switch back to English after Spanish announcements.

Perfect for: Travelers who want good value, variety, and proximity to Playa’s nightlife.

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